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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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South Dakota
1 review
0 helpful votes
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I Love This Dress!
March 16, 2022

This was my first order from eShakti and they did not disappoint! The website was easy to use; the dress was delivered a little bit ahead of schedule; the packaging was very nice; the size is spot on; and the quality and attention to detail is amazing!

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Every time I order, I receive high quality clothing that fits well. The one time something didn't work out, returning it was a breeze. I love the customization options and the ability to have dresses with pockets.

Date of experience: March 16, 2022
Canada
1 review
0 helpful votes
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See above
March 16, 2022

See above for review. I don't need to write it again.

Date of experience: March 16, 2022
Alaska
1 review
0 helpful votes
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Wonderful site
March 16, 2022

I've never had a dress fit so well in my life. I entered in my measurements (the guide makes it super easy to do this by yourself, although you will probably need somebody to help you with a few measurements), placed my order, and got my new favourite dress! I

Date of experience: March 16, 2022
Illinois
1 review
0 helpful votes
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Such a gorgeous dress!
March 16, 2022

It fits so well and I couldn't be happier with the workmanship and quality. I am definitely going to be referring eShakti in future. There is something to be said in how great eShakti is right now, they are selling quality, affordable, beautiful clothing that is not fast-fashion and is very elegant and stylish.

Date of experience: March 16, 2022
Canada
1 review
0 helpful votes
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Beautiful dress!
March 16, 2022

It fits wonderfully and the quality is fantastic! I used my specific measurements - totally worth the upgraded charge.

Date of experience: March 16, 2022
West Virginia
1 review
0 helpful votes
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Review
March 16, 2022

Excellent... love that as a full figured woman I can customize my outfit

Date of experience: March 16, 2022
Pennsylvania
1 review
0 helpful votes
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Perfect fit and unique outfits
March 16, 2022

I loved the first one I ordered, so I'm getting a second.

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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The first dress wasn't the best fit, but I sent it back for a redo and it came to me absolutely perfect! I received my first dress in a week and after I requested the redo, a week after that. The quality is so incredible and I can't wait to wear this to an upcoming wedding!

I used all the features: Custom Sizing, Custom Fabric, and a Remake. It was all quick and seamless (no pun intended) Thanks, E-Shakti for making a stressful event a little easier. It's hard to get this kind of customization in plus size dresses, but you guys do it!

Date of experience: March 16, 2022
Canada
1 review
0 helpful votes
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Cute dress
March 16, 2022

Very easy to look and make the dresses to your liking

Date of experience: March 16, 2022
Oklahoma
2 reviews
0 helpful votes
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Love the concept
March 16, 2022

Despite the issues, I've had with irregular sizing at times. I really like Eshakti and will continue ordering from them. There really isn't another company who offers the range of customization's they do!

Date of experience: March 16, 2022
California
1 review
0 helpful votes
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Impressed
March 16, 2022

My dress arrived quickly and was exactly what I ordered. I appreciated the frequent communication letting me know the dress was on the way.

Date of experience: March 16, 2022
India
1 review
0 helpful votes
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Unsatisfactory
March 16, 2022

The experience of shopping was good but the product was way below the expectation. The colour was different... the sleeves for both the hands are if different size... very disappointing

Date of experience: March 16, 2022
Washington
1 review
0 helpful votes
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No thank you
March 15, 2022

No thank you. I don't want to write a review at this time.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Great Product and Service
March 15, 2022

This was my first time using eShakti, but it definitely won't be my last!

Date of experience: March 15, 2022
Ohio
1 review
0 helpful votes
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Great custom sizing
March 15, 2022

The custom sizing gives me so many more options than I would have had otherwise.

Date of experience: March 15, 2022
Illinois
1 review
0 helpful votes
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Great customer service
March 15, 2022

They answered my questions, remade one of my dresses, and delivered it before my deadline!

Date of experience: March 15, 2022
South Carolina
1 review
0 helpful votes
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Very Happy!
March 15, 2022
Updated review

Beautiful! Happy! Good quality! Love it! The quality of the tunic is awesome money well invested!

Date of experience: March 15, 2022

Beautiful!
February 20, 2022
Previous review

Beautiful! Happy! Good quality! Love it!

Date of experience: February 20, 2022
Illinois
1 review
0 helpful votes
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EPerfect!
March 15, 2022

Why buy from a department store and pay higher prices for something that doesn't fit? Here it fits, arrives faster and you have a dress that no one else will have!

Date of experience: March 15, 2022
Pennsylvania
1 review
0 helpful votes
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Wedding Guest Dresses
March 15, 2022

Pleased with the ease of ordering, timely delivery and the fit of the dresses. Some of the dresses material were to bulky and others felt cheaply made (kept one and sent the other 3 back); however, great dresses for the price. Would (and did) order more!

Date of experience: March 15, 2022