eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Won't order again. Items not as well-made as they look online.
My experience was excellent… clear instructions for custom measurements. The dress arrived within the stated timeframe and was beautifully made and fits perfectly.
I have never had an issue with Eshakti. I am a returning customer and have shopped with them countless times in the last several years. There is never an issue with ordering, billing, shipping, or even returning. Everything has always been smooth and the dresses and tops are, as always, of perfect fit.
I love the unique styles. Modern, classics. Funky and fun. I always get compliments.
No issues with order. Received products as described.
I waited quite a bit longer than expected for my order, and then neither dress fit. Even though Insent my measurements. And they did not fit in different ways, despite identical measurements, so I don't think it's that I made a mistake
I ordered other items in the past and was quite happy with them. This order was disappointing. I feel like the dresses weren't the same as shown on the website. I'm not going to give up on eshakti, though. I have one more order in with them. Hopefully, I will have a dress to wear in time for a wedding.
I've ordered 4 dresses in the past few months, all the same size based on my measurements and the size chart. Three are too large and I had to get them altered. One is way too small. I'm not going to bother returning it for store credit because I don't think it's worth getting another dress.
Lots of communication and fast shipping! Huge selection of clothes to choose from. Very customizable!
I ordered 2 dresses for a wedding -- they're beautiful!
I've purchased a few pieces most have been a hit. I wish they had more choices as previously. I feel like you could choose the type of dress and the type of fabric. Doesn't seem like you can do that anymore. I would still recommend.
I live other things I have received but not this dress.
I have ordered twice and been disappointed both times with the time it takes to receive products and lack of customer service. My last product was NOT customized and still took weeks to arrive! It actually did not ship until after the promised time to receive it! I was so frustrated and should have canceled it.
I am familiar with eShakti fabrics, so it was easy to place this order where I knew what I would be getting! Thankful for the "anything else?" feature where I can ask for the inner bra strap keeps to be removed, too! Makes it definitely my dress that is tailored just for me!
The orders I've done have taken a little longer to arrive than projected, but given the made to order nature that didn't really bother me. Have loved the unique nature of the dresses I've ordered, well made.
I have been shopping at eShakti for some years now. I do a lot of events (I'm an artist and a musician) so I need nice clothing for receptions, festivals, stage wear etc. I'm always getting compliments on the clothes I get at eShakti and as an artist I appreciate the variety of colors / patterns / textiles used. As someone who is not an "off the rack" height / shape, I also appreciate the ability to customize the clothes to your liking.
Great site, lots of choices, loves the ability to customize the designs to fit me perfectly
Great experience, lots of choice - love the options to customize
The site is easy once you understand how to use it and the fabric customization is SUCH a great option. I will now have two beautiful dresses of a cut that fits me perfectly and unusual fabric.
Amazing site! Love all of the dresses I have ordered from y'all (which has been quite a few)
I have ordered from y'all for years and have always been very happy with the dresses I have received. Love your products!
Love all of the customization options. Great site. I recommend it to all my family and friends
Love this store. I have ordered many times and I am always very pleased
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.