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Review of ElderHelpers

ElderHelpers reviews

105 reviews

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elderhelpers.org

Ann Arbor, MI 48106, US

Tel: +1-734-330-2734
help@elderhelpers.org

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Reviews (105)
Q&A (71)
Photos (7)

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105 reviews with 5 stars
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Andi G.

1 review

1 helpful vote

“Great interaction!”

1/7/20

Immediate response back. They're involved with getting you involved with their multiple services that fit your ability and time that you can bring to the table... so to speak.

Helpful? Yes 1
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Michelle L.

1 review

0 helpful votes

“Fun”

12/14/19

I love working with the elders and improving their quality of life. Whether it's going out checking out the Christmas decorations or reading to them, I enjoy every bit of it.

Helpful? Yes
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Barbara G.

1 review

2 helpful votes

“An answer to prayer”

9/27/19

Once I learned my way around on the site, I was able to contact several volunteers and coordinate schedules so that they could fill in being with my husband in memory care. The monthly donation is minor compared to the hourly fees that must be paid for people to companion our loved ones. I lucked out with volunteers who were devoted to being of help and came through for my husband and me time after time. I highly recommend this website and this service.

Helpful? Yes 2
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Urian M.

1 review

1 helpful vote

“Excellent”

7/19/19

Love it. I enjoy helping elderly woman with every day tasks. Makes me feel s
Fulfilled with my life. From gardening to cleaning I am thankful to be given the opportunity to help the elderly

Helpful? Yes 1
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Gabriella G.

1 review

2 helpful votes

“Elder Helpers”

5/26/19

My name is Gabriella and I'm new to the Elder Helpers. I'm a trained volunteer and I am so excited about Elder Helpers. I can't wait to get started and begin helping elders and their families.

Helpful? Yes 2
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Denise B.

1 review

2 helpful votes

“Great”

1/28/19

Information received was very informative and a great tool for providing excellent help for our seniors

Helpful? Yes 2
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alex h.

1 review

1 helpful vote

“Great Owner”

12/6/18

I graduated College with the founder of the company. He has always been am extremely intelligent, high achieve, trustworthy stand up guy.

Helpful? Yes 1
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Cynthia S.

1 review

2 helpful votes

“Excellent care for your loved ones.”

11/28/18

I have professionally partnered with this agency and they are wonderful people to work with. They are dependable and trustworthy. Always go the extra mile.

Helpful? Yes 2
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Allison N.

1 review

1 helpful vote

“It is a warm and positive experience.”

11/28/18

I volunteer once a week and it's become one of my favorite days of the week!
We all look forward to seeing each other and hanging out together.

Helpful? Yes 1
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Ann H.

1 review

3 helpful votes

“ElderHelpers are wonderful!”

11/28/18

We are so glad we have gotten in touch with Elderhelpers. Our 96 year old aunt, who lives alone by choice, has greatly benefited from Elderhelpers.

Helpful? Yes 3
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Liz J.

1 review

1 helpful vote

“Awesome”

11/26/18

A much much needed service for elders and for their society often dismisses elders - this service values them

Helpful? Yes 1
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Dany J.

1 review

1 helpful vote

“Awesome service”

11/25/18

That website is really good and help me connecting with helpers... would recommend to families looking for extra help with elders.

Helpful? Yes 1
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Karen B.

1 review

1 helpful vote

“KIND people!”

11/25/18

When I was feeling EXTREMELY down and lonely, like a prisoner in my senior apartment, I got a beautiul e mail from them that encouraged me.

Helpful? Yes 1
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Mike P.

1 review

1 helpful vote

“Learn a little along the way”

11/25/18

So many great adventures. So little time! There seems to be so many different choices. It would be wonderful if we could do a number of trips a year.

Helpful? Yes 1
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Jerry C.

1 review

2 helpful votes

“Fabulous”

11/25/18

I have two lovely young ladies that come to my home and walk my Dog on Monday and Wednesday.

They really really help me. I am 76 have some infirmities. I appreciate when they walk my dog.

Helpful? Yes 2
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Dorothy W.

1 review

2 helpful votes

“Great Customer Service”

4/18/18

After signing up and paying for 2 months service I had been unable to use the service because of a changes in my life.

Very quick and nice when I called to cancel and get a refund. I am impressed and happy with ElderHelpers customer service.

Helpful? Yes 2
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Andrea D.

1 review

2 helpful votes

“Excellent”

3/27/18

The information was very helpful and easy to understand the registration was an ease . Very Happy that I sign up

Helpful? Yes 2
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Jerina s.

1 review

2 helpful votes

“Wonderful organization”

3/26/18

They are a very good organization of o had the opportunity to help the elders I will with a big open hand I love helping people especially those who cant really do everything on their own Im going back to school to be on a psw worker in order for me to be a part of an organization that can help people to have a better and happier future just like us who have it easier I love meaning a beautiful smile on people faces .

Helpful? Yes 2
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Jacob P.

1 review

2 helpful votes

“Elders amazing people”

3/6/18

Elders are full of wisdom and amazing stories visiting and helping is a treat and a fum time to spend your day and time with them

Helpful? Yes 2
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Michelle Q.

1 review

4 helpful votes

“Great organization”

3/4/18

I signed up with ElderHelpers to get involved in my community, get to know an elder who may need companionship and support, and contribute my time and energy to making their lives better. ElderHelpers is very organized and professional. They offered a helpful training and took careful consideration when pairing me with an elder to ensure that the relationship would work from both ends. I highly recommend getting involved.

Helpful? Yes 4
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MIRELA V.

1 review

2 helpful votes

“Such a great opportunity to help others”

3/1/18

I use to visit this lady named Pearl with my dog every Sunday for few hours whatching some classic movie ( her tv was always on that channel) actually i was watching, she was blind, but just seeing her so happy and content patting my dog belly for hours was such a fulfillment. Unfortunately she passed away, but i would gladly help any other seniors who would need help.
Thank you elders helpers!

Helpful? Yes 2
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rosa P.

1 review

2 helpful votes

“Great Cause!”

3/1/18

I think this is a great cause. Looking forward to helping someone soon! I haven't received a call yet but hope to very soon.

Helpful? Yes 2
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Rose W.

1 review

2 helpful votes

“Great for helping others”

2/21/18

Got a lotta spare time since i retired, so i decided to join and help the elders in my community, so far everything´s been great, no complaints

Helpful? Yes 2
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Laura C.

1 review

2 helpful votes

“It helped my mom a lot.”

2/10/18

I couldn't help my mom with her stuff and she didn't wanted to go to a shelter, so it helped a lot to have this website because she could find people that helped her with some gardering and shopping. Sometimes takes time to find somebody avaible but with pacience we allways found a volunteer and if not, we called the phone numer of the page, and they helped with the search of a avaible volunteer.

Helpful? Yes 2
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Wesley S.

1 review

2 helpful votes

“Easy to understand.”

12/30/17

The website was easy to navigate and gave clear instructions on what information needed to be filled out.

Helpful? Yes 2
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Customer Questions & Answers

0
Votes

Question:

yes, what backround information and screening is there for volunteers?

Answer:

We do background checks via IntelliCorp which is a Verisk company. They are extremely serious, thorough and reputable. We also encourage you to spend time with the volunteers on the phone so that you can get to know each other and also to meet for the first time in a public place like a coffee shop. Because of this precautions, we have not one incident reported in years of service to the elderly community.

By Mary R., ElderHelpers Representative on 9/9/16

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0
Votes

Question:

is elder help free

Answer:

Hello Joy, Our volunteers are true volunteers and do not ask for money. Yes, they do help elders for free. Hello Ryan, we ask for a $50 monthly commitment on a tax deductible donations to support our service. Volunteers help for free. They are true volunteers. Our job is to provide convenience and security in connecting them with elders. Our staff is not volunteer since any business requires daily operations management. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. Would you prefer to find an organization receiving government assistance, there are a lot of them out there. We do not force anyone to join our community. Our volunteers are true volunteers and do not ask for money. Elder help is free.

By Mary R., ElderHelpers Representative on 2/18/16

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0
Votes

Question:

I need help with rides to the many, many doctors I now see, to the blood tests that seem endless and a ride now and then to get groceries. I am not totally disabled, just do not have a car. In the past I have used my bicycle to do most of these things, Even a ride of 10+ miles worked for me. But that was before my heart attack in Sept. 2012. That increased the # of doctors and must have injured my legs because they hurt a lot even for short rides. I find the "fee" I would have to pay just to contact a volunteer "scary" at best. I do not have much money so I must be so careful when I spend it. So my question is, "how valid is this organization? If anyone has experience or knowledge of it, please let me know at RODBERT@tampabay.rr.com. Thank you in advance for any insites you may have. Sincerely, Roger (67 years old and trying my best to get by)

Answer:

Our volunteers are true volunteers and do not ask for money. Yes, they do help elders for free. We ask for a $50 monthly commitment on a tax deductible donations to support our service. Volunteers help for free. They are true volunteers. Our job is to provide convenience and security in connecting them with elders. Our staff is not volunteer since any business requires daily operations management. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. Would you prefer to find an organization receiving government assistance, there are a lot of them out there. We do not force anyone to join our community. Our volunteers are true volunteers and do not ask for money. Elder help is free.

By Mary R., ElderHelpers Representative on 2/18/16

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0
Votes

Question:

Can you give me an email address that doesn't send my emails back? Are you still in business? Do I need to stop payment on my donation?

Answer:

Hi Jim, our email work fine, please check with your provider.

By Mary R., ElderHelpers Representative on 4/24/19

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0
Votes

Question:

When the volunteer drives the elder to a doctors appointment do they go inside with them to help them find the office and stay wit them during the vis

Answer:

Hello Lisa, great example of why it is better to work with a volunteer rather than a taxi or ride sharing service! This would be something you would need to work out with the helper and can certainly be arranged because the idea is to really care for seniors not just dropping them off. We strongly recommend testing the reliability of the elder helper ahead of time because doctor appointments are important.

By Mary R., ElderHelpers Representative on 1/28/19

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0
Votes

Question:

i work for a hospital and i am looking for volunteer services for my patients. and i also have patients that want to do volunteer work also

Answer:

Hello Leelee S. Our service is designed for individuals only. This is the only way that we can offer SAFETY and CONVENIENCE. You can simply print a few flyers that you can download on our website and hand it to them. You can also watch our presentation video and explain if you want. Just make sure to not sign up for somebody else and even less for a group of people. That could get you in troubles and the users also. Thank you for your interest.

By Mary R., ElderHelpers Representative on 12/3/18

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0
Votes

Question:

I just joined ElderHelpers, and now I am feeling like I should have read these reviews first ... Is this a legitimate organization or not?

Answer:

Hi Jan, We are a legitimate organization, we sent you information to your account to complete the intake process, In case you're not able to find an available volunteers in your area we can issue a full refund of your last payment, you can also cancel the monthly contribution at any time by sending us an email at help@elderhelpers.org Let me know if you need further information.

By Mary R., ElderHelpers Representative on 10/13/18

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0
Votes

Question:

So I want to understand something, I have to pay for be a volunteer?

Answer:

Hi Lia, No, It's not mandatory to donate to be a volunteer in our organization. You can send us an email at help@elderhelpers.org for further information.

By Mary R., ElderHelpers Representative on 10/12/18

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0
Votes

Question:

I wanted to donate ONE TIME only but its been taking each every month from my account. How do I cancel that??

Answer:

Hello Fatima, Thank you for reaching out, could please provide us the email address that was used to register?

By Mary R., ElderHelpers Representative on 5/12/18

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0
Votes

Question:

I'm uncomfortable giving out my credit card as I've had problems with that in the past. Can I pay directly?

Answer:

Hi, At the moment it's our only payment method, we're working on better ways to improve this. You can try contacting 211 United Way for a referral to a local program in case ours doesn't work for you.

By Mary R., ElderHelpers Representative on 9/27/17

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About ElderHelpers (from the business)

Description

Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org!

We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.

History

Elderhelpers.org started in May 2010 to match volunteers with elders in need of help within their own community.

In the middle of June 2015, we have decided to stop offering a refund policy since it was rarely respected by our users. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security.

We now only let informed people about our service (having read our FAQs carefully, and checked our listings of volunteers themselves) join our community. Each user gets access to our safe and convenient service for a small monthly contribution. We do not offer refunds anymore. There is no more subscription, monetary contribution is now considered a donation.. and it is tax deductible!

People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. This website is user supported: volunteers give their time and when they can donate money, elders and their relatives participate fifty dollars a month, and report their results to benefit the entire community of users.

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Company Representative

Mary R.

Title: Senior Customer Care Specialist

Mary has been serving elders for years and through her experience in the industry she has brought great expertise to the very innovative elderhelpers.org. You can reach her at help@elderhelpers.org with your questions, concerns, comments and kuddos.

Also Known As:

Campaign for Aging Research

Elder Helpers

Elders Helpers

Elders Helper

Elder Care

Caregiver

Caregivers

Caregiving

Care

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