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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Illinois
1 review
0 helpful votes
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As a middle-aged woman who put on a bit of weight after childbirth, and who is valiantly fighting the battle of greying hair, I had begun to feel less than attractive. I would struggle with uncomfortable and ill-fitting clothing that felt binding and boxy. But then I found eshakti. I've bought dozens of your dresses, mostly the jersey/stretch cotton variety. And one of my coworkers told me that I was "beautiful." At first I thought they were just smoking some bad marijuana, but then I looked in the mirror. It was like the ugly, middle-aged duckling had turned into a swan overnight. Thank you, eshakti!

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Overall positive experience
March 2, 2022

The ordering process and willingness to tailor the dress was awesome! Just did not like the product and I do not feel the picture was very accurate.

Date of experience: March 2, 2022
Maine
1 review
0 helpful votes
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Customized
March 2, 2022

Like the fact that you have options for sleeve length, dress length and neck line.

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
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Too long
March 2, 2022

The dress was very well made but my height was not taken into consideration. It is a good foot too long so I will have to take it somewhere to see if it can be hemmed.

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
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Great dress!
March 2, 2022

Great! I love the dresses I've gotten from eShakti!

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Love them
March 2, 2022

Love the concept but sizing standards are falling.

Date of experience: March 2, 2022
Tennessee
2 reviews
0 helpful votes
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Customized for my body
March 2, 2022

I am so greatful that my niece told me about your site. I've never had clothing customized for my body. I want to look my best as the mother of the groom. Thank you for making it so easy. I am so excited about the dress I ordered. Thank you! I promise I will tell everyone I know about you!

Date of experience: March 2, 2022
Virginia
1 review
0 helpful votes
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EShakti dresses are always customized to my specifications and made with high quality fabrics. Most are even lined. Great prices too!

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Easy!
March 1, 2022
Updated review

Very easy to order at this site……………………………………………..

Date of experience: March 1, 2022

Great so far!
September 7, 2021
Previous review

Great so far!

Date of experience: September 7, 2021
Maryland
1 review
0 helpful votes
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Almost perfect
March 1, 2022

Loved everything In my shipments but one of the printed panels on one dress is off center and makes the garment look cheap.
Customizations were perfect. Order arrived surprisingly fast.

Date of experience: March 1, 2022
Illinois
2 reviews
0 helpful votes
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Wedding Outfit
March 1, 2022

The site was easy to navigate. There are may choices

Date of experience: March 1, 2022
Pennsylvania
1 review
0 helpful votes
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Vacation
March 1, 2022

Great experience. My one dress was beautiful with radiant colors, whereas the other was made with thick heavy material not suitable for vacation so I returned.

Date of experience: March 1, 2022
Canada
1 review
0 helpful votes
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I will be a return shopper
March 1, 2022

This was my first time buying from eShakti, it was a simple process and the item I ordered was as expected.

Date of experience: March 1, 2022
Colorado
1 review
0 helpful votes
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Love the options!
March 1, 2022

Great quality. Love the customization options! 10 outta 10 will purchase again!

Date of experience: March 1, 2022
New York
1 review
0 helpful votes
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I love this company
March 1, 2022

Custom made tops that are affordable. Lots of patterns to choose from.

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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Excellent shopping experience
February 28, 2022

Amazing shopping experience! I had to do a remake on the 1st dress, and the remake was a perfect fit! In a world where internet shopping can be hit or miss, great communication, fast shipping and a beautifully made dress were a nice surprise!

Date of experience: February 28, 2022
New York
2 reviews
0 helpful votes
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Fantastic, Fast, & great Fit
February 28, 2022

Generally easy to shop but searching and filtering is not very useful.

Date of experience: February 28, 2022
Washington
1 review
0 helpful votes
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Love
February 28, 2022

Easy to order and came quickly. Love being able to customize.

Date of experience: February 28, 2022
New Hampshire
3 reviews
0 helpful votes
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I'm really impressed by eSkakti overall. They have a good selection of styles and fabrics, and offer customization of sleeves, hems, and necklines. I ordered a dress that I customized, and was amazed at how quickly it arrived. The fit was slightly large in places, so they remade the dress based on my answers to their detailed questions about the fit. The second dress arrived within a reasonable amount of time, and it fit very well this time. Thank you eSkakti.

Date of experience: February 28, 2022
Colorado
1 review
0 helpful votes
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Perfect experience! I love the dress that I ordered, it fits beautifully.

Date of experience: February 28, 2022