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From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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Customer service is exceptional. Very helpful and knowledgeable.
This dress was way too big on the top I will be returning my item. Next time I will use the customised option to ensure a better fit. Loved the fabric
The material was really soft and the size and fit was just right for my height and body type! I'm extremely happy with my product! :)
I supplied my personal measurements and dress is a perfect fit, with everything (waist, hem, etc.) at correct height.
Why did I have to re-enter my address at shipping time when I had already completed it in my profile?
I love the dress but the tailoring is less than imperfect. The sleeves and neckline are awkwardly loose-fitting and the waist needs to come in an inch or two. The price would be great if I wasn't going to have to pay someone else to alter it.
I love the concept. The info in the website is very clear and the measurement information is on point. I ordered a "standard" jumpsuit based on the measurements in website and it fits perfectly. The shipment was also pretty fast so overall I had a great shopping experience.
This was my first time shopping for a dress for my sister's wedding. While there I purchased three with a custom fit. I'm so pleasantly surprised to how everything is really properly fitted. No more safety-pin across the chest, gaping arm holes that expose the bra, tight arms or choosing between being too tight in the hips or frumpy on top because I'm pear-shaped curvy. The cotton jersey wrap dress and bird embellished poplin are my favorites!
All purchases made have been well constructed and high quality design and fit. I always receive compliments on outfits purchased from here!
When selling overstock you should show the sizes of the one who originally ordered it to make easier for the new purchaser
I just loved the dress. Perfect fitting, perfect look and perfectly packed and delivered. Looking forward to more shopping with eShakti. Thankyou for making me feel like a Princess. Thankyou for making my Birthday (8th April) special.
I am very impressed with the quality and look of the dress, I would shop here again
Asked for an additional 2 inches added onto dress after I placed my order. They did it perfectly.
It was a great shopping experience overall. Looking forward to trying other items.
The dres is for a recently outed sixteen year old. Being able to customize helped it fit her swimmers shoulders. Only the length may need a little adjustment pending shoe choice.
Very good skirt, i was very happy with the fit and packaging. Will buy from this shop again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members