business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Stacey G.
Unfollow Stacey G.
Share Review
Report Review

Love my dress everything went well!. Perfect for the wedding I'm attending

Date of experience: March 14, 2022
California
2 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Tops galore
March 14, 2022
Updated review

The customization is so easy to use and helps personalize your preferences. Where else can you go and get fitted without spending a ton of money?

Date of experience: March 14, 2022

So much fun to design and customize your own, Best...
March 14, 2022
Previous review

So much fun to design and customize your own, Best online shopping experience.

Date of experience: March 14, 2022

Love the customization feature
March 4, 2022
Previous review

Love the customization feature.

Date of experience: March 4, 2022
Canada
1 review
0 helpful votes
Follow Christine E.
Unfollow Christine E.
Share Review
Report Review

Love this site
March 14, 2022

The custom measurements is well worth the fee. Things fit across busts and hips without having to thug every 2 seconds.

Date of experience: March 14, 2022
Canada
1 review
0 helpful votes
Follow Sana F.
Unfollow Sana F.
Share Review
Report Review

Excellent
March 14, 2022

Very positive experience very good quality product.

Date of experience: March 14, 2022
District of Columbia
1 review
0 helpful votes
Follow Jennifer Z.
Unfollow Jennifer Z.
Share Review
Report Review

Enjoy This Site
March 14, 2022

I really enjoy shopping on eShakti! So many products and colors to choose from. I've purchased many dressed from them and a few tops, one of my favorite sites when I'm shopping for new things for myself.

Date of experience: March 14, 2022
India
1 review
0 helpful votes
Follow Anshu X.
Unfollow Anshu X.
Share Review
Report Review

Professional and cordial
March 14, 2022

Very co-operative customer support; always responsive

Date of experience: March 14, 2022
Kentucky
1 review
0 helpful votes
Follow Sherrie Z.
Unfollow Sherrie Z.
Share Review
Report Review

So well made and fits perfectly
March 14, 2022

I love this dress! I ordered it to attend my niece's wedding later this spring. I can't give enough praise not only about the quality of the dresses I ordered; I ordered 3, but the customer service is prompt and courteous. I have shown off my dresses and my daughters and girlfriends are amazed at the quality, attractiveness, and amazing prices. EShakti also sent me a dozen coupons to give to anyone where they get $50 off of their first order. This company has it going on! I hope their employees are happy and treated as well as their customers!

Date of experience: March 14, 2022
Florida
1 review
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Share Review
Report Review

Not impressed
April 13, 2022

Again, dress was really disappointing and a waste of money.

Date of experience: March 14, 2022
Massachusetts
1 review
0 helpful votes
Follow Alice J.
Unfollow Alice J.
Share Review
Report Review

NIce dresses
March 13, 2022

Dresses were pretty nice quality. Shipped faster than expected considering where they were coming from.

Date of experience: March 13, 2022
Tennessee
2 reviews
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Great customer service!
March 13, 2022

Easy website to navigate. If questions arise, an answer is a phone call away.

Date of experience: March 13, 2022
North Carolina
1 review
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

Overall experience was good. I won't be buying any more unnatural fiber items, however.

Date of experience: March 13, 2022
Indiana
1 review
0 helpful votes
Follow Margaret E.
Unfollow Margaret E.
Share Review
Report Review

Very happy
March 13, 2022

So far so good! This is my first purchase with you so I will be anxious to see the quality of the dress when it arrives.

Date of experience: March 13, 2022
California
2 reviews
0 helpful votes
Follow Heidi I.
Unfollow Heidi I.
Share Review
Report Review

Love customization
March 12, 2022

Easy to customize to my needs. Love all three dresses purchased.

Date of experience: March 12, 2022
New York
1 review
0 helpful votes
Follow Michelle Z.
Unfollow Michelle Z.
Share Review
Report Review

Great purchase!
March 12, 2022

It was so easy to purchase the item I wanted with my measurements saved into my account. I just love it! It ensures thr perfect fit, every time.

Date of experience: March 12, 2022
Texas
1 review
0 helpful votes
Follow Laurie N.
Unfollow Laurie N.
Share Review
Report Review

Easy to create different options, very user friendly

Date of experience: March 12, 2022
Illinois
1 review
0 helpful votes
Follow DawneM C.
Unfollow DawneM C.
Share Review
Report Review

Love it
March 11, 2022

I love eshakti but your feedback site really shouldn't force people to leave reviews they don't want to leave. I can't tell you about my garments without having to put it a certain number of characters in this box and I find that annoying. Isn't my feedback a favor to you?

Date of experience: March 11, 2022
Illinois
1 review
0 helpful votes
Follow Robin G.
Unfollow Robin G.
Share Review
Report Review

Floral print jumpsuit
March 11, 2022

I like the item but returned it because it was way to heavy for a June wedding it Arizona

Date of experience: March 11, 2022
Canada
1 review
0 helpful votes
Follow JoyceH K.
Unfollow JoyceH K.
Share Review
Report Review

Great source for plus sizes
March 11, 2022
Updated review

Clothes are well made and very accurate fit. Nice variety of styles.

Date of experience: March 11, 2022

Clothes are well made and very accurate fit
February 17, 2022
Previous review

Clothes are well made and very accurate fit.

Date of experience: February 17, 2022
South Carolina
1 review
0 helpful votes
Follow Crystal Z.
Unfollow Crystal Z.
Share Review
Report Review

Perfect
March 11, 2022
Updated review

Always a great fit and comfortable. Amazing for many occasions

Date of experience: March 11, 2022

Quick and easy with great selections
November 30, 2021
Previous review

Quick and easy with great selections

Date of experience: November 30, 2021

Excellent Fit
October 25, 2021
Previous review

Easy to use ordering and access to fashions that fit well.

Date of experience: October 25, 2021
New Hampshire
1 review
0 helpful votes
Follow Mariana G.
Unfollow Mariana G.
Share Review
Report Review

User friendly website
March 11, 2022

The website is super friendly, the dress that I purchased came in exactly as I had customized it, excellent job!

Date of experience: March 11, 2022