business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Tatiana T.
Unfollow Tatiana T.
Share Review
Report Review

Love it!
March 31, 2022

Amazing options and so many styles to choose from.

Date of experience: March 31, 2022
Florida
1 review
0 helpful votes
Follow Heidi L.
Unfollow Heidi L.
Share Review
Report Review

Great first time
March 31, 2022

Smooth and easy. Love the quality of both dresses.

Date of experience: March 31, 2022
North Carolina
1 review
0 helpful votes
Follow Lorraine Q.
Unfollow Lorraine Q.
Share Review
Report Review

Style
March 30, 2022

Very satisfied with my ability to choose the style of the dress.

Date of experience: March 30, 2022
New Hampshire
1 review
0 helpful votes
Follow Deborah X.
Unfollow Deborah X.
Share Review
Report Review

I love my new dress
March 30, 2022
Updated review

Very fun to shop here especially with all the choices and customization.

Date of experience: March 30, 2022

I love the beautiful varieties of dresses, it's so...
March 8, 2022
Previous review

I love the beautiful varieties of dresses, it's so easy to find something that I love.

Date of experience: March 8, 2022

I love my new dress
February 11, 2022
Previous review

It was fun and I love that I could customize. I will definitely shop again.

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

Dress for Wedding
March 30, 2022

I customized a dress for myself and totally love it. So easy to do this and everything was great including shipping and delivery

Date of experience: March 30, 2022
New Jersey
1 review
0 helpful votes
Follow Janelle X.
Unfollow Janelle X.
Share Review
Report Review

Beautiful style for any occasion
March 30, 2022

Effortless and so easy to choose what you want and also to customize.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

Great experience shopping
March 30, 2022

Very easy and fun. Love the customization, the dress was exactly as I wanted.

Date of experience: March 30, 2022
New York
1 review
0 helpful votes
Follow Qadirah J.
Unfollow Qadirah J.
Share Review
Report Review

Love this website
March 30, 2022

As a 4'9 adult who lives dresses, this shop is godsent. Everytime I like a dress it's too long and hangs weird on my body but with this I can get a cute dress and it fits me perfectly.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
Follow GINA I.
Unfollow GINA I.
Share Review
Report Review

Beautiful!
March 30, 2022

My package was delivered to someone several miles away. I was lucky enough that she knew me and was able to get it to me. I think it was a FedEx issue because they left several packages that didn't belon to her.

Date of experience: March 30, 2022
Virginia
1 review
0 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Share Review
Report Review

Great!
March 30, 2022

It's awesome to be able to customize and outfit! Ordering was clear and easy. Delivery was fast and quality exceptional!

Date of experience: March 30, 2022
Utah
1 review
0 helpful votes
Follow Cassidy K.
Unfollow Cassidy K.
Share Review
Report Review

Pretty Good
March 30, 2022

I really appreciate the extended sizing and customization options. I bought some items for family pictures and am impressed with the quality of the fabric and embroidery. Items arrived in time for me to leave on my trip, which was nice, but it did cut a little close after some delays.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
Follow Raquel T.
Unfollow Raquel T.
Share Review
Report Review

I was not able to complete my purchase on the app and had to sign in to the website on my laptop. I love all the style and customization options.

Date of experience: March 30, 2022
New York
1 review
0 helpful votes
Follow Danielle T.
Unfollow Danielle T.
Share Review
Report Review

Gorgeous!
March 30, 2022

Perfect. Exactly what I was expecting knowing the quality of eShakti clothing.

Date of experience: March 30, 2022
India
1 review
0 helpful votes
Follow Neha U.
Unfollow Neha U.
Share Review
Report Review

Extremely happy
March 30, 2022

My experience with eShakti has been great. This was my first order and I am completely in love with the dress, fabric quality, and fitting.

Date of experience: March 30, 2022
New Jersey
1 review
0 helpful votes
Follow Kameo P.
Unfollow Kameo P.
Share Review
Report Review

Love it!
March 29, 2022

I love shopping at eshakti. So much so I have an account for myself and an account for my daughter so that our measurements remain easily stored!

Date of experience: March 29, 2022
California
1 review
0 helpful votes
Follow Anna W.
Unfollow Anna W.
Share Review
Report Review

1st time eshakti shoper
March 29, 2022

I got what I asked for. I need to customize the fit a little more next time.

Date of experience: March 29, 2022
Maryland
1 review
0 helpful votes
Follow Arianne X.
Unfollow Arianne X.
Share Review
Report Review

So beautiful and soft!
March 29, 2022

Absolutely perfect! I always need my dresses altered due to my height, and I prefer longer sleeves - impossible to find until now!

Date of experience: March 29, 2022
New Jersey
1 review
1 helpful vote
Follow Mithuna H.
Unfollow Mithuna H.
Share Review
Report Review

The obi belt was fine. The skirt was... oof. I did custom sizing, and the skirt was way too big for me, as well as way too long. I asked for above the knee, and that was *not* what I received. Also, the material is incredibly thin, and the skirt came quite wrinkled; without steaming, it would be unwearable, given that the skirt is pleated to begin with. This reminded me of tailoring jobs in India gone wrong, when I would visit Chennai to see my family when I was growing up. I do not recommend. I do not want to have to figure out the hassle of trying to return this back to India, so I'll getting this skirt lined and taken in--by a lot--in the US.

Date of experience: March 29, 2022
California
1 review
0 helpful votes
Follow Tremaine K.
Unfollow Tremaine K.
Share Review
Report Review

10 Stars!
March 29, 2022

I absolutely love shopping at Eshakti.com. The clothing quality is great, they have great pattern options, and the fit! If fantastic! I keep coming back and they haven't disappointed me!

Date of experience: March 29, 2022
Colorado
1 review
0 helpful votes
Follow Christine F.
Unfollow Christine F.
Share Review
Report Review

I didn't like the sleeves on my first dress so they made a remake and got it to me quickly. I love the second dress, it fits well.

Date of experience: March 29, 2022