eDreams

I'm not going to lie. I did save alot of money booking my flight tickets through eDreams. They do have the best prices online. Now though I was unable to get much information about car rentals with an agent, I do recognize that renting a car through eDreams is alot cheaper. And if you are a member of eDreams You get alot more of a discount. I do wish they worked with car rentals that accept debit card for us that only carry debit cards. Overall, the service is great and you get more discounts on eDreams than anywhere else.

We tried to re-book a flight with the flexible reservations option we purchased but 3 agents were unable to help us. The 4th and last agent suggested the solution that finally worked and we were able to get the flights that worked for us. Most all agents talk too fast and I spent 2 days getting satisfactory results.

Booking with E-Dreams generally works very well, that's why I do come back.

Just one thing irks me: The algorithm that sometimes (in fact: often enough to reveal a pattern), just before finishing a booking (not before), tells me that unfortunately the price has gone up during the booking process (usually by 50-100 USD/EUR/CHF), and asks whether I still want to book it ("You're so close!"). On some occasions this happened repeatedly, for the very same connection/date/time - so it's quite obviously fake, the price had not gone up during the booking process. I now routinely stop the process immediately at that juncture and go to another site. E-Dreams sister companies (Opodo, etc,) do the same thing, in different colours, but visibly employing the same algorithm trained to nudge you. Not cool - just stop it.

The booking procedure is too long, and what is really annoing is the everything is an extra cost. Absolutely everything. And the prices are not low. I booked 14 day trip to Zanzibar - checked luggage not included. We travel as family, you want to sit together? Extra! And quite a huge amount. And so on, so on... total price was not 4200 eur, but 5600 euro! And until now I don´t know if f. E. the meals are included. I really hope so... it was my first and probably last booking via eDreams.

If you book you bewoners a member and you have to pay £90.
Misleiding and if you want to unsubscribe it is almost impossible to get in touch with them

I am new to booking my flights online, but I was still used to going to an agent and getting everything confirmed. I would give you a different rating once my trip is over and done with and everything goes on without a hinge.

I didn't canceled my trip from Koh Samui to Bangkok, please confirm, that our flight 25/03/25 like expected.
I don't know why we need eDreams, if I can't contact anyone to ask question, if I have.
You must add a chat with real persons, that customers can ask questions...
Why I get messages about a cancelation, if I didn't cancel nothing?

Yes the Prime deal was stressful although now ive read the benefits I think I'll keep it. And way way too many attempts to make money. You absolutely should NOT have to pay for set choice.
But value for flight is excellent. E Dreams always is there at the end of the day so thanks xxxzz

I know from past experience and now that eDreams is a well established business which I feel does its best for customers including developing innovative and money saving schemes like Prime which suits a lot of people as its membership number reflects.
My experience on this occasion involved a cancellation which had very justifiable reasons and was treated as such.
Thank you
Ken Harrison

Besides long waiting for confirmed, the confirmation has no ticket numbers. Therefore, more time is consumed searching/ asking around for it.
I suggest that it should be more users-friendly and the ticket numbers should be sent together with the confirmation.

It was very straightforward, I was able to book a flight without any hassle. The options for flights were varied so I was able to get one that suited our needs.
I was given options for hotels at a discount but did not need this. It was however great to know about the hotels and other discounts I could have made use of.

Actually all is good and easy. Only worry about one thing that we complete booking and paid for flight tickets without registering through passport details.