On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Free Label
Isabella Eve
Mountain Khaki
Arula
BlackMilk
Howler Brothers
J.Jill
L.L. Bean
Seraphine
Marcella NYC
I Love Ugly
Athleta
Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I requested a length in this color and style that wasn't available on the site and they accommodated my request! It's perfect!
I'm a glad we finally have a online site where we can fully customise our dresses pants and tops. The fabric totally suits Indian climate. The designs are various and very lovey. Smart sassy lovely.
The pieces of clothing are always very well made and accurately described. The purchasing process is easy and the time to delivery is reasonable.
I have been purchasing dresses from eShakti for years and I can honestly say that I have NEVER worn a dress and not be asked where I found it. I have told dozens of people from all over the country about eShakti. I love "tweaking" the dresses to be my own personal style. I love that I can find feminine dresses, not just short, fitted dresses like in stores. The quality and service is fabulous! I HIGHLY recommend EShakti to everyone!
The site was way to navigate, communication was wonderful with a very quick response to noted left in the order and the product was beautiful.
The dress is very pretty, just doesn't fit me correctly. I filled out the online form to get a different size made and am waiting to hear back.
I have always loved the clothes from eShakti, I have several items I bought several years ago that I still wear and they have really held up!
The sizing varies wildly. If you have time to send your order back and wait for a replacement, go for it. I don't recommend ordering if you don't have that flexibility, though.
So nice to get clothes that fit well, and to know the names of the people who made them!
Customer reviews (particularly on Reddit) seemed good for larger bodied people like myself!
Great dress, good fit, super fast shipping. They always do a great job.
I'm just waiting for confirmation of one more dress return:
Trapeze hem cotton knit shift dress
Love the customization of the dress. Being concerned of my problem areas and in between sizes, I decided to get a custom fit.
There has only been 1 item that I wasnt completely satisfied with, and that had to do with my alteration options. Otherwise I'm always asked where I get my items and I proudly tell them and send a link.
It was first time to shop at this website. It was easier to pick out the dress except for the size cause I don't usually buy a dress.
Easy to use website. I am looking forward to my dress arriving.
EShakti dresses last for years. Quality material and well constructed clothes.
I am glad that I found eShakti. Now I can find beautiful dresses and get them in my size and as per my height. This idea is an amazing and the website is very easy to order on.
The service was excellent as well as delivery time. The dress ended up fitting differently than I hoped, but was beautifully made nonetheless.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members