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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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Overall experience was good. I will keep ordering but 3 tops were disappointing... not what i expected.
The dress is flattering, comfortable, and has pockets! I received my dress really quickly, and am very pleased with my purchase. The fabric is a stretch cotton, and is really comfortable.
Love everything about this. Perfect for cool evenings
Love this no hassle way of having beautiful affordable clothing that is tailored to fit. There is nothing like a custom tailored outfit.
The jumpsuit was very easy to customize and order. Overall, loved the process and would like to order some more custom-made pieces in the future. The only drawback is in the fit of the torso (see below).
I love eShakti! This is the second time I've needed a dress for an important wedding of a friend and found the PERFECT color and style I wanted on eShakti. The last one was PERFECT and I expect this to be the same. The choices and maneuvering on the website is easy. The search function doesn't always bring up all options available, but that's a simple glitch.
My dress arrived and had a couple issues - the flap edge on the neckline bunched up and the wrap was waaaaay too low, making the dress totally inappropriate to wear to a wedding without something under it and I didn't want to do that
EShakti customer service was amazing! They responded promptly to my e-mail about the fit/design issues and immediately let me know they were recutting my dress.
The remade dress arrived yesterday and is PERFECT! They sewed an edge on the neckline that keeps the flap in and somehow, the wrap is now exactly perfect!
Thanks for the customization, style change and fast delivery!
Good communication and quality of product. The fit was good
So many options, the website is easy to use to find exactly what you want. Wonderful weight to this dress, the fabric stretches so don't go up a size unless you want a more relaxed look. I requested custom sizing and the dress was a little loose for my preference but I still love it. Will definitely order more dresses.
Looking forward to getting more colors in this dress
I buy from eShakti when I want something a little different than the standard American store fare. I select the cut/style I know is flattering on me, and I customize if needed. All the work on the clothing is nicely done. And I love how they package the dresses - getting the box is a treat!
As soon as I saw this style shirt, I knew I had to have it. I ordered it that day and eshakti verified my order, verified when it was shipped, and verified when it was delivered. Best service ever.
I love the dress just need to order custom body not standard
I have been very pleased with the clothing and service with Eshakti.
I've never had a bad experience with eshakti. Lovely fit and high-end quality.
Really easy to customize what you want. I order all of my dresses from here. I shop here a few times a year. I've been wearing dresses from eShakti for about 4 years. These are some of my favorite dresses & jumpsuits.
Shopping and sizing is very easy to follow. Thank you!
Everything arrived in a timely fashion. High quality and beautifully made!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members