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EricDressReviews 1,759

2.8
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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558
Japan
1 review
2 helpful votes
Follow Sam C.
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My dress is beautiful and fits perfectly! Ordering was very easy. My dress was shipped on time, and arrived when it was suppose to. I already have recommended to friends and family to try ericdress for their next on line purchase.

Date of experience: September 8, 2014
Wisconsin
1 review
9 helpful votes
Follow xia h.
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Well I oder a dress from them all pay for but so far no dress yet. After reading all the reviews am afraid that I won't get my dress. I also went to their website to track were my oder is but I got no connection to their website.

Date of experience: September 3, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend:
I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here: service@ericdress.com or reviews@ericdress.com.
On behalf of ericdress, I apologize for not meeting your demand. Hopefully ericdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Ericdress

Texas
1 review
5 helpful votes
Follow Leslie L.
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VERY poor quality and way off sizing on the clothes.
Sizing of the evening gowns was ok-ish, but the quality is terrible.
If you need a cheap prom/drag dress - this is the place.
If you meed something that looks hing-end - avoid EricDress.com
Customer service has still not emailed me back to return the WAY too small and cheaply made coat - could not even button the buttons because the button holes were too small, the sweater with a huge pull in the front out of the box, the terribly short and awfully made dress and the beyond floor-length, cheaply made ball gown - the underskirt is a totally different color green and the hem is up my a** in the back, totally uneven.
Still waiting. Don't waste the money.

Date of experience: September 3, 2014
ericdress e. — EricDress Rep
over a year old

Dear Leslie,
I'm so sorry that you have met so many pleasures. But could you offer us your order number so that I can help you check the details with my workmates.And we provide refund&returns, so please read the following policies with the link below:
http://www.ericdress.com/help/1Tracking-information-is-unavailable-67.html#detail1
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:service@ericdress.com or reviews@ericdress.com. Thank you for your feedback and may you have a nice day!
Ericdress

NL
1 review
1 helpful vote
Follow Sammy D.
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The dress arrived today and I love it. Ill have to have it altered down from bust to waist a bit, but that was expected due to weight loss. Thank you for the VERY prompt service and quality workmanship. Ill be back for future dresses. The dress arrived today and I love it. Ill have to have it altered down from bust to waist a bit, but that was expected due to weight loss. Thank you for the VERY prompt service and quality workmanship. Ill be back for future dresses.

Date of experience: September 2, 2014
Italy
1 review
2 helpful votes
Follow Joan B.
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I ordered this gorgeous dress in red and had it custom made. It was delivered to Tokyo in JUST one day (expedited shipping)! When I first opened the cute little box, my mum and I just stood there with our mouths hanging open. The dress was just outstanding! The dress was just outstanding! I have never seen such gorgeous workmanship for the price I paid. The dress was just WOW. This dress is just so special and I am glad I took a chance on a dress from ericdress. Thank you so very much! I can't wait to wear it.

Date of experience: September 1, 2014
Italy
3 reviews
0 helpful votes
Follow Saro V.
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I like the pink lovely color for my daughter's dress.

Date of experience: August 28, 2014
NL
1 review
3 helpful votes
Follow Belier J.
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I can not imagine that why is so many bad reviews about ericdress.com here, because my dress is near to perfect. Just let the picture tell you!

Date of experience: August 26, 2014
Germany
1 review
11 helpful votes
Follow Claudia L.
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Well i ordered on 14. 8. 2014 payment was submitted succesfully. It says on the website under my orders it was delivered but i did not get anything yet. They also gave me a Tracking number for the Items. Only, when i click on it nothing happens... not working! Lets see if this still comes...

Date of experience: August 25, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend:
I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here: service@ericdress.com or reviews@ericdress.com.
On behalf of ericdress, I apologize for not meeting your demand. Hopefully ericdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Ericdress

Australia
1 review
13 helpful votes
Follow Kass A.
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I was very disappointed with my order of 4 pair of shoes I was sent the wrong size, not the same as the description and shoes looked like they were second hand not even glued properly that it's so on idol and can't be worn. I've sent them so many emails and when they finally got back to me they expect me to pay for postage. However it's their manufacturing mistakes not mine. Very frustrated I've paid over $300 for shoes I can't even wear.

Date of experience: August 23, 2014
ericdress e. — EricDress Rep
over a year old

My dear friend:
I'm so sorry to reply to you late. I'm so sorry you aren't satisfied with our service.And we accept returns and you can read the returns and refund's policies via the website:
http://www.ericdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1.
And could you offer me your order number so that I can communicate with my workmates for your problems.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress

Australia
1 review
0 helpful votes
Follow Vicky B.
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The dress is very beautiful! Fitted perfectly and good quality material.

Date of experience: August 21, 2014
Germany
1 review
1 helpful vote
Follow Edith C.
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I received this dress and am extremely happy with it.The appliques are perfect and firm.And the size and length is perfect. I love it and can't wait for the party!

Date of experience: August 21, 2014
Colombia
1 review
7 helpful votes
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This is a scam!
August 21, 2014

This is a scam! Seriously, the items they show are nothing similar at what you will get. The quality es the worst and the fabrics look and feel really cheap. You will get very disapoint when you get your garments. I bought two coats and both of them are are a mess. Wont use them ever. Wont buy from this site ever again. DO NOT BUY FROM ERICKDRESS!

Date of experience: August 21, 2014
ericdress e. — EricDress Rep
over a year old

Hi Andrea,,
This is ericdress service on sitejabber. I have received your message. I'm so sorry for the problems you have met. Can you please give me your order number so that i can get to know the details of your order. You can also write me here: reviews@ericdress.com
Looking forward to hear from you.
Regards,
Ericdress service.

Canada
1 review
1 helpful vote
Follow Jasmine B.
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Lovely dress
August 21, 2014

Lovely dress. Well made. Really happy with purchase. Shipping took under a week to North America. Amazing.

Date of experience: August 21, 2014
Canada
1 review
0 helpful votes
Follow Cassie E.
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Sexy high heel shoes, recived form my husband in low, really loving so much, thanks for my husband and as same as the seller.

Date of experience: August 20, 2014
NL
1 review
0 helpful votes
Follow Hannah J.
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Dress is amazing, I was the queen of the evening, it is very air and at the same time very sexy! Thank you.

Date of experience: August 20, 2014
GB
1 review
2 helpful votes
Follow Ariel B.
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Very beautifull dress amazing look.The dress is way shinier than I thought it would be. It's still pretty.

Date of experience: August 19, 2014
Australia
1 review
2 helpful votes
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I am so excited when I received the package at work, I can't wait to open the package, then I saw the beautiful dress, amazing, and all the colleagues say that this is a valuable shopping. I 'm very satisfied with my dress, both price and quality.If you like the dresses on ericdress, don't hesitate! Just buy it! Thank you for ericdress, I will come again!

Date of experience: August 19, 2014
Canada
1 review
1 helpful vote
Follow Gina D.
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The Dress is so so beautiful! The was that it has been made, is my goodness! So amazing, Big thanks to the person who made it

Date of experience: August 18, 2014
GB
1 review
0 helpful votes
Follow Amy E.
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This is my first time to purchase on your site, great dress and the same as the pic showns. Thanks a lot.

Date of experience: August 18, 2014
Canada
1 review
0 helpful votes
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Beautiful Dress
August 14, 2014

Beautiful Dress. The bead work was fine. Like many others I was hesitant about ordering online. THe guide on how to measure was very helpful. I am going to wear my barefoot on the beach so I made the measurement from my neck 2" less and it worked great. WHen I measured the bust area and now have received it I have to get it altered because its too big. So, I would give that some thought, but you can always get it lessened, more it harder, it fits beautifully and the cellulite bumps don't show, which I thought I would need Spanks. SO, great dress, I am really looking forward to wearing this on the Beach in Hawaii in less than 2 weeks!

Date of experience: August 14, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.


ericdress.com
London, England, United Kingdom