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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Easy Peasy! Both items arrived weeks before the expected date and were packaged beautifully. The website makes online ordering seamless. Great experience.
Another satisfied shopping experience.
Website makes it easy to shop with detail choices.
I always have a great experience looking at all the great styles.
It was amazing to be able to customize your own style! Nect time I will shorten the waist length a bit as I am a semi-petite waisted person. But other than that it was perfect!
Quick, fast, delivery, even in the midst of covid. Plus I like that I can make changes to my comfort level.
I'm so happy that you ship to China! Thank you for making incredible clothes that make me feel beautiful even though I am a large-bodied person!
I selected this beautiful dress & used the customization. The process couldn't have been any easier! It arrived quickly, was packed nicely!
Everything fit perfectly! I am in awe of the quality, and the fact that I received it in 2 weeks. Will be buying much more!
As a short plus size woman finding cute classic clothing can be hard but honestly eshakti has blown it out of the water. I'm so happy with the quality of my pieces and shipping was surprisingly fast.
Your customer service was very good, thank you. However, the fabric color and texture was different from what I expected. I've returned it, and I'm waiting for my refund.
Since the customer service was so good, I will use your website again in the future.
Before I ordered my dress I called eShakti to ask a few questions. The lady over the phone was so helpful. I am a bit on the short side and it was wonderful to be guided by someone who knew where I should measure to make sure I got the correct fit. When I recieved my dresses I was very pleased and the price was right! Will be ordering more things
I'm so glad I discovered eShakti! This was a great experience and I love my dresses. I think next time I'll customize even more. I trust the process now. You guys really are professionals delivering quality items!
I love that I can order things to fit my height that are well made and good quality.
This dress fits well and exceeded my expectations. I love seeing the names of those who participated in the making and shipping of the dress.
If you have all my measurements, then why is it too long, too big and too low-cut? I am tired of paying for customizing fees and receiving things that don't fit.
My experience with eShakti has been terrific! I ordered three dresses for my first time shopping with them. The dresses were made exactly to my specifications. One dress was/is perfect! I love everything about it and am keeping it. One dress was too busy (too many pleats!) and I did not like the fabric. I have returned it, which was hassle-free. One dress was great, except the sleeves were a little too short and tight. That dress is being re-made and will hopefully be perfect. The customer service has been excellent. I'm very pleased so far!
I was surprised at the quality of the fabric and amazed at the fit. My shipment arrived faster than expected.
So glad a friend recommended them.
I thought, because I was "customizing" everything that it would fit perfectly. It didn't. Very disappointed overall
The shopping experience was easy and fun. When my package arrived (on time) it was wrapped with care and included a little card with each name of the person who worked on my skirt. That level of detail is why I love eshakti.
I have a long torso and love how my dresses look when they're made for me! The waist hits in the right spot and makes it so much for flattering than what I can get from a typical store.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.