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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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California
1 review
0 helpful votes
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Dresses
March 21, 2022

The experience was great. Very easy to understand the process. Great quality products

Date of experience: March 21, 2022
Indiana
1 review
0 helpful votes
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Form and Function for a Song
March 21, 2022

Every dress I've ordered here is a dream. This one fits perfectly and I was able to redesign the sleeves and length to my specific taste, which I appreciate. It's looks bespoke because it really is made for me. The price is unbelievable, particularly considering the quality and option for custom fit. It arrived quickly and it's perfect. I cannot say enough good about eShakti

Date of experience: March 21, 2022
GB
1 review
0 helpful votes
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Perfect
March 21, 2022

Very high quality fabric and fits perfectly. I highly recommend this company.

Date of experience: March 21, 2022
Colorado
1 review
0 helpful votes
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Great way to enjoy shopping
March 20, 2022

I had several dresses I loved for a wedding that is happening in April. I was able to order them and try them on in the comfort of my own home.

Date of experience: March 20, 2022
New York
2 reviews
0 helpful votes
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Amazing!
March 20, 2022

I took a look at the website after seeing an ad on Instagram. The process was so simple, and the turnaround time was quicker than I'd anticipated. I love it!

Date of experience: March 20, 2022
Canada
1 review
0 helpful votes
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Excellent purchase
March 20, 2022

I have shopped before and clothing is made of very high quality fabric and fits perfectly.

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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Happy customer
March 20, 2022

I've had a good experience with this company. This is my second time ordering with this company. I ordered two custom dresses and they both came out perfect!

Date of experience: March 20, 2022
Canada
1 review
0 helpful votes
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Happy to b be back
March 20, 2022

Once I recovered my password, it was a breeze! Very satisfied

Date of experience: March 20, 2022
New York
1 review
0 helpful votes
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Beautiful dress
March 20, 2022

I love the price and this is my first purchase for a very special occassion!
Hopefully all will go well.

Date of experience: March 20, 2022
Texas
1 review
0 helpful votes
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Custom dress
March 20, 2022
Updated review

I like the new fabric customization feature you have added

Date of experience: March 20, 2022

Well designed website, with options to sort by color...
January 22, 2022
Previous review

Well designed website, with options to sort by color and material

Date of experience: January 22, 2022
India
1 review
0 helpful votes
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Good product
March 20, 2022

I am really happy with the product.the fitting of the product is absolutely right. I felt they should work on the delivery time.

Date of experience: March 20, 2022
Canada
1 review
0 helpful votes
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Awesome service start to finish
March 20, 2022

Quality as expected - this is my 5th dress :) I love them!

Date of experience: March 20, 2022
India
1 review
0 helpful votes
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Awesome
March 20, 2022

Not really a feedback person... But i really loved the dress. Perfect fitting and look... Just awesomeeee...

Date of experience: March 20, 2022
GB
1 review
0 helpful votes
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Very good
March 20, 2022

Excellent service, came boxed, wrapped in tissue, fits perfectly, will be buying many times more, I'm sure

Date of experience: March 20, 2022
India
1 review
0 helpful votes
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Good concept
March 20, 2022

Good good good good good good good good good good good good good good good good good good

Date of experience: March 20, 2022
Arizona
1 review
0 helpful votes
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Eastern Star
March 19, 2022

All seems to be fine. No problems with the fit and length.

Date of experience: March 19, 2022
North Carolina
2 reviews
0 helpful votes
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Consistent style & quality
March 19, 2022
Updated review

Love the selection I have ordered several items now and the quality, price and style are all great!

Date of experience: March 19, 2022

Love the quality and styles!
January 31, 2022
Previous review

Love the quality and styles!

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Hum, ok
April 18, 2022

Not impressed. I will try it out and see if my thoughts change.

Date of experience: March 19, 2022
Canada
2 reviews
0 helpful votes
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So excited!
March 19, 2022

Just placed my first order, and I'm excited to have custom-fit jeans. The measuring process was very easy. Thank you!

Date of experience: March 19, 2022
Massachusetts
1 review
0 helpful votes
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Fun designing my new dress
March 19, 2022

Once I understood that I could alter the dress I liked (change the sleeves, pick the material), it was fun designing it.

Date of experience: March 19, 2022