business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Share Review
Report Review

Perfect
February 5, 2022

It was perfect and fun to design my own dress. The fit was great and arrived right on time.

Date of experience: February 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Michele G.
Unfollow Michele G.
Share Review
Report Review

Never disappointed
February 5, 2022

I have ordered 4 different dresses from eShakti. They were all beautiful and well-made. I love how I can order dresses in the styles (neck, sleeves, length) that works best for me. I am also impressed with how quickly I have received the items I have ordered.

Date of experience: February 5, 2022
Minnesota
1 review
0 helpful votes
Follow Christina N.
Unfollow Christina N.
Share Review
Report Review

I have 3 eShakti dresses now that were all custom options and I love that they fit perfect for me. I have had stellar service/experience with eShakti and will continue to buy more great pieces from them.

Date of experience: February 5, 2022
Wisconsin
1 review
0 helpful votes
Follow Jessica N.
Unfollow Jessica N.
Share Review
Report Review

Great
March 7, 2022

I expected higher prices but was pleased to find great sales and cute items

Date of experience: February 5, 2022
Maryland
1 review
0 helpful votes
Follow Madison Y.
Unfollow Madison Y.
Share Review
Report Review

Enjoyable online shopping
February 5, 2022

Shopping for clothes online is not fun and the clothes almost never fit right or look the same. I love being able to make small changes that suit me better

Date of experience: February 5, 2022
New Zealand
1 review
0 helpful votes
Follow Julie A.
Unfollow Julie A.
Share Review
Report Review

Delivery time
February 5, 2022

Customs delays need to be factored in to any future orders.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
Follow Kayli I.
Unfollow Kayli I.
Share Review
Report Review

Perfect jumpsuit
February 4, 2022

Love love what I ordered but it' was a lil big so returned and re ordered smaller size

Date of experience: February 4, 2022
Minnesota
1 review
0 helpful votes
Follow Janae H.
Unfollow Janae H.
Share Review
Report Review

Custom work
February 4, 2022

First dress I ordered too small but the second time I measured and ordered the custom and the fit was beautiful and came weeks ahead of when it was needed.

Date of experience: February 4, 2022
Delaware
1 review
0 helpful votes
Follow Catherine Y.
Unfollow Catherine Y.
Share Review
Report Review

Custom fits with interesting design.
February 4, 2022

The design pattern is different from expected. The dress and shirt fit great though.

Date of experience: February 4, 2022
Massachusetts
1 review
1 helpful vote
Follow Jodie S.
Unfollow Jodie S.
Share Review
Report Review

This is the 5th time I've ordered from Eshakti, you cannot go wrong! It's amazing how your item fits. Just like it was made for you! The turn around time is just 2weeks, you can talk to a person on the phone if you've got questions! The quality is great! Do not hesitate to try them!

Date of experience: February 4, 2022
Utah
2 reviews
1 helpful vote
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Beautiful colors and style
February 3, 2022
Updated review

I love these dresses and how easily I can input measurements. I outfitted an entire wedding party and everyone is happy with their custom made dress.

Date of experience: February 3, 2022

Easy to navigate this site and custom orders
January 16, 2022
Previous review

Easy to navigate this site and custom orders

Date of experience: January 16, 2022

I am loving these dresses!
January 12, 2022
Previous review

I am loving these dresses! I love that I can choose custom details.

Date of experience: January 12, 2022

I am so excited about this dress!
December 31, 2021
Previous review

I am so excited about this dress! It's exactly what I was looking for. I'm hoping it's as pretty in person so I can order all of my bridesmaids dresses from eshakti.

Date of experience: December 31, 2021
Illinois
1 review
0 helpful votes
Follow Alicia Z.
Unfollow Alicia Z.
Share Review
Report Review

Hits and misses
February 3, 2022

I love ordering from eshakti but have to be prepared to return maybe 1/4 of what I order: either it doesn't look great on me, the fabric is different than I thought, etc. Still worth the try!

Date of experience: February 3, 2022
Georgia
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Great place
February 3, 2022

I wish there were more sets in my size. I want to purchase work outfits

Date of experience: February 3, 2022
California
1 review
0 helpful votes
Follow Kelly Q.
Unfollow Kelly Q.
Share Review
Report Review

Fun in Floral
February 3, 2022

This dress was a great price, lovely fabric ( much more vibrant in real time) and it has pockets!

Date of experience: February 3, 2022
Colorado
1 review
0 helpful votes
Follow Emily L.
Unfollow Emily L.
Share Review
Report Review

Good quality, personalized fit
March 4, 2022

I'm 5'10" and it's hard to find dresses that are long enough. I love that they personalize the length. The quality is really nice, the turnaround was fast. I will shop with them again.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
Follow Kathi U.
Unfollow Kathi U.
Share Review
Report Review

Would definitely order again!
February 2, 2022

Easy to shop, the custom sizes were spot on, and the prices were great. It also arrived very quickly and in the time frame noted. Nicely boxed as well. I was also very comfortable ordering and unfortunately had to return one of the dresses. Used the included return label - super easy!

Date of experience: February 2, 2022
California
1 review
0 helpful votes
Follow Sandra O.
Unfollow Sandra O.
Share Review
Report Review

Great
February 1, 2022

My experience with this company is great and I always love what I order

Date of experience: February 1, 2022
Georgia
1 review
0 helpful votes
Follow Rece R.
Unfollow Rece R.
Share Review
Report Review

First Try
February 1, 2022

I had seen eshakti spoken about on review boards, and thankfully, found it to be as reliable and good quality as I heard. The item was delivered well within the estimate I was given, and in good shape.

Date of experience: February 1, 2022
Iowa
1 review
0 helpful votes
Follow Kristen V.
Unfollow Kristen V.
Share Review
Report Review

Very nice dresses
February 1, 2022
Updated review

Good options, slow website. Was very glad to finally find long dresses that fit me and looked great,

Date of experience: February 1, 2022

Good options, slow website
January 8, 2022
Previous review

Good options, slow website

Date of experience: January 8, 2022
India
1 review
0 helpful votes
Follow Kavitha I.
Unfollow Kavitha I.
Share Review
Report Review

Review
February 1, 2022

Excellent quality for the price. Very detailed and prompt service. I like the personalised cards giving the names of the people behind each piece :) The customer service is excellent.

Date of experience: February 1, 2022