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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Illinois
1 review
0 helpful votes
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Great product
January 14, 2022

Great product. It was delivered efficiently and my boss enjoyed it.

Date of experience: January 14, 2022
Canada
1 review
0 helpful votes
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Great experience!
January 14, 2022

I had a great experience shopping with eShakti. I loved being able to customize the design and the size measurements. I had a few questions for customer service and I found the team member I corresponded with to be very helpful and professional. The dress that I ordered shipped quickly in time for me to wear to an event. I would definitely recommend eShakti to others!

Date of experience: January 14, 2022
Austria
1 review
0 helpful votes
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Perf for a Tall Trans Woman
January 13, 2022

I just found out about you! I'm a tall-ish and broad-ish trans woman, so it's fantastic to get to put my own measurements in, because I cannot find anywhere that makes clothes that fit me right out of the box. The fact that you're affordable makes it so much more exciting.

Date of experience: January 13, 2022
Louisiana
1 review
0 helpful votes
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Great dress, great experience
January 13, 2022

Love the look and the way the dress flows; love being able to make adjustments to the details. Incredible service!

Date of experience: January 13, 2022
Oregon
1 review
0 helpful votes
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Beautiful dress!
January 13, 2022

It took me so long to find the dress advertised, and that is the only reason it was 4 stars. I'm was so excited to recieve this dress, and now that it has arrived, I am very pleased. It is such good quality; the pockets are actually deep and are almost invisible with the seam. The dress is beautiful!

Date of experience: January 13, 2022
Florida
1 review
0 helpful votes
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Lovely dress
January 13, 2022
Updated review

I am very happy with the dress that I ordered this time.

Date of experience: January 13, 2022

Website on my computer did not work
December 22, 2021
Previous review

Website on my computer did not work

Date of experience: December 22, 2021
Ohio
1 review
0 helpful votes
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Love, Love, Love
January 13, 2022

Love the dress, love the material, and absolutely love the fit! The ability to make variations on my selection made me feel extra special! I'll be back for more.

Date of experience: January 13, 2022
Ohio
0 reviews
0 helpful votes
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Beautiful work dresses
January 13, 2022

All 4 dresses fit great. One was slightly longer than I had anticipated, but I think that was how I customized it. Very happy overall. Already have these in the work rotation.

Date of experience: January 13, 2022
Canada
1 review
0 helpful votes
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Love Eshakti!
January 13, 2022

Dresses that fit and have pockets? Amazing service and selection? Eshakti has it all!

Date of experience: January 13, 2022
California
1 review
0 helpful votes
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Great Experience
January 12, 2022

I had searched for the perfect dress for weeks. Then I came across eShakti. I couldn't be happier and will definitely purchase from them again.

Date of experience: January 12, 2022
New York
1 review
0 helpful votes
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Awesome dress, accurate sizing
January 12, 2022

I bought this dress as a gift for my friend who loves foxes. I had her measurements to go off of for sizing, and she said it fit perfectly!

Date of experience: January 12, 2022
California
2 reviews
0 helpful votes
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Perfect Black-tie dress!
January 12, 2022

Easy to choose, friendly personalized dress. Excellent options- great variety, easy checkout.

Date of experience: January 12, 2022
New Hampshire
2 reviews
3 helpful votes
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Great, thanks!
January 12, 2022

Love the price and fit as always, lovely dress. Thanks!

Date of experience: January 12, 2022
Georgia
1 review
0 helpful votes
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Excellent quality and great prices!
January 12, 2022

I love the mask designs and even overstock items fit well! The masks are comfortable, with cute designs and breathable inner layers, plus have a neck strap for convenience and adjustable ear straps and nose clips. I've ordered custom sized items from eShakti before but this was my first experience ordering overstock items from them and they fit perfectly! The size and height approximations were really helpful in selecting items from the overstock section - I'm definitely impressed with the accuracy of the sizing (and the prices). I'll definitely consider using the overstock section in the future for orders.

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Better late than never
February 10, 2022
Updated review

My order was so late I forgot it was on the way. Can you believe it ended up being a FEDEX delivery!

Date of experience: January 11, 2022

Pretty easy for old people
December 20, 2021
Previous review

Pretty easy for old people.

Date of experience: December 20, 2021
District of Columbia
1 review
0 helpful votes
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First time using eshakti
January 11, 2022

The website was easy to use. I loved the different options for changing the clothes

Date of experience: January 11, 2022
Washington
2 reviews
0 helpful votes
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Site could use more/better filters. EShakti is cheap and pretty good quality but the fit is just not for me so probably won't order any more items

Date of experience: January 11, 2022
Kentucky
1 review
0 helpful votes
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Love these masks
January 11, 2022

Great selection, easy to order, and I received them in a timely fashion. I also like the slim, secure packaging.

Date of experience: January 11, 2022
Ohio
1 review
0 helpful votes
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It would be a nice option to have more than one Wishlist available. My daughter and I love different things and are different sizes, but we order from the same account.

Date of experience: January 11, 2022

The site is always organized well and it's easy to...
December 8, 2021
Previous review

The site is always organized well and it's easy to find what I'm looking for.

Date of experience: December 8, 2021
Illinois
0 reviews
0 helpful votes
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Love Eshtaki!
January 11, 2022

I have had several outfits made from Eshtaki. Everyone of them fit me perfectly!. My stylist hit it right on every time!

Date of experience: January 11, 2022