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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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New York
1 review
0 helpful votes
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Great clothes and customer service!
February 8, 2022
Updated review

Site is easy to navigate. Clothes are easy to customize. Many great options!

Date of experience: February 8, 2022

First Order
December 5, 2021
Previous review

Overall, very satisfied. The shirts seem to be made more true to size than the pants.

Date of experience: December 5, 2021
South Dakota
1 review
0 helpful votes
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Enjoy the final product, but very time consuming
February 8, 2022
Updated review

It's very time consuming to calculate all the discounts. I wish the cost were more transparent.

Date of experience: February 8, 2022

It's too time consuming to calculate all the discounts
February 16, 2022
Previous review

It's too time consuming to calculate all the discounts

Date of experience: January 17, 2022
North Carolina
1 review
0 helpful votes
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Fast arrival
February 8, 2022

I really did not expect to receive my order so quickly!

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
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Wonderful
February 8, 2022

Easy to navigate website and foolproof ordering instructions.

Date of experience: February 8, 2022
Canada
1 review
0 helpful votes
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Always excellent service
February 8, 2022

Being short and stout, I often find it hard to find dresses in my size. I love that I can pick a very stylish dress and it will fit perfectly. I have about 20 different dresses and I always receive compliments when I wear one.

Date of experience: February 8, 2022
Colorado
1 review
0 helpful votes
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Great as always!
February 8, 2022

I love eshakti and am never disappointed! They always have something that works for the occasion and always fits perfectly

Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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Beautiful Clothing!
February 8, 2022

It felt like I had my own personal tailor. The dress was beautiful and the price even better! I'll be shopping more!

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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Overall satisfied
February 8, 2022

I'm overall satisfied with the products and services.

Date of experience: February 8, 2022
Florida
1 review
0 helpful votes
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Love Eshakit
February 8, 2022

I was recently looking to purchase a new dress. After looking everywhere and not finding exactly what I wanted for a price I can afford, I remembered Eshakti. I purchased two dresses. Both fit perfectly and were exactly what I was looking for in a very affordable price range. Shipping is much faster than it was in the past. I love both dresses and have gotten many compliments. I also love that I am wearing something that no one else I know has.

Date of experience: February 8, 2022
Arizona
1 review
0 helpful votes
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Beautiful Dress, Sleeve Lies
February 7, 2022

The dress came out perfect, but unfortunately, the "cape" was more just open sleeves that do not connect in the back. Fortunately, I've already considered fixing this myself with a beautiful lace to close the gap and make it all one solid piece.

Date of experience: February 7, 2022
Norway
1 review
0 helpful votes
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Very good
February 7, 2022

Very good, excellent, super service, good quality,

Date of experience: February 7, 2022
New Mexico
1 review
0 helpful votes
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Great experience!
February 6, 2022

My items arrived on time, they were just as pictured on the site. The fit is perfect based on my measurements. And the quality of the construction is great. I will definitely be ordering again!

Date of experience: February 6, 2022
Canada
1 review
0 helpful votes
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I like the quality of the material and the knitting and finishing is perfect

Date of experience: February 6, 2022
New York
1 review
0 helpful votes
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I appreciate your service and style.
February 6, 2022

Excellent so far. This was my first purchase from your website.

Date of experience: February 6, 2022
Nebraska
1 review
0 helpful votes
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This was my first order with eShakti, and it was a wonderful experience! My dresses arrived on time and they were well made it surprising beautiful little details. I've never had clothes this nicely tailored, and it makes all the difference in the world. I will definitely be a repeat customer!

Date of experience: February 6, 2022
Massachusetts
1 review
0 helpful votes
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A great job per usual!
February 6, 2022

I've yet to be disappointed by E-shakti! The clothes fit perfectly and I'm looking forward to wearing them.

Date of experience: February 6, 2022
Colorado
1 review
0 helpful votes
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First Dress from eShahki
February 6, 2022

I was a bit caution about ordering a dress fue to recent weight loss. But I took the plunge for an upcoming bridal shower and the dress and the fit is amazing. I will be buying more clothing from this company.

Date of experience: February 6, 2022
India
1 review
0 helpful votes
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Highly recommeded
February 6, 2022

Loved the fitting and the design. Keep it up! The product was delivered very well in time as well.

Date of experience: February 6, 2022
New York
2 reviews
0 helpful votes
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Love eShakti!
February 5, 2022
Updated review

Great dresses and pricing! Always about to find something reflective of my personality.

Date of experience: February 5, 2022

Variety of customization options is great and appreciated
November 6, 2021
Previous review

Variety of customization options is great and appreciated.

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Great options
February 5, 2022

I've enjoyed my order of dresses so far. The process was easy and the customization was wonderful. Choosing the length and neckline I prefer was a wonderful touch I now wish all stores offered.

Date of experience: February 5, 2022