I have nothing but great things to say about this location, from the manager to everyone I encountered with. However, The person who made the difference for me was Chris, OMG he did everything right and went above and beyond to made my experience super.
I was very worried about renting a car, But, fortunately, everything was arranged quickly, simply and easily. The guys helped to understand all the details and details, all very polite and friendly. The car was almost new, payment surprised and pleased. I will address only there.
Recently, I found myself in need of their services as my job demanded I travel more. Not wanting to put mileage on my muscle car or SUV, I elected to again call upon EconomyBookings. I chose this location as it is close to both my office and home. Every coworker there I have encountered has been just awesome
Very often I am in Riga, I visit relatives. And I constantly use car rental services. I like this service the most, very reliable and convenient. Car good, in the cabin cleanliness. Conveniently, the car can be left anywhere and the staff will take it away.
Used all the services of this service. What can I carve about him? 10 years of service for the benefit of mankind. I'm with you guys. I spent this vacation thanks to you. The support service is the best - just saved.
Needed to rent a car last minute during labor day weekend, went on the website and rented a car with my membership and when I went to pick up the car they upgraded me to a premium vehicle loved the service.
We booked a car but we were late in Rome, so we tried to change our booking on a next day, but it was impossible and they refused to return our money. We then rent a car by ourselves with Sicily by Car and everything was fine.
Today when trying to pick up the car from Carwiz, I was told that the insurance coverage I bought is not valid in this company and I must buy their insurance which is 30 EUR/day. And any minimal scratch will be valued at minimum of 1800 EUR and I will be charged immediately charged for this if such thing happens. In the end I refused to take the car with those horrible terms.
As a result my day was wasted as I ended up in 10+ hour bus rides. I was clearly misled by the Carwiz and it the responsibility of Economybookings to handle this miscommunication.
I wanted a full refund of my money and my time but the support keeps telling me nonsense
I was given a well kept and good conditioned car. It was very smooth and easy to handle once I get used to it though it would be good if the operator explained or show to me the basic operation of the car.
Very often I use car rental services. I like this service the most, very reliable and convenient. The car is good, the cabin clean. Conveniently, you can leave the car anywhere, and the staff will remove it. I recommend everyone to take the car here.
In mid April I booked with economy for car rental with Hertz in Sacramento. I paid thru PayPal. When I went to pick up car they couldn't accept it because it was in euros(?). Anyway I have been asking for my money back and can't seem to get a good answer. They keep saying they've forwarded on with an affiliate or the like. I had to rent a car for two days only because they had all my money tied up. I would really like to be reembursed.
Was picked up by a very friendly gentleman and brought to the rental location to retrieve my rental. Spoke with the manager, Ed, who was very kind and helpful. Both the lady assisting me and the manager ensured I was comfortable in my vehicle before I left.
With Covid-19 travel restrictions I needed to cancel my reservation upcoming in 3 weeks. The original contract states a full refund given if cancellation notice of 48 hours or more. Now they are seeking to keep $50 due number of cancellations they are experiencing and not honoring their original promise. Although I am sure they will collect their losses eventually through the government benefits they are seeking more through their customers of which I am sure many are suffering financially as well.
During great week I've spent in Chikago andI was renting a car. If you also have plans to visit this city I would recommend you Economybookings services. This company offers to book cars of all classes worldwide and I can say for myself, that I had a great car, which I picked up and returned on time.
This company is impossible to get in contact with. I've been waiting over a month for a refund of over 700USD and have emailed multiple times regarding this with no respons. Calling them is not even an option since the phone numbers provided only contains a prerecorded message with no additional information or help to get.
Hello Nikesh,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team
Its easy. You book and pay for your rental and its done. You show up at the car rental desk with your paid rental voucher and they have to give you the car. You are in the same lane with the people who rent directly from the car company and they have to honor the voucher. It has been always cheaper to book it thru Economy Bookings. No hassle and we save some money
Peter Hörndler went above and beyond to help me and my wife with our luggage. He was kind enough to use his own money to rent a cart to help haul all my family's bags. I'm sure his actions set a great example to those around him.
Like many, the location is the thing that sets this EconomyBookings office apart. I live on the NE side of town; this location is convenient to my home and office. The staff was courteous and professional.
I had been cheated, economy booking asked for a deposit and once I reached the airport the rent a car company it was a fake offshore company who tried to rent me the car for over the doble of the amount. Till today I still don't have a refund and a claim number, and these guys are just bouncing emails saying they are investigating the case. Cheating is not doing business, is stealing money
Hello Massimo,
Thank you for your feedback. We are sorry to hear about your experience. Please contact our Customer Support Team at support@bookinggroup.com to let them know all the details. We’d like to investigate this to see how we can help.
Best Regards,
Support Team
This was the first time I used your services and I just want to say how pleased I was. The car was ready, the car was suitable, the pickup and return were easy and the price was unbelievable. I am passing your contact info to other friends who are traveling to Las Vegas.
Overview
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jumshud,
Thank you for your review.
As we see our Customer Support team has already responded to your case. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to our Customer Support team again.
We value your business and appreciate your understanding.
Best regards,
EconomyBookings.com