eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
On my computer the fabric appeared chocolate brown, but it's actually orange (not my favorite color).
I've been buying from eshakti for years now and the dresses for wonderfully. The cotton cloth is usually somewhat stiff but it works with their cuts. My favorite part is that all dressed have pockets!
I don't know how they do it - the complete customization and remakes they offer to make sure you're satisfied.
Strangely, couldn't find the dress I ordered unless u searched by name. It should have appeared when i searched for poplin green dress but didn't
I love the customization options! Be sure to order to your correct measurements because they fit the garment to those exactly.
I have placed 2 orders so far. The second one arrived on time. For the first one I had to reach out to customer service because the promised "deliver by" date went with no contact. EShakti customer service did not respond, but the day I opened a PayPal dispute is when my order finally moved into production and I received my order about two weeks later.
I love that I can always count on eshakti to make beautiful dresses that fit well and have necklines and lengths specified to my exact needs. It's so hard to find cute dresses now, but eshakti always has great options, whether you want something classic or super quirky. This order also came much faster than I expected!
I have a hard body to fit, so having a dress made to my measurements is amazing!
The website is not as easy to navigate as it should be and I hate the 'forever' scrolls for when you want to change fabrics when most of the fabrics are actually the same ones just on a different dress. Plus most shirts are overpriced since they usually start at $40, even for casual tops. Otherwise, I love how they fit the clothes to you and how customizable everything is!
Super easy and they were happy to make slight changes that suited me perfectly
Will happily order more from you. Great service, prices, and clothes. Thank you
Ordering is simple but they missed the delivery deadline by 10 calendar days resulting in me having to purchase additional outfits. Then 1 of the garments was so poorly made I don't think anyone can the Jersey knit top. The belt for the blue polka dot dress didn't match the side I ordered either.
Ordering is simple and love that custom charges are waived the 1st 3 orders
I've been very happy with everything I've ordered so far. Haven't had any issues so can't say how they are at resolving issues.
Got my dress in a reasonable amount of time for a custom piece (2-3 weeks) and it was exactly as expected. Fit beautifully.
Measurements in full inches still feel awfully inaccurate for use European people used to centimeters. If in the middle, are we supposed to round up or down? Your guide doesn't tell this. It says not to round up or down, but if I have 35,5 and the system only accepts 35 or 36, there's not alternative to rounding!
Also, bust height and back length would be good to have.
Measurements in full inches feels awfully inaccurate for use European people used to centimeters. If in the middle, are we supposed to round up or down? Your guide doesn't tell this. It says not to round up or down, but if I have 35,5 and the system only accepts 35 or 36, there's not alternative to rounding!
Also, bust point distance would be good to have.
Easy to shop & order from the site. Shipping time is reasonable—have to allow ample time. Received item & it didn't fit …requested remake but it won't be in time for the event
Flattering, comfortable clothes that fit my body, and I'm addicted to the pockets
I mostly order the standard sizes and the fit can sometimes be too tight or too loose, especially in shoulders.
Placed an order in mid to late June but the promise that the items will be delivered by 11 July. I bought the items to take with me on vacation, and gave myself plenty of time to be able to send the items back if there were any fit issues however my items did not arrive on time, and there was no explanation given as to the delay. When I contacted customer service I was told that they had an issue with the fabric and that it would be an even longer wait until I got my items. When my items finally did arrive none of them fit me properly even though I had ordered the correct size.
All my purchases have been stellar, as a petite gal was lovely to get clothes that don't drag the floor.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.