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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Super helpful and attentive all the way thru. Special thanks to all the hard workers that produced and delivered a new dress for a wedding that I'm attending for childhood friends.
I am happy with the quality and price of the top. The actual length was quite a bit longer than the picture.
I am very pleased with my purchase and the customer service experience. My dress got a little delay due to high volume of orders, but I was always kept updated what was going on and what is going to happen. I felt like I was always took inconsideration in the process of making and delivering the dress.
Very pleased with the quality of the products, the website, and shipping. Easy and looks great!
The dress I ordered to fit was perfect except for being too long. I ordered a remake right away but three weeks later nothing on the site shows that and when I email them, every time they say it will be shipped in the next two days and then it isn't.
I have selected some dresses from the Overstock section and when I had to pay the dresses weren't in my cart anymore. I can still see the dresses in the Overstock offers, but impossible to select again. Quite disappointed, I have placed an order without these offers. The order was delivered with several days of delay, without a good communication about the expected delivery date. Once the dresses arrived I was super excited: the quality, the style, the material... amazing! But unfortunately all the dresses fit way too loose. I have decided to keep one (a wrap floral dress, that can be adjusted around my body so it's still flattering), to return 2 of them and ask for free remake for the remaining 2. But the long delivery time really made me wonder if I would repeat the experience again. I needed the dresses for a special occasion (I have underlined it in my order) but now it's going to take too long to receive the new ones...
I have selected some dresses from the Overstock section and when I had to pay the dresses weren't in my cart anymore. I can still see the dresses in the Overstock offers, but impossible to select again
Was expecting my order to be an experiment in the pitfalls of online ordering. Changed neckline, changed sleeve, changed length of dress. I was fully expecting to have to send it back. BUT IT FITS perfectly and is a lovely dress.
Overall I would say my experience was positive and the clothing was high quality. One of the difficulties with online shopping of course is that you can't tell how things will look before purchasing them. One consistent issue I have had when ordering from eShakti is that even though I order the smallest size available - xs/0 - it is always still really big on me and I end up having to take extra steps to shrink or otherwise modify the clothing. I know they offer custom sizing, but that costs extra and the measurements listed for the pre-set 0/xs size match my own anyway. I am not even particularly small - I'm average height and only a little below average weight - and size 0/xs at most clothing stores fits me well. So for eShakti's xs to be so big on me seems like maybe there should be smaller size options available. I know they do offer free do-overs if you take pictures and send the garment back, but for me it's just easier to either do the modifications myself of have a local tailor do them. I definitely still recommend eShakti though; the garments are much better quality than what you'd find in the average department store, and are pretty affordable for basically being made-to-order. And I personally know people who aren't as difficult to fit that have had great experiences with them!
This is the third time now, the third order in a row, where my special instructions have not been followed. I asked only for simple things, such as a particular length for my dresses, and received an email that those instructions would be followed, yet again they were not. I asked for the dresses to be made 45 inches long. They were 41.5 inches long. Really getting frustrated with eShakti.
Hi,
Al though I received the order, I was not happy with the customer service as there was no response from team about the product even after several follow up.
Product in itself was fine although not as expected but still was better and worth the discount I got.
Thanks to eShakti I finally have clothes that fit all of me! I especially like the shirts cut to my measurements, the ready-to-wear stuff never fits. I also appreciate the quality of the fabrics and the great craftmanship.
Best shopping ever, better than live shopping! The clothes always fit my body and my taste.
Two orders so far, all was perfect. It is wonderful to finally have clothes that fit my body. I also like that the employees have good work conditions (regular hours sick days, insurances, pension fund), better than what most seamstresses get in my country, honestly.
My first order was perfect, I want more!
I love shopping with eShakti. And being able to choose fabrics I love with dress styles that I enjoy wearing is priceless.
Easy to place an order and they are as pictured. Did not need to have them customized
Love having the ability to customize to my shape and preferences.
I am 6 feet tall, and this eShakti dress is the best fitting piece of apparel that I've had in decades. I never do this, I put it on, and FaceTimed both of my tall daughters, telling them why they need to order from you for their next dress, I am so excited that I tried an outfit from you. I'll be back!
I had a very positive experience overall on the website! It's so easy and seamless to navigate
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.