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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Ive order many custom dress in the past and it was A1! But now, no fulfilment of my order, no answer to my emails (i've sent 2 times), no updates in the progress of my order. Nothing! It was supposed to be delivered by May 21, and it's still stuck in the Fabric & Kit creation since many weeks. Poor customer service.
I'm so pleased with the shirt and the dress. The dress is absolutely beautiful and I cannot wait to wear it. I first found eShakti when I was searching for pretty face masks. I took a chance on ordering, and the entire process was so easy.
I am a loyal customer and I love all things eShakti! People at my school (other teachers, students) CONSTANTLY ask me where I get my dresses (I have about 50 eShakti dresses!).
The website is easy to use, unbeatable prices and selection. Delivery was super fast. The product was even better than I hoped. I love these guys! They're the best!
I ordered two dresses to "test the waters" because I have a hard time finding natural fiber dresses that are appropriate for work AND have a comfortable neckline and sleeve length. My order was delivered within days! I love the customization ability and the product guarantee. They even sent me a little measuring tape for taking your measurements in case the clothes don't fit properly. I will definitely be ordering more from this shop!
Good experience but sizing does not work for me. It would be helpful to caution customers that your product fit is several sizes smaller than normal US sizing.
I just placed my first order with eshakti. It was very easy and fun to alter a dress to fit my body!
Love the way my dresses look. The seamstresses did a great job of fitting the dresses exactly to my specifications. Great fit, good quality, and affordable prices. Will only order special occasion dresses from eShakti from here on out.
So nice to order dresses that actually fit and that I can decide details such as length and neckline. Thanks so much!
Also quality work.
This is a great site to get great clothes! So easy to use and great quality!
Always a pleasure doing business with eShakti. The best part is everything fits!
I was surprised to find such thoughtful packaging and care to each item I ordered. Excellent. I felt like I had ordered a thousand dollar dress.
Leggings arrived sooner that expected and were a perfect fit. Exactly what i wanted.
Everything was easy and quick except I have not gotten any information about the item I returned.
I am so pleased with the whole eShakti experience. The dress is beautiful and fits perfectly. I received it well under the estimated amount of time for shipping. I am so pleased and will be purchasing again!
I love the customization options and so easy! When I need to return something, they are gracious in the return and accommodating with options. I have recommended them to just about everyone I know!
So many fun things it is hard to choose! And getting a bespoke blouse makes me feel confident when I wear it!
I returned my item in late December 2021 and I am still waiting for my refund. I followed instructions and used the shipping label provided by eShaki. I now know that should have not have trusted that it would be an easy process and wish now that I wrote down the label info because all I have is the return authorization. I asked eShaki for the tracking info and the number they provided is not recognized by USPS. It's been a week since they last responded to my request for a correct tracking number for the returned item. I cannot go to the post office with the information they provided. At this point, I feel like this is a lost cause and while it isn't a lot of money I am losing it's still not a great reflection on the customer service eShaki provides when an item is not to the satisfaction.
Lovely fabrics and designs. The website makes it easy to customize
Love your quality fabrics and workmanship!
Nothing but good things to say about them!
Too many flattering choices. LOL Not really. Plus, I love that you can get it custom sized, so you don't have to guess if it will fit you.
I'm a full figured woman and buying dresses is normally a nightmare, but when I was told about eShakti and I could choose design aspects that flatter my figure, I thought why not try. So happy with my purchase. Not to mention it arrived sooner than expected and they provided info on the dressmaker. Awesome!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.