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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Missouri
1 review
0 helpful votes
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My go to for dresses!
February 15, 2022

Eshakti is my go to for dresses. Their custom fit is perfect out of the box every time. There are so many styles and fabrics; you'll always find what you're looking for!

Date of experience: February 15, 2022
District of Columbia
1 review
0 helpful votes
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Almost always perfect.
February 15, 2022

I do genuinely love almost all of my Eshakit purchases. I get regular compliments when I wear pieces from Eshakit; it definitely boosts my confidence when I know what I am wearing fits properly.

Date of experience: February 15, 2022
Canada
1 review
0 helpful votes
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Pretty comfortable dress
February 14, 2022

I've been buying the odd piece from eShakti for some time.
Always well made comfortable and POCKETS.

Date of experience: February 14, 2022
Illinois
1 review
0 helpful votes
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Love the quality
February 14, 2022

I'm already planning my next order. I am trying ro decide if I need to return a few items for adjustments. I'm fuller in the breast area. THANK YOU

Date of experience: February 14, 2022
New Hampshire
1 review
0 helpful votes
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Always satisfied
February 14, 2022

I have never had a less than satisfactory experience with eShakti.

Date of experience: February 14, 2022
Colorado
1 review
0 helpful votes
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Lovely blouse
February 14, 2022

Love the blouse and the company. I have shopped with this company for several years, and have never been disappointed.

Date of experience: February 14, 2022
Georgia
1 review
0 helpful votes
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Excellent variety of options
February 14, 2022

EShakti has a really nice variety of clothing options, and the website is very easy to use.

Date of experience: February 14, 2022
Washington
1 review
0 helpful votes
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Dress order
March 16, 2022
Updated review

I returned the dress as I was not completely satisfied with the material the garment is was made with.

Date of experience: February 14, 2022

I love that I can order a custom fit dress for a special...
January 17, 2022
Previous review

I love that I can order a custom fit dress for a special occasion.

Date of experience: January 17, 2022
Canada
1 review
0 helpful votes
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Custom clothing that makes you feel good and look hot. My favourite thing to order when I want to pick myself up a little.

Date of experience: February 14, 2022
Massachusetts
1 review
0 helpful votes
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Dress
February 14, 2022

Fabulous experience. My go to for anything formal/ cocktail

Date of experience: February 14, 2022
Michigan
1 review
0 helpful votes
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Dresses
February 13, 2022

The dresses were beautiful. Unfortunately they run smaller than my usual size

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Low Quality
March 15, 2022

The coat is much thinner than I expected and won't do for a winter coat riding the bus

Date of experience: February 13, 2022
Washington
1 review
0 helpful votes
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I love EShakti!
February 12, 2022

I have been ordering dresses from EShakti for many, many years. With custom sizing and pockets, every outfit is a revelation! If the fit is off, they will remake it, though the fit is rarely off! Beautiful styles, fun prints and POCKETS!

Date of experience: February 12, 2022
Maryland
1 review
0 helpful votes
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Customization is everything
February 12, 2022

As a short plus-size woman, I love that my height is taken into account during production. Most petite lines stop at a certain size, but eShakti delivers quality clothing, and customization is wonderful.

Date of experience: February 12, 2022
Oregon
1 review
0 helpful votes
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Ease of design.
February 12, 2022

Being able to specify my sizes is a wonderful bonus to ordering clothes. I think this is my 5th time ordering and the work is consistent.

Date of experience: February 12, 2022
Canada
1 review
0 helpful votes
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Beautiful
February 12, 2022

The shopping experience was a pleasure! Love the customization and the dress came quickly from order time. I loved how it looked, felt and fit! Perfect all around!

Date of experience: February 12, 2022
Utah
1 review
0 helpful votes
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THIS IS GREAT!
February 12, 2022

Easy to find what I was looking for. It came quickly and fit like a glove!

Date of experience: February 12, 2022
Ohio
1 review
0 helpful votes
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There was a problem with all three items
February 12, 2022
Updated review

The blouse is too big, the self waist skirt zipper is not meant for denim and does not work and the waist on the button front is about 2 inches too big.

Date of experience: February 12, 2022

I am very disappointed I have to pay a shipping charger
December 30, 2021
Previous review

I am very disappointed I have to pay a shipping charger

Date of experience: November 30, 2021

I have been shopping for dresses for over 6 months...
November 17, 2021
Previous review

I have been shopping for dresses for over 6 months and have not found one to fit and style that I need. Now I have. It is wonderful to find you!

Date of experience: November 17, 2021
California
1 review
0 helpful votes
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Great top
February 12, 2022

Great and easy to navigate the website. Using the search bar also helps find what you want easily.

Date of experience: February 12, 2022
Canada
1 review
0 helpful votes
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Amazing
February 12, 2022

Love everything about this company and their clothes

Date of experience: February 12, 2022