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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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North Carolina
1 review
0 helpful votes
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Loved my items
January 29, 2022

The items I ordered and received were exactly as pictured, service was great, quality is excellent, perfect fit. I will order again!

Date of experience: January 29, 2022
Texas
2 reviews
0 helpful votes
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Great styles and fit.
January 29, 2022

Love the selection and styles. I like my options and that I can have customs clothing delivered to me in 2 weeks!

Date of experience: January 29, 2022
North Carolina
1 review
0 helpful votes
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Perfection
January 29, 2022

It was affordable, fit perfectly, it arrived early, I love it!

Date of experience: January 29, 2022
Colorado
2 reviews
0 helpful votes
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Fun to order!
January 29, 2022
Updated review

Great selection of styles and silhouettes. Interesting to see changes as I make them. Will be even better now that you can change fabrics from one style to another.

Date of experience: January 29, 2022

Great selection of styles
January 7, 2022
Previous review

Great selection of styles.

Date of experience: January 7, 2022
Australia
1 review
0 helpful votes
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Cotton knit dress
January 29, 2022

We ordered 3 dresses to be worn as a sort of uniform. We are so happy with the quality and fit, it's hard to find matching clothing for 3 very different heights, ages, and body types, but eShakti did the job. :)

Date of experience: January 29, 2022
North Carolina
1 review
0 helpful votes
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Love your product but it was difficult for me to figure out how to enter credit card information.

Date of experience: January 29, 2022
Arizona
1 review
0 helpful votes
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Easy, reliable ordering
January 29, 2022
Updated review

Super easy to customize and to place an order. I was aware of how my order was being processed and delivered every step of the way!

Date of experience: January 29, 2022

Very easy to choose custom design
September 11, 2021
Previous review

Very easy to choose custom design

Date of experience: September 11, 2021
Texas
1 review
0 helpful votes
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This time it was okay but not great
January 29, 2022

Usually the process works seamlessly. This time (partly because of my own error) The product I received did not meet my expectations

Date of experience: January 29, 2022
Australia
1 review
0 helpful votes
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Excellent service
January 28, 2022

Ordered first custom dress online, was easy to order. Top tip - have someone meaure you to get great fit

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Prefect dress and fit
January 28, 2022

Easy to order, great price, perfect fit Loved the dresses

Date of experience: January 28, 2022
Pennsylvania
1 review
0 helpful votes
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Happy with my dress
January 28, 2022

Better than expected, excellent price, delivery time

Date of experience: January 28, 2022
New York
1 review
0 helpful votes
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Omg
January 28, 2022

I love this company. I love that i can get the dress as long as i want. I dont have to pay money to alter dress again

Date of experience: January 28, 2022
Canada
1 review
0 helpful votes
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Beautiful Clothing!
January 28, 2022

Loving shopping at eShakti! I especially love that I can customize my length and I absolutely love pockets.

Date of experience: January 28, 2022
Colorado
1 review
0 helpful votes
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Great options
January 28, 2022
Updated review

Easy maybe too easy? I love everything I get. I really appreciate custom made to order clothing.

Date of experience: January 28, 2022

Love it fast easy fit
November 18, 2021
Previous review

Love it fast easy fit

Date of experience: November 18, 2021

Love it easy custom fit
August 27, 2021
Previous review

Love it easy custom fit

Date of experience: August 27, 2021
Michigan
1 review
0 helpful votes
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Cruise Perfect!
January 28, 2022

I Have bought several pieces from eShakti and love every single one! The fit is always perfect and the styles are one of a kind!

Date of experience: January 28, 2022
Virginia
1 review
0 helpful votes
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I ordered three items. One dress was a perfect fit, one shirt is being adjusted, and the other dress didn't work for me and was easily returned.

Date of experience: January 28, 2022
Florida
1 review
0 helpful votes
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EXCELLENT!
January 27, 2022

I wish I had found out about eshakti before because the quality, range and price of their items and their customer service is second to none!

Date of experience: January 27, 2022
Canada
1 review
0 helpful votes
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Easy to use!
January 27, 2022

Website is easy to navigate! Customizing is an awesome option, and the pictures make it easy to see how the garment looks with the new options. I love this!

Date of experience: January 27, 2022
Italy
1 review
0 helpful votes
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Great experience
January 27, 2022

I love the clothes, I love the shopping experience, So easy, so elegant!

Date of experience: January 27, 2022
DO
2 reviews
0 helpful votes
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Two lovely dresses
January 27, 2022

I ordered these for my nieces wedding. They came quicker than I expected, and as advertised. The craftsmanship is good, and best of all, they have pockets!

Date of experience: January 27, 2022