eHost

I gave this place a try, worst mistake ever! I am still fighting for a refund. I had the thing up for less than an hour and realized that I would need to "purchase" so many of their "add ons" to even be able to run by web page the way I need to that it would never be worth the cost. I requested a cancellation within the hour and THREE DAYS LATER I am still in the "verification process" I just received an email letting me know they would refund me less a $15 per hour fee for use of my own domain name... how about NO. Since I requested a refund in less than an hour, there shouldn't be any fees associated with the plan. My next stop after this review is the BBB and my cc company to report the charges. What a waste of time!

When I was hosted with Wix my website was indexed well with Google. When I switched to eHost I lost all of my ranking and could not get indexed. The service is terrible and the customer service is even worse. I signed up for and paid for a year of hosting and got a free domain. I want to swtich back to Wix so my site will actually achieve something. EHost tells me that I must pay an additional $15.00 to transfer my domain since they will no longer be hosting it. Stay away from eHost. It is absolutely the most aweful company I have ever dealt with! Ugh!

I opened a new account on December 3rd 2015, then I opened a ticket to get my web sites transferred from my other hosting provider. I waited for days and contacted customer service 3 times but I couldn't get anyone to reply to the ticket. After 30 days nobody have done anything to solve my ticket so I could start using my account. After 30 days I have to cancel my account and request a refund. For websites that needs to be up all the time this kind of waiting time to solve a request is unacceptable.

I got a site from ehost and found it not so enjoyable. So I decide to use their "45 day refund your money bs" and they say they will do so. They say "it should be refunded within 7 days." BS! So I called back because it wasn't refunded and they also charged another $60.00! I told them they did this and I need my $120.00 back! They say they don't know what happended and will process it again. So I decide I want to talk to the manager. Guess what, they got no manager! They put you on hold until you hang up! They keep saying they refunded it but I never get my money back! I have tried this multiple times and there is no mistake in my credit card! THERE GOES 120 DOWN THE FKN DRAIN!

I signed up for eHost and set up add on domains for sites that I had been hosting at Bluehost. I redirected the nameservers to eHost but it never seemed to work.
I talked to technical support and was told that I need to upload them to the proper area. I asked what the proper area is and was told that that was beyond the scope of their support. I have no idea what the scope of eHost's technical support is but it would seem like letting me know how to upload the files so they go in the proper area on eHost should be within that scope. They suggested I contract a developer to migrate the sites from Bluehost, but that would negate any cost savings I get from switching to eHost so I asked for my money back. I only got partial refund "minus 15.00 as per our Terms of Service." in their words. I'm glad they pointed out I needed to login to paypal to cancel my recurring payment at least. Not happy at all with the experience.

The worst hosting package you can possibly sign for. They will charge your account without authorisation and if you have any complaint to make, they will run you through the process if creating a ticket and you have my word that no one will look at this ticket of over 2 weeks. You will have to contact them over and over and each time you will need to deal with a ROBOT agent who doesn't have any power not even the brain to solve the most straightforward case.

I should not be here posting this as this is so beyond me. Don't be fooled for the cheap price, I only migrated to ehosts trying to save money from Godaddy which was spot on, I wish I never did this...

And let's not mention that the money back guarantee is a trap that will lead you to the process I discussed above.

STAY AWAY FROM EHOSTS.

WARNING ALERT; E-host is a company involved in international credit card fraud and identity theft, they demand a copy of your drivers license and credit card or passport for your own security, priceless! This is highly illegal and fraudulent and should be reported to the FBI and Interpol. They operate out of the Philippines with NO USA due process of law to protect you! The positive ratings in this site are actually from their own crooked employees, just trace their IP for confirmation, pass this along to all concern and network among all countries to prevent this theft!

I have ordered for A (one) hosting account at $79.20, however I have been charged for 3 accounts at £95.00 + £95.00 +£118.00 (GBP). They accepted the mistake however it has been more than 2 weeks and they still have not refunded me. Their billings dept can't be contacted on phone and the support team says one thing and billing team sends email completely different, I am so frustrated on they way they handle things and still not refunding me which was their mistake.THE WORST HOSTING COMPANY, PLEASE DO NOT USE THEM.

I subscribed on 2/24/17, cancelled immediately, because eHost pushed me into two plans which I did not intend to have. Until now my refund of about $200 has not been made, an unjust enrichment. I am to complain to ICANN, then to CA Consumer Protection, before I file my small claims. Terrible thing about eHost, when I emailed my request, they gave me ticket number, and when I followed up the issue they issued me another ticket number, then each follow up generates another ticket number, ad nauseam.

I made the order with EHost.com and realised at the very end that by not clicking all the suggestions they were listing that I was adding them to my order... Instead to have a bill of $99 I had a bill of nearly $300. I only could visualise the final bill when I could not go back. It took less then 6 seconds to get my money but I am still fighting to cancel my order and to have a total refund. The staff I talked to was very understanding but could not do anything about it, he had to revert the issue to the accounting department, I only received an email from them one week later stating that because I profited from the domain hosting for a while(seconds?) they were retaining $15 and would not refund the full amount. Adding to this I started immediately to receive 50 plus unwanted emails in a daily basis offering finance, solar panels, sex enhancing products, Walmart, etc, etc. They used my email address immediately and I have to buy a filter to stop these unwanted emails. They have a dishonest website design themselves. I never had this experience before. They are thieves literally.