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How would you rate ELF Cosmetics?
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Massachusetts
7 reviews
8 helpful votes
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Easy Navigation
August 31, 2019

The site is fairly easy to use (but at times you do need to clear cache for it to work properly, thus the 4/5 rating). The customer service is fairly average, response rate (when connected) isn't too long but could be faster. Checkout is secured and the site's connection is secured. The products are amazing! A lot (if not all) of their products are non-acne causing (a lot of cheap brands' products do cause acne) and at very cheap/fair price.

Date of experience: August 29, 2019
Washington
2 reviews
1 helpful vote
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OMG! $3? Really? I can't believe how much I love this stuff! SPF 20 is perfect for running quick errands. It spreads across the skin effortlessly and dries down to disappear and you can't even feel it on your skin. If you want heavy moisture or full coverage this is not for you. But for light coverage and moisture it's perfect. I do apply my regular moisturizer first. I would pay way more, but for $3 it's a steal!

Date of experience: August 6, 2016
Italy
3 reviews
18 helpful votes
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I would really recommend this site. First of all: the prices really cheap with good quality; then if you like something out of stock they send you an e-mail when it's back on stock. And the shipping time: super fast I've made my order monday and by friday I had my products (I'm in Italy). Good quality, good price, fast shipping: perfect!

Date of experience: August 22, 2011
India
1 review
0 helpful votes
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ELF Cosmetics is best makeup in all over word... Hi guys, If you are facing any issues logging into yahoo mail forgot password. Please refer to the link given below It should prove to be helpful for you in your yahoo mail forgot password account. Please Visit https://mail-customer-support.com

Date of experience: February 3, 2020
Alabama
9 reviews
29 helpful votes
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E. L. f. Already makes amazing products for pennies compared to their competitors. No complaints there, and if there's a problem, their customer service takes care of it for me in a jiffy. (I've had a few cases of an item being incorrect or not included, and they were swift to correct it.)

My only complaint is that they can't seem to keep up with demand on some of their more popular items. These will sell out in days and can take months to become available again. And while the site layout has been improved as of today, it seems to have removed some of my favorite tools like the wishlist option and the ability to be notified once an item is back in stock.

Date of experience: October 27, 2015
Pennsylvania
3 reviews
2 helpful votes
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The one thing I love about ELF is that they provide the best quality products compared to very less price. Their make up brushes are too good to use. Being a make up freak, ELF has helped me in making my dream a reality. One can buy so much make up, with of course less price.

Date of experience: March 5, 2019
India
6 reviews
1 helpful vote
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Nice, Love this elf cosmetics brand. Affordable makeup with high quality formulation. I like their face and lip cosmetic range. Great collections and amazing packaging. Foundation is Super light weight on the skin also the lip balm makes lips feels hydrated as well as soft and moisturized.

Date of experience: April 1, 2021
Canada
1 review
3 helpful votes
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I own a lot of Elf products and i am constantly looking for new releases and items sold in stores. But, recently the site is soo slow that it makes it very frustrating to make an order. I understand that the deals and low prices means that there is constant traffic on the site, but they really need to figure out a solution. It took me over 3 days of constantly trying to place an order for it to finally go through. I was very frustrated and annoyed and i do not plan on going through that much trouble again. If they do not fix this problem soon, I will switch brands and shop somewhere else.

Date of experience: June 2, 2015
Washington
4 reviews
23 helpful votes
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LOVE
December 11, 2018

I LOVE most of their products! Eye shadows, eyeliner, their brushes, lipsticks(especially the matte colors). The only thing I've never really liked is the foundations and powder. My skin is just very picky when it comes to those two things! But other than that, I love their products, and the prices are great!

Date of experience: December 10, 2018
Florida
2 reviews
2 helpful votes
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I love love love elf
December 9, 2015

Ive ordered from elf a good handful of times and I can honestly say I love it. I mean sure I'd rather order 10 things from MAC or Urban Decay but you can't beat the price. Literally almost everything is under $6 and the quality (depending in what you buy) isn't too had at all. I recently bought about 10 items on cyber Monday from elf and they had a 50% of their whole store sale. I mean you seriously cant beat that. I'm just saying don't expect to get 100% pro makeup but it is deffinetly worth the price!

Date of experience: December 9, 2015
GB
1 review
0 helpful votes
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When I placed my order I had an issue with the website crashing at payment page but the customer service team were quick to respond to me to advise the order had processed fine. Delivery was quicker than expected overseas and well packaged. When I ordered there was an offer for a free mystery pack when spending more than $10 and OMG the amount that was in the pack was amazing! It's all makeup items that I will use too which is fantastic and I couldn't believe just how much I had received for so little - thank you e. L. f!

Date of experience: October 12, 2016
California
24 reviews
136 helpful votes
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I've ordered here several different times. The make up is really inexpensive without having to sacrifice quality. I especially love the studio brushes. They're just as soft as the ones my friends by from Estee Lauder or some other expensive brand, and they're 75% cheaper!

The only problem I have with them is that it takes about 2 or 3 weeks before I it arrives. I don't even get a confirmation from shipping until about 5 days after I've ordered it. Other than that though, the make up is very worth it to buy and i will continue to buy it. Just don't expect it any time soon.

Date of experience: August 4, 2010
Illinois
1 review
0 helpful votes
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Safe product
December 22, 2020

The products of your brand have helped me to emphasize my features. The products are quality and very easy to apply to the skin, there were no allergic reactions which means that this manufacturer can be trusted.

Date of experience: December 22, 2020
New York
106 reviews
432 helpful votes
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Keep in mind that e. L. f cosmetics is very inexpensive so don't have high expectations. With that being said, I believe for the price point, consumers are getting decent quality goods for the price. I've used their eyeliners, some of their eyeshadows, lipstick and accessories. Some of them match the quality of mid-tier brands from Sephora. You really have to try them out and see what products work for you.

I love that their website is easy to browse, they're in-stock in retail stores and online. You could get a lot of promotional discounts, offers and their shipping minimum is only $25+ to get free shipping. Anything that doesn't work out, I don't even bother returning. It's not worth it. E. l. F cosmetics run on affordability, so personally, I don't bother returning cosmetics less than $30 in any store. I just try to use it up a different way or give it away to someone I trust.

Date of experience: September 4, 2021
Indiana
2 reviews
3 helpful votes
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Love
August 9, 2020

Love elf. I dont think I've ever used a product by them that I dont like. They're also really affordable so I'm appreciative of that because there's alot of crappy brands out there that you spend 15 dollars on one thing just to find out it sucks

Date of experience: August 8, 2020
GB
4 reviews
16 helpful votes
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One for the ladies a company worth using and honest - I have brought quite a few item from this company, they are reliable, good value, and the speed of delivery is second to none. My last order was ordered in the afternoon and arrived the next morning now if thats not quick I don't know what is.

I just thought that instead of my moaning about the other company that I'm having trouble with I thought that I would let everyone know about a truly excellent company that really stands out in my book. Sandranewp

Date of experience: March 15, 2009
Canada
3 reviews
12 helpful votes
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Love them!
April 5, 2016

I am a regular online elf shopper (monthly) I order from Canada and they never cease to amaze me on how fast everything arrives, how beautiful everything is and the prices. Don't get me started! I will Forever be a Huge fan! <3

Date of experience: April 5, 2016
Australia
60 reviews
29 helpful votes
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Affordable makeup!
January 26, 2021

I love elf products as they are always really affordable yet work really well. I usually use their bronzer, highlighter and liquid eyeliner. It saves me a lot of money as I would usually have to spend double on similar products from other brands.
I like that you can purchase these pieces from their own website (which is really user friendly), and they are also stocked in Target and other online retailers.

Date of experience: January 25, 2021
Wisconsin
47 reviews
141 helpful votes
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Good Experience X3
April 15, 2017

I have ordered three times and was fortunate to have a great experience each time. The orders were accurate and complete. Shipping was as expected. Twice I received free gifts with my purchase. While many of the product sizes are somewhat small, the value is undisputable. Considering the quality and the unbelievably discounted prices when compared to department store prices, I am fully satisfied.

Date of experience: April 14, 2017
Nebraska
3 reviews
16 helpful votes
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E. L. f cosmetics most definitely is a 4 star brand. They of course have everything. From setting mists to eye shadows to brushes and even spunges. There is one particular item that info love the most and it is there porless primer. I have larger pores. It really does blur the pores. Makes my skin look nice.

Date of experience: November 18, 2019

Overview

ELF Cosmetics has a rating of 3.5 stars from 236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ELF Cosmetics most frequently mention good quality, free shipping and affordable prices. ELF Cosmetics ranks 3rd among Cruelty-Free sites.

service
35
value
37
shipping
33
returns
16
quality
38
+13