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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Minnesota
0 reviews
0 helpful votes
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LOVE eShakti
January 21, 2022

I own MANY eShakti dresses. My husband and children get them for me for gifts, and they are always wonderful, comfortable, fashionable, and well-made

Date of experience: January 21, 2022
Oregon
0 reviews
0 helpful votes
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Terrific site for customizations
January 21, 2022

Love the effects. The customization options are wonderful. The quality is usually top notch, although I have had to send back a couple of things for construction issues.

Date of experience: January 21, 2022
Canada
1 review
0 helpful votes
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Love the style selection
January 21, 2022

It is so refreshing to have such a choice of styles, and know that they are actually going to fit my body!

Date of experience: January 21, 2022
Illinois
1 review
0 helpful votes
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Next level Customer service
January 20, 2022

Imagine my surprise when the designers emailed and called to verify my measurements. The clothes arrived sooner than expected. The full price of the top I bought (with darts at the bust to fit properly) was less than the sale price I have been paying for tops that are snug at the hips and fall off my shoulders. Order the custom size, what are you waiting for?

Date of experience: January 20, 2022
New Jersey
2 reviews
0 helpful votes
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Great option
January 20, 2022
Updated review

Very enjoyable and I love all the options! I've gotten a lot of compliments on my clothes. I also love shopping online, but knowing they'll fit

Date of experience: January 20, 2022

Great!
October 6, 2021
Previous review

Great! Love how easy it is to visualize the customizations

Date of experience: October 6, 2021
South Carolina
1 review
0 helpful votes
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Wonderful dresses
January 20, 2022

I'm wedding dress shopping and each choice was so well made and made to the exact published measurements. I'm very impressed!

Date of experience: January 20, 2022
Texas
1 review
0 helpful votes
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So helpful and amazing!
January 20, 2022

I love this website to customize my outfits! Haven't returned anything so far cuz everything so far has fit me so well! Highly recommend it!

Date of experience: January 20, 2022
Florida
2 reviews
0 helpful votes
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Wonderful
January 20, 2022

I love eShatki. I am an older shopper and I sometimes see styles I like that need a little adjusting for a person my age. EShatki fills the bill with beautiful well made pieces. Thank you.

Date of experience: January 20, 2022
Virginia
1 review
0 helpful votes
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Great Experience
January 20, 2022

All the items arrived and were as expected. I can't believe how quickly they came and I love all the items I ordered and received.

Date of experience: January 20, 2022
Texas
1 review
0 helpful votes
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Excellent
January 20, 2022

Needed it delivered sooner and received it on time

Date of experience: January 20, 2022
Missouri
1 review
0 helpful votes
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Very good experience overall
January 20, 2022

Honestly a great place to buy dresses when traditional sizes don't fit!

Date of experience: January 20, 2022
GB
1 review
0 helpful votes
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Absolutely incredible!
January 20, 2022

Absolutely incredible! I'm 5ft11 and a UK size 24. There's a huge gap in the market that I think I've just found the solution for (thank the holy Jeebus!).

My normal issues that eShakti has solved:
* I don't want to dress in dull, black, baggy clothes, but that's what most stores offer for people over a size 16
* I'm confident about my body, but don't want every bit of it hanging out. The only space where 'different and interesting' plus size clothes seem to exist is for the youth market - think short and/or sleeveless and strappy (not great for flabby arms, big boob underwear straps, or a 40 year old trying to look classy and professional!)
* Quality - curves look better in quality fabrics and well made clothes, but there are so few plus size designers or quality brands that truly offer interesting and individual styles at a price that's realistic for us mere mortals.

Honestly, I've found my new shop.

Date of experience: January 20, 2022
Georgia
1 review
0 helpful votes
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I have used eShakti a few times and I love that I don't have to search the universe for breathable fabrics in my actual size.

Date of experience: January 19, 2022
Oregon
1 review
0 helpful votes
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Great
January 18, 2022

Great experience! Loved the blue dress. Shipping was excellent. Still waiting on my refund on the dress I returned l.

Date of experience: January 18, 2022
California
2 reviews
0 helpful votes
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Fantastic experience!
January 18, 2022

So easy to view all the customized options on their website. The customization and such a great price was why I ordered and I'm very happy. Will definitely purchase again.

Date of experience: January 18, 2022
Illinois
1 review
0 helpful votes
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I wasn't sure which size to purchase, so they suggested a custom fit and it fits beautifully. I just rounded up to half and full inches and indicated that I didn't want it too tight as it is for a teenager that might grow, and I'd like the dress to last for a year, should she grow a bit.

Date of experience: January 18, 2022
North Carolina
1 review
0 helpful votes
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Repeat customer
January 18, 2022

Nice selection, and the items I've received I've been very happy with. I haven't used the customize feature yet, but I think it's so clever, and just the thing for a variety of preferences and body types. I intend to add many more Shakti items to my closet.

Date of experience: January 18, 2022
Pennsylvania
2 reviews
0 helpful votes
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I've ordered dresses before from this company and am always amazed at the quality and price. Not to mention the option to customize your clothing. I would highly recommend trying them out for yourself.

Date of experience: January 18, 2022
Washington
0 reviews
0 helpful votes
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Nice Customization Options
January 17, 2022

It's so fun to look at all the customization options! It would be neat to see more dresses in natural fibers like cotton though, especially since summer is on the way. EShakti has so many lovely dresses, it was hard to pick just one!

Date of experience: January 17, 2022
Indiana
1 review
0 helpful votes
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The ability to select custom measurements and design elements is so unique and has remained a big part of why I keep coming back to eShakti over and over. Pair that with prices similar to major plus-size chain stores with worse quality and fit for the same price, the choice is obvious to keep growing my eShakti collection.

Date of experience: January 17, 2022