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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Awesome range of clothing items with great sizing, hidden pockets for dresses, and easy delivery
I love this dress. It was customized and was perfect
I loved being able to customize and the price was reasonable.
Love the dress, quality product and beautiful fabric
Amazing fashion. Perfect fit. I've ordered from other websites where the fabrics and construction were very disappointing. Not so here. You truly get what you paid for with eshakti.
I've been very happy with my orders eShakti. Everything fits right out of the box and I don't have to spend the time or money for alterations.
Love my new tops. Exactly what I was hoping they would be.
Simple custom ordering process, quick shipping and a great piece of clothing
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Love this have it in Navy, many compliments! I need one in every color and pattern and all seasons! So many people asked where I got this from! Perfect!
Lots of cool choices and features, but the filters aren't that good for narrowing things down since it only offers color and fabric and doesn't seem to work well
Lots of cool choices and features, but the filters aren't that good for narrowing things down since it only offers color and fabric
Easy to navigate site, with great options and delivery was quick. Love my dress and received compliments all day.
Very good. Only the flutter sleeve material is not what I thought it would be
Love the quality dresses eShakti always delivers. Always get lots of compliments
Easy to use website, so many options. Ended up slightly bigger so will take another try to measure accurately but really lovely.
I really liked shopping with eshakti and being able to choose products that would actually fit. I tried it out my first time, worried I might not like it... But honestly I think I will continue to use this service. Everything fits well and makes me feel good. Thanks!
Buying this ball gown wasn't easy… because you have so many choices! A fabulous product and wonderful customer service made it easy once you found the silhouette and then found the fabric you wanted. I'm not sure how, but maybe redesigning the website (no small task, i know… but just in case you were thinking in that direction…) so that it would be easier to pick a fabric for the silhouette you liked? THAT being said, everything else WAS wonderful and easy. Great and quick customer service made me call all my friends to recommend. Thank you.
Cute. Didn't realize the plants were pleated (not obvious in pictures and I don't recall reading it in the description). Fabric could be nicer quality, but overall pleased.
Mobile website is a bit difficult to use, had to switch to app/desktop because of continued problems trying to add things to cart. On desktop items disappeared out of cart and would not appear on search. Otherwise the products are excellent and the customer service excellent as well.
Mobile website is difficult to use, had to switch to app/desktop because of continued problems trying to add things to cart. On desktop items disappeared out of cart and would not appear on search
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.