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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Georgia
1 review
0 helpful votes
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First time shopper
April 4, 2022

Been wanting to try eShakti for a while and finally did. LOVE it! The quality is so nice, you can see that each piece is made by hand and not mass produced. Will def buy again!

Date of experience: April 4, 2022
New York
1 review
0 helpful votes
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Overall good product
April 4, 2022

I just wish the fabric was higher end, other than that, I am very happy with these dresses

Date of experience: April 4, 2022
GB
1 review
0 helpful votes
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Love e-shakti
April 4, 2022
Updated review

Always good - I order quite a bit & have been amazed at the quality of the items

Date of experience: April 4, 2022

Lovely dress
December 13, 2021
Previous review

Always great! This is the 3rd dress I've bought and they are always perfect size and fit.

Date of experience: December 13, 2021
Ohio
1 review
1 helpful vote
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Please, please add a way to indicate that we need length added above the waist! I love your dresses and really want to buy some but not if the waistline is going to land at my ribcage!

Date of experience: April 4, 2022
Canada
1 review
0 helpful votes
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Good Quality at a Great Price
April 4, 2022

My overall experience was very good. I really liked the ability to customize the look of the dress I selected to suit my particular needs and preferences. I was concerned about the quality of the fabric for the price but it is great - a really substantial jersey - and the dress was very well made. The only issue I have is that the dress seems longer than was ordered and I don't have time to send it for a refit. However, the timing is on me: I should have made my order sooner. I'm retired and don't wear dresses except for special occasions but I would certainly consider purchasing another dress from eShakti should the need arise.

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Unfortunate
April 4, 2022

Unfortunately I will not be wearing this dress. Perhaps it is due to the options I chose but it is most unflattering on me. The print is as pictured, bright and fun. I was so looking forward to receiving this, my first eShakti purchase. The customizing is a great option but, it did not work out well for me.

Date of experience: April 4, 2022
Indiana
2 reviews
0 helpful votes
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Beautiful dress
April 3, 2022

The fit of the dress is spot on. I ordered a size 10 without custom tailoring, and it fits perfectly

Date of experience: April 3, 2022
Colorado
1 review
0 helpful votes
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Best dresses
April 3, 2022

So many options, it's like having your own personal tailor! They always fit perfectly.

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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My go-to for dresses
April 3, 2022

If I'm in need of a dress, I check eShakti first. They have so many styles to choose from and I love that you can customize them as well!

Date of experience: April 3, 2022
New York
1 review
0 helpful votes
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Nice site
April 3, 2022

Mostly easy to use, but you have to look twice, carefully, to make sure you have everything right.

Date of experience: April 3, 2022
Georgia
1 review
0 helpful votes
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Pleased
April 3, 2022

Easy shopping. Good color. Amazing fit. Remarkable embroidery. Pleased customer

Date of experience: April 3, 2022
Connecticut
1 review
0 helpful votes
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Weird Girl
April 3, 2022

I just love how this site allows one to custom-fit their clothes. As a short woman with a long body, it is hard to find dresses that look right!

Date of experience: April 3, 2022
Maryland
1 review
0 helpful votes
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Great product
April 3, 2022

The process to purchase was easy. I really liked the variety of designs offered on the website. While nervous to order because it was not customized, the dress fit perfectly. Really looking forward to wearing it!

Date of experience: April 3, 2022
Indiana
1 review
0 helpful votes
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I will be purchasing more!
April 3, 2022

I am a petite tall woman that is very hard to fit. Tall clothes are often too big, and average sizes come up short on so many levels. This experience has provided me with an affordable way to get well tailored and stylish clothing that is affordable and comparable to other specialty stores.

Date of experience: April 3, 2022
Montana
1 review
0 helpful votes
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Love it!
April 3, 2022

Great material, nice fit. Love the pockets! Happy with my order

Date of experience: April 3, 2022
Canada
1 review
0 helpful votes
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Beautiful. Well made
April 3, 2022

Quick shipping. Nice material. Nice length. Lovely fit.

Date of experience: April 3, 2022
Florida
2 reviews
0 helpful votes
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Easy
April 3, 2022

I stumbled across this site via Facebook and so glad I did! The options are amazing and the ability to make changes is something I never knew could be done. I will be ordering more!

Date of experience: April 3, 2022
Georgia
1 review
0 helpful votes
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Love this dress!
April 3, 2022

The custom made dress was so easy to order and fit beautifully. The workmanship is amazing and very high quality. I will definitely be ordering from this company again.

Date of experience: April 3, 2022
Germany
1 review
0 helpful votes
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Great shopping experience!
April 2, 2022

Your product configurator is the best I've ever seen. Absolutely great!

Date of experience: April 2, 2022
BQ
1 review
0 helpful votes
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I love eShakti
April 2, 2022

Basically, everything in my closet at this point is something from eShakti. I cannot recommend this company highly enough.

Date of experience: April 2, 2022