EricDressReviews 1,759

I ordered 2 dress/tops, & a pair of silver sandals w/diamonte embellishments my order, my order of a top & shoes came very quickly, although the last top came later. I contacted customer service, received a prompt reply as to when my other top was to arrive (within a couple of days), it actually came a day early. Was very pleased with my order, all items were exactly as depicted on site & bargains also. Thank you to Alex for your help.

I will never buy from this EricDress again. I think they are not authentic with what they sell. They got my order wrong, send me wrong dress, asked for black, got red and fabric also wrong, never asked for lace dress, got lace dress and there after sales service sucks on a big scale. EXCUSES all the time. And they change your review stars to suite them. Please don't as me to send the dress BACK it will cost me more to send it back then to sell it. AND DON'T EVEN THINK ABOUT ASKING ME ASKING ME TO CHANGE MY REVIEW!

Ericdress had a great size and quality to offer. We have ordered Polo's for our staff from other manufacturers before and the quality always seemed to lack when you got a great deal. I was a bit skeptical with how well these would turn out due to their pricing but when I received the polo's for our staff I was thrilled with the way they felt. As a 6' 4" 290 pound man, I'm always weary as to how things will fit, but I had 0 problems with the fit and cut of my shirt. I will definitely be ordering more merchandise for my staff!

I tried placing an order for 3 dress. Two of them were the same dress, but in different sizes. Somehow, the second dress and size, over wrote the first dress/size in the shopping cart, instead of adding it as an additional dress. I did not realize this until I had clicked on checkout and realized I had been charged $19.95 for shipping, which should have been free with the 3 dress putting my order over the $59 free shipping point. I contacted Customer Support INSTANTLY, asking them to add the 3rd dress to my order - and to remove the shipping charges, which were for MORE then the dress! They refused to do so. They only offered a discount on a future order. There is no way my order had been processed or packed or anything that could not have been modified within one minute of it being placed. All 3 dresses could still have been shipped together and not incurred any additional shipping charges. They also refused to cancel my order, so I could replace it with the 3 dresses. Not the way to treat people doing business with you. I am very disappointed that they would not handle this simple request.

Order a dress for wedding. I did not customized the dress. I figured they had a warehouse of dresses that they choose from. Unlike many complaints I did receive my order. It didn't fit and with the dress size measurements it should have been perfect. The chest is to big and the waist to small. I asked to return it and they are doing the same thing the other people are saying. To give it away because it cost to much to return. They charged me a $159.00 yet my invoice in the package states I should have been charged $66.00. Now that I have researched this company I realize that no one gets to makes a return and it seems you only get money back through PayPal or your credit card company and only if you didn't get the item. What a way to rip off America. First you poison us with lead paint now you find away to scam us with our important life events. Not all your fault as I should know to never trust another country in honesty and straight forwardness in business.

I received a dress with a malfunctioning zipper. I have been in contact with them for over a week and they are resisting taking it back. They tell me the zipper worked when it left there. That is a lie. Now they want to refund me 50 percent. Don't order if you think you may need to return! This is their fault and they won't stand behind their product. And notice when they get a bad review they put the same generic response on each one and then don't follow up. Beware.