I am looking for the best brand to keep my face fresh and shinny. I guess I can trust elf brand and switch the current one to elf.
Cheap beuty products but quality. I often buy eyeliners here. They are the best for me. Wanna try a foundation.
May 19: Signed up on ELF website and placed an order (with international shipping to Montreal, Canada).
May 20 early morning: Confirmation email from ELF: order is shipped.
May 21: "FedEx Delivery Exception" due to "Improper or missing paperwork - Missing Commercial Invoice". "Shipper requested shipment to be returned - Unable to deliver shipment returned to the shipper." (tracking information from FedEx website)
May 21: In the evening I send an email to ELF customer service (it was past their business hours to call) inquiring about my order. ELF immediately replied with an automated email apologizing for the package being "lost in transit" and asked whether I would like a refund on my card or have my order reshipped, if the latter, to confirm my shipping address. I wrote back that I'd like my order to be reshipped and I provided my shipping address once more.
May 22: Confirmation email from ELF: order is shipped.
May 23 to 28: Nothing, and no tracking record on FedEx website (ELF does advise that the tracking record will only update once the package has crossed the Canadian border which could take up to ten days).
May 29 - 6:30 am: FedEx tracking update: Package has "Left FedEx origin facility" on the 28 and is "On FedEx vehicle for delivery". Estimated delivery: Thursday May 29.
May 29 - 2:30 pm: DELIVERED.
I am satisfied with the products and service I got.
However, due to the issues they seem to be having with shipping and customer service (based on myriad complaints I've seen from other customers), I am not ordering online from ELF again; the anxiety of not knowing whether or not you're gonna get your package is not worth it.
Buying their products in-store, if you can, in your best bet.
Youngevity is far better in my opinion. You be the judge.
(cut&paste) https://thegutguy.youngevity.com/us_en/
Customer Service rep Tanya is an absolute ROCKSTAR. SO SWEET, SO HELPFUL, SO AMAZING. MADE MY ENTIRE DAY SPEAKING WITH HER!
I love using E. L. F products they don't charge a lot and they have good products.
B
Very cheap products! Pretty slow shipping, but everything arrived eventually.
Era el cumpleaños de mi novia. Sabiendo lo que le gustan los cosméticos y que no puede ocupar cualquiera ya que es alérgica a muchos, busqué en internet. Compré un kit y le regalé. Su felicidad fue tan grande cuando probó los productos, porque su piel no se brotó con alergias.
Ce site est vraiment géniale. J'ai trouvé tout ce dont j'avais besoin honnêtement. Je vous le recommande vivement car il y a vraiment un large choix de produits.
Productos con componentes de calidad que permiten que el maquillaje dure más tiempo. Se pueden adquirir de una forma segura y con una gran variedad gracias a su catálogo en linea
La gama de productos esta súper, los precios son excelentes y la calidad de los productos son exquisitos no tengo ninguna queja, la verdad no tengo ninguna queja.
Questo è un dispositivo di raffreddamento con molte cose utili per la tua pelle. Mi piace. Molte grazie
Overview
ELF Cosmetics has a rating of 3.5 stars from 236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ELF Cosmetics most frequently mention good quality, free shipping and affordable prices. ELF Cosmetics ranks 3rd among Cruelty-Free sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members