business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow mallika Z.
Unfollow mallika Z.
Share Review
Report Review

Great dress good fitting
March 11, 2022

It was a good looking dress I ordered for my daughter. For her well. Thank you.

Date of experience: March 11, 2022
Utah
2 reviews
0 helpful votes
Follow Brandilyn B.
Unfollow Brandilyn B.
Share Review
Report Review

I loved it
March 11, 2022

Easy, clear measuring instructions. I hope it fits. Incredibly comfortable, fits amazingly well. I was afraid it wouldn't because of how large I needed it to be. But I am so happy with it. Great craftsmanship and amazing material.

Date of experience: March 11, 2022
Tennessee
1 review
0 helpful votes
Follow LaKesha O.
Unfollow LaKesha O.
Share Review
Report Review

I am very dissatisfied with the purchase. There was a streak of blue ink near one of the buttons and I do not like the fit. I unable to reach anyone via phone, no matter what time of day I call c/s is closed. The return process is complex and I have not been able to complete the return transaction. The only thing that was easy about my experience was choosing my preferences and paying for the invoice.

Date of experience: March 11, 2022
Ohio
1 review
0 helpful votes
Follow Ronald F.
Unfollow Ronald F.
Share Review
Report Review

EShakti provides a painless custom clothing experience. Having an array of choices is essential for a modest dresser. I can lengthen a hem or shorten a sleeve with a click. It is exactly the way I've always wanted to shop.

Date of experience: March 10, 2022
India
1 review
0 helpful votes
Follow Medha C.
Unfollow Medha C.
Share Review
Report Review

Customizing dresses is a good touch! Turned out great. Will order again. Price point is a bit high... but its fine if you see the quality and made to fit features.

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
Follow Amara L.
Unfollow Amara L.
Share Review
Report Review

Awesome!
March 10, 2022

Love the stuff you guys make. I always look amazing at work and get so many compliments

Date of experience: March 10, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Nora Y.
Unfollow Nora Y.
Share Review
Report Review

This sort of site where you can customize a dress is just what I have been looking for. Love love love. Will be back

Date of experience: March 10, 2022
Massachusetts
1 review
0 helpful votes
Follow Kimberley A.
Unfollow Kimberley A.
Share Review
Report Review

Use your measurements
March 10, 2022

Dress arrived very early, unfortunately I purchased a standard size dress which did not fit at all being overweight and chest heavy. Customer service was great, I measured myself provided them with my measurements and had a new dress that fit beautifully in 2 weeks.

Date of experience: March 10, 2022
India
1 review
0 helpful votes
Follow Reeta S.
Unfollow Reeta S.
Share Review
Report Review

..
March 10, 2022

Good fitting, good material, the customization feature ensures all body types are catered to. Overall a good experience.

Date of experience: March 10, 2022
New Jersey
1 review
0 helpful votes
Follow Amy F.
Unfollow Amy F.
Share Review
Report Review

Top quality
March 10, 2022

This shirt is well made, excellent fit, fantastic customer service, great value for the money, will definitely purchase again and share the company with family and friends.

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
Follow Eileen K.
Unfollow Eileen K.
Share Review
Report Review

Star print empire dress
March 10, 2022

Navigating the website is so easy and I love that all of the items are fully customizable for size and fit. I'm currently pregnant and was about to provide custom measurements to account for the bump!

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
Follow Sana O.
Unfollow Sana O.
Share Review
Report Review

Great delivery time
March 9, 2022

Fabric is soft and the clothes that I ordered arrived sooner than expected!

Date of experience: March 9, 2022
India
1 review
0 helpful votes
Follow Mallige N.
Unfollow Mallige N.
Share Review
Report Review

.
March 9, 2022

Good experience. Beautifully customized dress. Loved it

Date of experience: March 9, 2022
Georgia
1 review
0 helpful votes
Follow Brandy Q.
Unfollow Brandy Q.
Share Review
Report Review

Will never spend money on ready to wear again!
March 9, 2022
Updated review

Love you guys! The quality and craftsmanship is simply impressive!

Date of experience: March 9, 2022

Best dresses and customer service!
November 13, 2021
Previous review

LOVE ALL THE CLOTHES I GET HERE! I have quit buying clothes anywhere else. Every piece I get from here fits like a glove and is so well made. The customer service is amazing! You will get so many compliments it's crazy!

Date of experience: November 13, 2021
Massachusetts
1 review
0 helpful votes
Follow Paula I.
Unfollow Paula I.
Share Review
Report Review

Easy and love that it's customized
Really excited to see the final product

Date of experience: March 9, 2022
Kansas
1 review
0 helpful votes
Follow Tia S.
Unfollow Tia S.
Share Review
Report Review

Great experience
March 8, 2022

Dress arrived very fast and it fit perfect. I am so impressed. Will be ordering again.

Date of experience: March 8, 2022
Georgia
1 review
0 helpful votes
Follow Katherine G.
Unfollow Katherine G.
Share Review
Report Review

5 stars
March 8, 2022

Quick, easy, and the size range is fantastic! I always ship here for work clothes.

Date of experience: March 8, 2022
Illinois
1 review
0 helpful votes
Follow Katie S.
Unfollow Katie S.
Share Review
Report Review

So good I didn't need them
March 8, 2022

I never had to reach out - everything was great from the start!

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
Follow Kami H.
Unfollow Kami H.
Share Review
Report Review

Masterpiece
March 8, 2022

It was Nice and easy. I did have to have it altered because I measured incorrectly. I got so many compliments. I will be buying again from this site.

Date of experience: March 8, 2022
California
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

Good Concept
March 8, 2022

It's good concept, reasonably priced but not easy for a first time buyer

Date of experience: March 8, 2022