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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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GB
1 review
0 helpful votes
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Beautiful dress
April 19, 2022

Dress as described. Fitted perfectly even though it wasn't made to measure. Only complaint was that it was badly creased and I'm afraid to iron it. Will definitely ordered again.

Date of experience: April 19, 2022
Indiana
1 review
0 helpful votes
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Top Notch
April 18, 2022

I've never rec'd an online purchase that had so much care

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Impressed with quality
April 18, 2022

Overall I think the quality of the 5 outfits I purchased to be great. I will be looking for some more items in the future and know now what I will look good in vs what I will look great in.

Date of experience: April 18, 2022
Kansas
1 review
0 helpful votes
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Great for modest clothing options
April 18, 2022

I love that I can edit the length and sleeve length and neckline so that my clothing is more modest... It flatters my body so much better than the clothes in stores these days...

Date of experience: April 18, 2022
Texas
1 review
0 helpful votes
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Excellent!
April 18, 2022

Although it took time to get my order, it was on the time frame they provided, quality of the fabrics is very good I loved my clothes!

Date of experience: April 18, 2022
Virginia
1 review
0 helpful votes
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Too short and too shear
May 18, 2022

Ok. The item can fast. Unfortunately it was not worth it.

Date of experience: April 18, 2022
Oregon
1 review
0 helpful votes
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Beautiful Dresses
April 18, 2022

Amazing and beautiful dresses; I'm so happy I found a site that creates well-fitting dresses for my 5'9 frame. Thank you!

Date of experience: April 18, 2022
Virginia
1 review
0 helpful votes
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Recommend
April 18, 2022

User friendly site. Easy to update size and measurements

Date of experience: April 18, 2022
India
1 review
0 helpful votes
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The only thing is delivery time which is almost a month. But other than that i dig it. It's perfect. Buying more soon.

Date of experience: April 18, 2022
India
1 review
0 helpful votes
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The fabric could've been better
April 18, 2022

The delivered product was perfectly tailored. The only downside is the material, which didn't match the description.

Date of experience: April 18, 2022
Virginia
1 review
0 helpful votes
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Beautiful Dress for Easter
April 18, 2022

The dress arrived on time and was PERFECT! It fit me exactly and flattered my form. The quality is amazing. I got so many compliments!

Date of experience: April 18, 2022
Michigan
1 review
0 helpful votes
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Excellent Dresses
April 18, 2022

My dresses arrived when expected and look fabulous

Date of experience: April 18, 2022
Australia
1 review
0 helpful votes
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Very happy with my purchase
April 18, 2022

Love that the items are customisable and made to order to your specifications, we need more of this in the fashion industry. Customer service has been fantastic. I bought a formal dress and an everyday plain top, both high quality fabric and well made, good sizing too.
I'm very happy with my overall shopping experience. Will purchase from here again.

Date of experience: April 18, 2022
North Carolina
1 review
0 helpful votes
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Great experience
April 18, 2022

I do really love that you are getting to customize the length and neckline for a not so crazy price. The pieces are unique and the quality is great.

Date of experience: April 18, 2022
India
1 review
0 helpful votes
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The products are very good.
The lead time is very very long.
The prices are also on the highier side

But in the end ita all worth the effort.

Date of experience: April 18, 2022
India
1 review
0 helpful votes
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No complaints
April 18, 2022

No complaints on the service received. Very clear communications received, and timeline met my expectations.

Date of experience: April 18, 2022
India
1 review
0 helpful votes
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Dress
April 18, 2022

Loved the fit! The fabrics used for both the dresses ordered also seemed nice.

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Slow response
May 18, 2022

The dress did not fit at all and had to request a remake. Nobody at 4'-10" height would have that long of a torso. Although the automatic response to the remake request said someone will be in touch within 24 hrs, I haven't got any response for 4 days. The design is beautiful and the quality is great, I really hope that I can get it remade on time and keep it.

Date of experience: April 17, 2022
Virginia
1 review
0 helpful votes
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Beautiful dress
April 17, 2022

This dress is really well made and flattering. It will be a great summer dress.

Date of experience: April 17, 2022
Texas
1 review
0 helpful votes
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The perfect dress
April 17, 2022

Ordering the dress was very easy, dress arrived within a few days. The fit of the dress it perfect. Everything was like they promised.

Date of experience: April 17, 2022