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From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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I have been working with your customer service regarding returning the dress.
Easy. This is my first order, it's a test to see how the product comes to me.
I love the connection to the textile beauties of India and beind able to find styles that use them with respect.
Happy, happy. Every piece of clothing I have received has been perfect.
Third piece I have purchased and am sure I will be as happy with this one as I am with previous garments
Absolutely love this company. My first dress was perfect and now I have another to look forward to. Thank you
Everything was great, I was very pleased with the quality of the products.
Love the unique styles you offer. Also love that you cater to a curvy woman.
The dress is lovely, it arrived quickly, and it was made exactly as I had ordered.
Third time I have ordered love your custom designs.
Loved the quality of workmanship, and ability to customize! Easy to navigate website is nice, too...
I liked the choice of neck and sleeve styles, very good description of product given. If it arrives as advertised in a timely fashion, I will be very pleased!
This is my second order from e-shakti and I have been impressed with their styles, quality and delivery times. Will definitely order again!
So far, so good. The true rating will come if I have to return these dresses for a different size or custom fit.
It's always been a great experience. I usually have a hard time finding a longer length dress and one that fits for me. Love all your work. Along with it has pockets!
I love that I can customize the the sleeves, neckline, and length. I am taller than average and the fit is fantastic!
So far so good. Hope the item is as nice as it appears! Thank you:)
Very nice, thanks
I used a tape measure to plug my measurements into the size chart and received dresses that fit perfectly. The first order I received took several weeks to come in but the second one arrived very quickly.
The dress was beautiful-but-big. My fault. New time I will talk to someone on phone. I find some things like choosing material and style sort of confusing. It is worth to bother. I think the dresses are beautiful and worth the trouble. I will order another one and learn from my experience.--Talk to someone,.-
I love my purchase! I will be back very soon to purchase again! Now looking for a formal dress!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members