eDreamsReviews 14,062

While booking my flight, a window appeared offering me 15 days free membership of EDreams prime with a charge kicking in on the 5 th Feb. I tried to bypass this window but couldn't progress the booking of my ticket. I have tried to cancel this membership account since but I am having dyin doing so

In the last years I use eDreams because I didn't find anything better but in the last months I am really happy with that company for you service & discounts.
Thanks.

I have been travelling with eDreams for years and have never been disappointed. This is why I became a Premium member. The company always offers the best option, it is reliable, and the service it offers is exemplary. Highly recommended.

It saved me money many times and it is the reason why I am.keeping my Prime membership for 3 years already.
Only be VERY carefull with their app when you are booking a flight as they show you all the flight Departures and Arrivals time in 12-hour time format, so the only difference is that little "a" or "p" letter in the "am" and "pm". That font is extremely small and you can make my mistake easily: for example - when you see a flight which shows you Departure at 10... you think naturally that it means 10 in the morning. But if you miss that little font behind, showing the "pm", you will book actually very late night flight. They will not write on the Edreams app "22:00" but they will write 10pm. The pm is hard to be seen, so it is very confusing, especially as Edreams is a comparison website and will offer you a lot of flights to your desired destination, so you will have to check many bigger-shift and bold/black numbers, incl.prices, do it will be very easy in the rush by looking at all these various flights, scrolling up and down the big list... looking at 9 or 10 o'clock given as a departure and not to miss that actually they mean "pm" = 21 or 22:00 in the night. I booked 2 flights making that mistake twice and I am travelling a lot but I have never had such problem witj any other comparison websites or airlines: they simply use 24-hours Time format instead 12-hours Time format like Edreams app does.

Edreams charged my Visa card on 12/01/2025 €115.36 for Prime Annual when i booked a ticket. This extra charge for Prime Annual without my authorization. Found this amount reserved on my Visa card, together with the airfare. I did and still do authorize the airfare. Note that I already paid €77.99 for Prime last September 15th 2025. Why charge me another €115.36 for Prime Annual? This is a rip off. Contact with customerservice was also difficult. First chatbot. At the end is was suggested to contact my bank

Super, nekavējoties saņēmu informāciju par iespējām

I had a notification of partial cancellation on my booking, which I had to call the help service agent to release the refund unless I won't get a refund, also the rebookibg at the same time cannot be done because of old my old booking still. Luckily the contact center phone number is toll free.

I usually plan my trips in advance, especially for conferences in distant places. My booking experience for Bangkok, Thailand for October 2026 was: very quick search, clear and efficient booking and payment, all questions answered.

I found this website when trying to book internal flights in a foreign country. The process was clear and concise. I also found the prices very reasonable and the process of booking was very easy. I recieved prompt service overall.

Me confirman solo el pasaje de ida y no me dan alternativas para el de vuelta al mismo valor

The person who gave me all the solutions to the problems I generate by making mistakes when I was trying to buy some flys, was too kind and gentle.
I'm gratefull!

Flight from turkey till beirut was not booked and I payed again for new ticket. How can I get my money again?
Thank you for your respond

Sumamente exelente su servicio en la reserva

I had to do 2 internarional calls and 2 times was attended by person with a horrible spanish language. I am still waiting for the eDreams email with the flight confirmation. I have not received yet aferre 48 hours! Horrible service. Next time i will book directly with the arline company insté as eDreams and i will not renew my eDreams premium account. My friends for the same flight received the flight confirmación from the airline company in 1 minute!