• CheapFlightsFares

CheapFlightsFares

Overview

CheapFlightsFares has a rating of 4.72 stars from 20,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapFlightsFares most frequently mention great experience, good service, and easy process. CheapFlightsFares ranks 1st among Plane Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 96.2%
Positive
6,847
Neutral
167
Negative
101
See all photos

What reviewers want you to know

Positive highlights

  • Good deals and the booking process was quick and to the point.
  • It was easy peasy to book thru cheap flights fares web site

Critical highlights

  • They will lie to you and after give you very poor customer service.
How would you rate CheapFlightsFares?
Top Positive Review

“(1) Do you really have to require a title for all passengers...”

Jason E.
2/25/24

(1) Do you really have to require a title for all passengers? (2) Shouldn't there be choices other than Mr, Mrs, Miss? Especially for people who don't want to disclose a gender or marital status? (3) If you're going to require this question, then the Edit button to add a title should work... nothing would pop up even after I turned off the popup blocker and reloaded.

Top Critical Review

“India scam”

Jeff M.
3/12/24

Charges upon order. Contacts later to say the tickets are not available at that price. Will refund in 3 to 4 billing cycles. What?! Don't charge me if you do not have the tickets! So we paid an extra $400 for the same tickets so we would not have two charges on our credit card. Even then they kept asking to change the destination! Offered to give us back their commission and two $50 vouchers. Commission amount dropped during the conversation! Typical India scam. Make you fear something in order to get you to pay more!

Reviews (20,779)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking process (63) web site (35) service thanks (33) booking experience (28) customer service (135)
Thumbnail of user lylep37
1 review
2 helpful votes
March 12th, 2022
Verified purchase

Great way to book my travel plans. Website was very thorough and detailed on everything from airlines all the way to completing my booking. Thank you for a great and easy webiste

Thumbnail of user mohitk54
Meir B. – CheapFlightsFares Rep

Dear Lyle,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

Thumbnail of user dianee876
1 review
2 helpful votes
June 21st, 2022
Verified purchase

Great price going to my cousins funeral car not running good so from Bullhead to California way cheaper than gas ty

Thumbnail of user andresg200
1 review
0 helpful votes
February 29th, 2024
Verified site experience

Quick, easy to use, and most importantly great prices. At this point I'm a cautious optimist, but I'm hopeful.

Thumbnail of user geralda284
1 review
0 helpful votes
January 5th, 2023
Verified purchase

Unfortunately my technical skills are not good and I often have difficulty in navigating through the booking process. It has become clear that the the support team at Cheap Flight Fares was only interested in one thing, resolving my issue and making me a happy customer. They succeeded with high marks! Much appreciated!

Thumbnail of user mohitk54
Meir B. – CheapFlightsFares Rep

Dear Gerald,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience while interacting with our support team. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Cheapflightsfares.com

Thumbnail of user tarap259
1 review
1 helpful vote
July 7th, 2022
Verified purchase

Pretty easy. Only thing is a lot of "add on options" for a ticket

Thumbnail of user daniels2816
2 reviews
4 helpful votes
January 13th, 2022

Cheapflightsfares has said they will refund my money and give me a credit to use in the future. So go ahead and book those flights through this company. You can book with confidence!

Tip for consumers:
Check back with the company often to see with there has been any changes.

Products used:
airfare

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithc742
1 review
1 helpful vote
May 31st, 2022
Verified purchase

Quick and easy. Have always had a great experience with Affirm

Thumbnail of user kimberlym2225
1 review
1 helpful vote
May 24th, 2022
Verified purchase

The whole booking process was very professional and customer service is outstanding. Thank you for all of your help and I look forward to using Cheapflightfares for future business.

Thumbnail of user marjoriea123
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

Thank you for cheap tickets my dad and I are moving to warmer country. Yay God Bless you

Thumbnail of user elizabeths2792
1 review
0 helpful votes
June 5th, 2022
Verified purchase

Everything ok, I just have one question is my mother is traveling with me. I need wheel chair service. How can I request one doesn't give me the obtion to request for one. Thank you kindly

Thumbnail of user jacquelinet395
1 review
0 helpful votes
July 20th, 2022
Verified purchase

I had messed up on flight Departure! I put in the wrong airport. So had to call for help! The girl that work with me she was outstanding! The customer service skills she had was unbelievable! I'm sorry can't remember her name!

Thumbnail of user pedrom313
1 review
1 helpful vote
September 4th, 2022
Verified purchase

First time buyer on this website, super good price and easy and friendly site. Totally satisfied. I'll come back for sure.

Thumbnail of user soniaf109
1 review
0 helpful votes
November 16th, 2022
Verified purchase

Thanks! Service was user-friendly and I was able to book my flight with ease!

Thumbnail of user sheilaa298
1 review
0 helpful votes
July 9th, 2022
Verified purchase

First time purchasing a flight through this page, only Page giving me a direct flight to orlando! Thats awesome

Thumbnail of user norac181
1 review
0 helpful votes
March 15th, 2024
Verified purchase

I needed a wheelchair to get to all the areas in the airports and I couldn't find the place to request it so the cheap flight airfares personnel called me backed,assisted me to get my wheel chair! That's the best help I've received in a long time. It took less than 10 minutes for them to respond and with a live person to my email! Awesome service!

Thumbnail of user cared4
O.R.M. T. – CheapFlightsFares Rep

Dear Nora,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Cheapflightsfares.com

Thumbnail of user dennisb1373
1 review
0 helpful votes
January 8th, 2023
Verified purchase

So far so good. This trip is for family on hospice. Hope reschedule possible travel plan protection works!

Thumbnail of user mohitk54
Meir B. – CheapFlightsFares Rep

Dear Dennis,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience. We have considered your feedback and will be glad to assist you to the utmost extent.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Cheapflightsfares.com

Thumbnail of user davidp4210
1 review
0 helpful votes
May 17th, 2022
Verified purchase

Great. Easy process and I love that I can use multiple options to pay.

Thumbnail of user michaelm9648
1 review
0 helpful votes
June 9th, 2022
Verified purchase

So far this has been great. Even had a question about the 2 different kinds of insurance and your 877 number answer immediately and gave me quality answers. But I have been burned before (eDreams was terrible) - so I reserve judgement until I am done with my trip.

Thumbnail of user adrianad129
1 review
2 helpful votes
September 13th, 2022
Verified purchase

Very easy and fast to get the ticket. Hope all is well until the end of my trip. Happy.

Thumbnail of user lidiav10
2 reviews
0 helpful votes
June 2nd, 2022
Verified purchase

Very happy to getting my tickets very quickly. Thanks

Thumbnail of user amandac2729
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Being a first time user, I needed help in accessing my flight info and making changes. Calling customer service was quick and easy. Surprised at how responsive and attentive they were along with being pleasant and polite.

Thumbnail of user brendao886
1 review
1 helpful vote
August 30th, 2023
Verified purchase

It was very easy to book my flight and I found a decent deal. I also received great customer service.

Thumbnail of user jeremys906
1 review
0 helpful votes
April 8th, 2022
Verified purchase

I'm not sure how, but you saved me $100 on the same flights I was looking at on other sites.

Thumbnail of user mohitk54
Meir B. – CheapFlightsFares Rep

Dear Jeremy,

Thank you for the ratings. We’re glad to know that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Cheapflightsfares.com

Thumbnail of user maritzaf21
3 reviews
0 helpful votes
May 13th, 2022
Verified purchase

Easy to book a flight. I found a good price at last minute.

Thumbnail of user christad55
1 review
0 helpful votes
October 21st, 2022
Verified purchase

Very easy and helpful. It was accurate and to the point

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From the business

At CheapFlightsFares, we are passionate about travel. We believe that journeys can be life-enriching and are happy to assist you in making your travel arrangements. From exotic beach destinations to places brimming with a rich cultural heritage, we help our customers find the perfect trip in absolutely any part of the world.

Traveling within a specific budget will almost always help you get the most out of your vacation. Having a deep understanding of all the factors of traveling, we are committed to our objective of making your travel dreams come true. Through our travel portal, you can search a wide array of flight, hotel, and rental car deals at prices that fit your budget.

We offer competitive prices on flight tickets, hotel rooms, and rental cars from some of the most trusted global brands. Our exciting deals are the perfect way to kick off your vacation without blowing your budget. Rest assured that along with price savings, you'll have access to the exceptional services we provide to you throughout the duration of your trip.

If you are tired of searching for the best fares, CheapFlightsFares is here to help you 24x7!

Company Representative

Thumbnail of user dishantk
Customer Care ..
Typically responds within 5 days

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