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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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GB
1 review
0 helpful votes
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Sooo happy with this dress
February 12, 2022

This dress arrived quicker than I expected. Looks far more expensive than it was. Lovely weight of material. Fits like a glove

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
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First try
February 11, 2022

Fast service, good quality I enjoyed the process and was very happy with the results

Date of experience: February 11, 2022
Texas
1 review
0 helpful votes
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So great in petite
February 11, 2022

I love eshakti, especially the new styles - I would love the wayward fancies peplum check top in a bright green plaid. I'm loving the new plaids you've brought in!

Date of experience: February 11, 2022
Texas
1 review
0 helpful votes
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Amazing!
February 11, 2022

Setting up address required using the 2nd address line so I split my address. Strange. Should have been optional.

Date of experience: February 11, 2022
Maryland
1 review
0 helpful votes
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Love the customization
February 11, 2022

Have you ever looked at a shirt in a store and thought "I would totally wear this if the neckline were different?" Asked and answered by eShakti! I love this service and their reasonable prices. Went in to order a dress and came away with a lovely obi wrap tunic top also. I will be back for more!

Date of experience: February 11, 2022
Illinois
1 review
0 helpful votes
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Love EShakti!
February 11, 2022

The clothing is unique. The fabric is beautiful and the craftsmanship is fantastic!

Date of experience: February 11, 2022
Ohio
2 reviews
0 helpful votes
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Great Experience
February 11, 2022

Exactly as pictured fast shipping great customer service

Date of experience: February 11, 2022
GB
1 review
0 helpful votes
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Amazing clothes as always
February 11, 2022

Brilliant, I don't bother shopping anywhere else now! Nothing beats eShakti for fit, quality and options. I can not rate them highly enough. I love their website and enjoy looking at all the new additions to the website! Love my latest purchases, my wardrobe is full of clothes that fit, that I really love. Dressing is a joy!

Date of experience: February 11, 2022
Tennessee
1 review
0 helpful votes
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Mrs
February 11, 2022

Love the dress, perfect fit. I like that I can customize the size,

Date of experience: February 11, 2022
Utah
1 review
0 helpful votes
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Beautiful
February 10, 2022

This dress is very well made. Great quality material. Amazing customer service too

Date of experience: February 10, 2022
New Zealand
1 review
0 helpful votes
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Love Eshakti
February 10, 2022

This is my fourth Eshakti order and, as usual, it is perfect!

Date of experience: February 10, 2022
Pennsylvania
1 review
0 helpful votes
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The best!
February 10, 2022

I LOVE ESHAKTI! I always get compliments when I wear their clothes and recommend them to everyone. Lots of my friends are now lifelong fans!

Date of experience: February 10, 2022
Massachusetts
1 review
0 helpful votes
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EShakti is tops!
February 10, 2022

Beautiful clothes, great responses, prompt delivery.

Date of experience: February 10, 2022
New York
2 reviews
0 helpful votes
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Ml
March 12, 2022

Returned dress with Return Authorization Request for return payment #*******. Have not gotten payment back as of 2/9/2022.

Date of experience: February 10, 2022
Washington
1 review
0 helpful votes
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I found this company back in college and I have loved every product i have gotten from them. It is so nice to have clothes that actually fit!

Date of experience: February 10, 2022
Oregon
1 review
0 helpful votes
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Good Service
February 10, 2022

Everything went well and was satisfied with the product

Date of experience: February 10, 2022
Louisiana
1 review
0 helpful votes
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Only one complaint
February 10, 2022

I have loved almost all of the clothes I have purchased. But not enough attention to repeat purchases.

Date of experience: February 10, 2022
NL
1 review
0 helpful votes
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Very satisfied
February 9, 2022

Very happy with the result and how fast they arrived!

Date of experience: February 9, 2022
Ohio
1 review
0 helpful votes
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Beautifully made
February 9, 2022

My first dress was great. This one was good, too! I picked the wrong style for me but it's a lovely dress. Just not good for me

Date of experience: February 9, 2022
Illinois
1 review
0 helpful votes
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Floral embroidered dupioni maxi dress
February 8, 2022

Overall it was a great experience. I loved being able to modify the dress to a more modest version. Only downside was the quality of fabric wasn't what I had anticipated for the price I paid.

Date of experience: February 8, 2022