business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Missouri
1 review
1 helpful vote
Follow Karen F.
Unfollow Karen F.
Send Message
Share Review
Report Review

Oh boy dresses that fit
August 6, 2023

First order. Found not a normal size will need to custom size. Dress in remake.

Date of experience: August 6, 2023
Illinois
1 review
6 helpful votes
Follow Kim L.
Unfollow Kim L.
Send Message
Share Review
Report Review

Uncertain
September 5, 2023
Updated review

Have t tried to return this dress yet so I'm worried the experience will be less than simple

Date of experience: August 6, 2023

Excellent quality and I love love love the customization
July 3, 2023
Previous review

Excellent quality and I love love love the customization

Date of experience: July 3, 2023
Canada
2 reviews
0 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Send Message
Share Review
Report Review

Love this site, love the fact that you can customize so the fit is spot on. People always remark on everything I order from this site. It's a bit more expensive because I order from Canada but totally worth the price. You get a quality garment that will last years!

Date of experience: August 6, 2023
Pennsylvania
1 review
0 helpful votes
Follow G D.
Unfollow G D.
Send Message
Share Review
Report Review

Lovely Clothing
August 6, 2023

It's very easy to order clothing and to customize the pieces. I love how you can take a knee length skirt or dress and make it maxi. Or if you fall in love with a cap sleeve dress you can easily get the same dress in elbow length sleeves. The ability to customize your item in all of the important places makes eShakti a dream to work with. I love how you can see on screen what your final item will look like after customization.

The quality of the clothing is really good. I love ordering from eShakti! If you have never purchased clothing here, what are you waiting for?

Date of experience: August 6, 2023
Georgia
2 reviews
6 helpful votes
Follow Viva W.
Unfollow Viva W.
Send Message
Share Review
Report Review

Great dress
September 5, 2023
Updated review

Great service and shipping. Beautiful dress and perfect fit. Dresses are true to size!

Date of experience: August 6, 2023

Great service
July 3, 2023
Previous review

Great service

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Send Message
Share Review
Report Review

Beautiful
August 5, 2023

I call it my Ilse dress- so many compliments. Fits well, flows.

Date of experience: August 5, 2023
Arizona
1 review
0 helpful votes
Follow Madeline D.
Unfollow Madeline D.
Send Message
Share Review
Report Review

E-Shakti
August 5, 2023

The company came through for me! I am quite pleased with ease of ordering and the timeliness of receiving the completed items. I will be ordering from e-Shakti again!

Date of experience: August 5, 2023
Indiana
1 review
5 helpful votes
Follow Kim U.
Unfollow Kim U.
Send Message
Share Review
Report Review

Terrible customer service
September 4, 2023

They will not get back with you. I tried multiple times through email and phone calls and never received a response.

Date of experience: August 5, 2023
Tennessee
1 review
0 helpful votes
Follow Samah C.
Unfollow Samah C.
Send Message
Share Review
Report Review

Love ordering from this website
August 5, 2023

Getting a custom made piece really makes me feel like I'm wearing something no one else has.

Date of experience: August 5, 2023
Minnesota
1 review
0 helpful votes
Follow Kristin K.
Unfollow Kristin K.
Send Message
Share Review
Report Review

Great fit
August 5, 2023

Love the custom fit clothes. They fit just like they should.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
Follow Meadow B.
Unfollow Meadow B.
Send Message
Share Review
Report Review

Perfect, perfect, perfect!
August 5, 2023

I work in an office job and wear almost exclusively custom fitted dresses from eShakti. I always get compliments on them, and I've recommended the site to more than one person looking to branch out - I never regret a purchase from here.

Date of experience: August 5, 2023
Virginia
1 review
0 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Send Message
Share Review
Report Review

Easy to navigate website
August 5, 2023

It was an absolutely blast being on the website and customizing outfits to fit my taste! I felt like I found a secret treasure on the internet that cadets to my taste.

Date of experience: August 5, 2023
Massachusetts
1 review
1 helpful vote
Follow Christine R.
Unfollow Christine R.
Send Message
Share Review
Report Review

My favorite place to buy dresses
August 5, 2023

After the terrible delays in production and shipping that we, faithful eShakti customers, experienced in the first half of this year, eShakti finally got back on top of everything, so the making and shipping of this dress took just three weeks. The dress is fantastic, great fabric and stitching. What else to say? I'm in love.

Date of experience: August 5, 2023
Colorado
1 review
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Send Message
Share Review
Report Review

E-Shakti Offers Style & Value
August 5, 2023

This dress was a fantastic value! It was customized to flatter my figure and preferences. When can you get a dress that looks this good for this kind of price? Almost never! Check out E-Shakti!

Date of experience: August 5, 2023
Pennsylvania
1 review
0 helpful votes
Follow Lauren F.
Unfollow Lauren F.
Send Message
Share Review
Report Review

Longtime, happy customer
August 5, 2023

I've bought lots of dresses from eshakti over the course of years. I've worn their clothes over many seasons of my life there is always something I like and I can always find the right dress for any occasion. I love that you modify garments and change fabrics. I have a few favorite dresses that I've ordered in multiple fabrics. I will definitely keep shopping here.

Date of experience: August 5, 2023
Georgia
1 review
1 helpful vote
Follow Mia J.
Unfollow Mia J.
Send Message
Share Review
Report Review

Great Experience
August 5, 2023

From start to finish it was an amazing experience. The company took my feedback, remade my garment and returned it to me within a very reasonable amount of time. Wonderful!

Date of experience: August 5, 2023
New York
1 review
0 helpful votes
Follow alexandra C.
Unfollow alexandra C.
Send Message
Share Review
Report Review

Lovely!
August 5, 2023

As always eshakti did an amazing job delivering high quality custom clothing!

Date of experience: August 5, 2023
California
1 review
0 helpful votes
Follow Tracye T.
Unfollow Tracye T.
Send Message
Share Review
Report Review

Shirt dress
August 5, 2023

Great product as always!
Fits great! Quality fabric!

Date of experience: August 5, 2023
Minnesota
1 review
3 helpful votes
Follow Deborah J.
Unfollow Deborah J.
Send Message
Share Review
Report Review

Don't waste your time
September 4, 2023

I really was looking forward to receiving this item. It is cut way too short, much shorter than than the picture shows. Very disappointed. Nice quality shirt, but misleading. Giving it to a niece, since returns with the company are a pain in the *. Originally, I bought a dress from this company that did not work out... because I customized it, (not realizing the consequences) I could only get store credit. I understand that, & waited to find something that might work for me. However, the picture was deceiving, & it was way too short in the front.

Date of experience: August 5, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kali P.
Unfollow Kali P.
Send Message
Share Review
Report Review

Great
August 5, 2023

Loved both products, the black dress was a little tight on the top but I just know to order a size up next time

Date of experience: August 5, 2023