eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
First order. Found not a normal size will need to custom size. Dress in remake.
Have t tried to return this dress yet so I'm worried the experience will be less than simple
Excellent quality and I love love love the customization
Love this site, love the fact that you can customize so the fit is spot on. People always remark on everything I order from this site. It's a bit more expensive because I order from Canada but totally worth the price. You get a quality garment that will last years!
It's very easy to order clothing and to customize the pieces. I love how you can take a knee length skirt or dress and make it maxi. Or if you fall in love with a cap sleeve dress you can easily get the same dress in elbow length sleeves. The ability to customize your item in all of the important places makes eShakti a dream to work with. I love how you can see on screen what your final item will look like after customization.
The quality of the clothing is really good. I love ordering from eShakti! If you have never purchased clothing here, what are you waiting for?
Great service and shipping. Beautiful dress and perfect fit. Dresses are true to size!
The company came through for me! I am quite pleased with ease of ordering and the timeliness of receiving the completed items. I will be ordering from e-Shakti again!
They will not get back with you. I tried multiple times through email and phone calls and never received a response.
Getting a custom made piece really makes me feel like I'm wearing something no one else has.
Love the custom fit clothes. They fit just like they should.
I work in an office job and wear almost exclusively custom fitted dresses from eShakti. I always get compliments on them, and I've recommended the site to more than one person looking to branch out - I never regret a purchase from here.
It was an absolutely blast being on the website and customizing outfits to fit my taste! I felt like I found a secret treasure on the internet that cadets to my taste.
After the terrible delays in production and shipping that we, faithful eShakti customers, experienced in the first half of this year, eShakti finally got back on top of everything, so the making and shipping of this dress took just three weeks. The dress is fantastic, great fabric and stitching. What else to say? I'm in love.
This dress was a fantastic value! It was customized to flatter my figure and preferences. When can you get a dress that looks this good for this kind of price? Almost never! Check out E-Shakti!
I've bought lots of dresses from eshakti over the course of years. I've worn their clothes over many seasons of my life there is always something I like and I can always find the right dress for any occasion. I love that you modify garments and change fabrics. I have a few favorite dresses that I've ordered in multiple fabrics. I will definitely keep shopping here.
From start to finish it was an amazing experience. The company took my feedback, remade my garment and returned it to me within a very reasonable amount of time. Wonderful!
As always eshakti did an amazing job delivering high quality custom clothing!
Great product as always!
Fits great! Quality fabric!
I really was looking forward to receiving this item. It is cut way too short, much shorter than than the picture shows. Very disappointed. Nice quality shirt, but misleading. Giving it to a niece, since returns with the company are a pain in the *. Originally, I bought a dress from this company that did not work out... because I customized it, (not realizing the consequences) I could only get store credit. I understand that, & waited to find something that might work for me. However, the picture was deceiving, & it was way too short in the front.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.