eHost

I have only been with eHost 1.5 months and have experience technical problems and billing mistakes (I am still waiting for a refund that I am owed from over 2 weeks ago and was told it would take 5-7 days). One day I had to speak to 3 online chat reps and one person over the phone and my issue still wasn't resolved. The reps on the online chat do not understand much and never seem to answer the question that is asked and it is obvious they are trying to answer many people at the same time as they take a really long time to write each response.

My advice would be AVOID eHost. The site isn't the best and their customer support is awful.

I have set up many websites and this was, without a doubt, THE WORST. Impossible to build a site. 3 year contract is hidden very well. Called Tech Support. The woman I talked to was thick as a brick. Part of my domain name was "safety". She could not find my domain. About 10 minutes later I spelled it for her. The reason she could not find it was because she couldn't spell "safety". She spelled it "safty". Millennial disease from a free pass through school. Next I talked to a man who could not speak English any better than I speak Russian. Then had to beg for 15 minutes to get my $99 back. After holding again and 2 more transfers, they said they would refund it, but I'll wait and see. They took it out of my account in about 6 seconds. Just stay away from this company. Also, they have about 15 shill "review" sites above this site on Google that all give them 5 stars. Crooks!

They offer tons of things... and they deliver nothing. Their service is substandard. They strung me along for three months. When they couldn't resolve my issue I asked for a refund. They said I was "beyond the refund period" by then. Unethical, unprofessional.

I paid for my website and a few extra options about a couple months ago, I started editing my site about two weeks ago and I have had nothing but issues. The site builder is pretty easy to use but the customer service absolutely SUCKS! You can't even understand what they say. Now, I'm locked in for 2 years with a service that has constant technical problems. They know you already paid them so they treat you like a piece of crap. I haven't been able to upload pictures to my site for two days now, they tell me they are working on it... SMMFH... :(

I have been ripped by EHost by £71.46, they were offering service for £4.99 with 45 days money back guarantee. Its been 26 days, numerous calls and emails and no refund. It is obviously scam! Fortunately i paid through paypal and paypal promised to refund me money and remove them completely from paypal as they never replied to paypals emails! More over they even managed to setup recurring payment on my paypal account for £148! If i didnt notice it they would have taken it too. SCAM! SCAM! PLEASE AVOID!

I bought a website host from this company. I paid them in dollars and used my Visa card. When the bill arrived in my account they had charged dollars as Pounds which added about 70% onto the bill. At no time was I informed about this and the purchasing inovice was sent in dollars.
I complained to Ehost and they said this was normal. I have never bought in dollars which were then converted to pounds. These people are CROOKS. They have been all over putting up wonderful recommendations about themselves. KEEP CLEAR OF THEM. I imagine they pull all sorts of scams on customers.
The website is very difficult to use and I am currently trying to cancel and get a refund. If I can't I shall be contacting Visa as what Ehost has done is FRAUD.

I wouldn't be able to tell anyone how good their service is since they seem too incompetent to even register a domain and create an account.
Its been a week and all the support staff can do is create tickets that do nothing.
Now to cancel, guess what? ANOTHER TICKET.

I wanted to cancel four domains which were up for renewal and received an offer from Ehost at a dramatic discount so I accepted the 60% discount at the shopping cart, suspicious of ehost I decided to take a screen shot of the discount and paid for my renewal. Next day I noticed that ehost charged me for the full amount and not the discounted amount, when I called to complain they wanted a full copy of the screen shot which made me realize that few people would of copied the screen shot of their payment so their intent was to scam the people who trusted the ehost system. If I did not copy the screen shot showing my discount I would be out of the discount and forced to accept the full price.

I thought I was making a site and webpage to help other Veterans in my area. NOT.
Not only was this site slow, but when I asked about for billing, I was led on chase to cancel the account. I finally got mad after about an hour on chat with Raksha A. And told her I filed a complaint with my Pay Pal. I was to be charged only $6.99 per month, but after 2 months, the charges were double; $13.98.

On the chat to cancel, they kept asking me for a "Ticket Number" on my email. I said look, you don't get a "ticket number" when you send emails. WTH! Stupid bastards. I must be the stupid one though, because I never saw this unethical bs coming from a mile away; nor did I see this wonderful site.
I HATE THIS COMPANY!

Why does eHost get so many poor review? Are they all true? Is eHost rally a scam?

I purchased the service of eHost internet services. In their site and during the time they offer you to purchase it is offered. Directly from their site 45 Day Money Back If you feel eHost isnt for you within 45 days well give you your money back, no questions asked. - purchase was done on 23/05/2016 and on 23/05/2016 I identified that the services do not appear to be what was promised at the sign up. So I requested cancellation and a full refund of fees. There are only robotic email responses, when I call nobody answers, and their chat service is just to say we are going to evaluate the request and get back to you. I have now been promised a refund minus $15 domain registration which was offered free. They have signposted me to a lengthy trade agreement document that I have supposedly signed up to. HOW MANY PEOPLE READS TERMS OF CONTRACT? Poor business practice and short sighted