GreenMotion

Check-in process take too long compared to other Rental companies. Insurance coverage $40 PER DAY! Is unreasonable; company does not honor prepaid discount insurance (avg: $10-12/day) from Exoedia, Hotwire Priceline or other brokers. Nice staff but frustratingly SLOW process - you are better off either Thrifty or Economy car rental if you in a hurry or value your time.

I use Green Motion on a regular basis. I have always found them to be professional and courteous, if people read the terms and conditions before arriving at the service desk and understand that you either need insurance or pay a deposit their would be no problems. People also need to know the difference between a debit card and a credit card, it's pretty simple

The personal were very kind and customer friendly. We got our car delivered to the airport hotel where we also returned it. Our pickup and return was very correct and easy.

The car was very clean and quite new.

Very good experience all in all.

Green Motion debited my debit card of £400 in order to secure their Excess Insurance. 19 days since returning the car, I still have not had a refund. I've always been very satisfied with Green Motion in the past, but this time I was forced to use a debit card since my Credit Card was blocked for some reason. Because of this I had to take out Green Motion excess Insurance for £200 even though I had excess Insurance and incurred a debit of £400 on my debit card. When I collected the car, the oil warning light was on, so they changed the car. This car had low tyre pressure light on, which they "cleared" before I set off. 2 days later I realised that one of the tyres was almost flat. Pumped up at nearest garage and reset tyre pressure system. Tyre remained ok until I returned car 4 days later.

Very easy car rental, no long queue when picking up keys, fully explained process, informative friendly staff. No problems at all, no hidden costs and easy drop off. Would highly recommend.

Great service - Only after returning the car, getting dropped off at the airport and going through security did i realise that i left my wallet in the car. Upon phoning, greenmotion got my wallet and brought it all the way through the airport to the security check (i wasnt allowed to go back out through security) Security then past my wallet to me. A life saver, as i was travelling onwards and had immediate need of it

The rented car was well prepared, clean and warm and was perfectly Running!
The Service at the Booth was very professional and I appreciated the French speaking lady to sign the contract!

From the booking to the pick up and drop off, our experience with Green Motion was excellent. The vehicle was perfect. Would definitely recommend Green Motion

Hired car - picked up - used - returned 3 days later - only negative is that there was no contact for me to investigate where my expensive reading glasses dropped out of my pocket - either in the car or the shuttle vehicle...

Very easy check in prior to arrival, 5 min car pick up on arrival … good competitive price … highly recommended

As a fairly regular customer of rental cars at Istanbul Airport, i have chosen Green Motion possibly more than other providers. I am generally satisfied with the price and particularly with the efficient and friendly service of the airport staff, both at the counter and at the pick-up/drop-off point. On this occasion I was given a free upgrade which was a nice gesture. My only negative point was that while the car was of a higher specification and more comfortable, it had a quite high kilometre reading and suffered from numerous knocks and scratches. My preference in future is for a car in a generally good condition rather than higher than requested specification. All in all, however, my experience of renting with Green Motion in Turkey is good while in the UK, it is not the case.

I have used Green Motion several times now and they are my first choice for car hire in the UK now. All the staff are very friendly and helpful. Prices are competitive.

Car and office were very good the down side was it was nearly an hour waiting for the bus transfer from airport to office. The driver Dave was very unhelpful as well. We had 2 out of 3 people needing assistance to get onto the bus as the step was very high. He refused to assist meaning another passenger had to help them into and out of the bus.

All of your crew members are qualified and kind. I recommend to everyone to rent from your company. Thank you Greenmotion :)

Picked up the car from the central Sydney location. It wasn't exactly where we had been told, but found it. Car was in good condition. Dropped back and the process was also smooth. Only question I still haven't been answered is how to pay the tolls. No charge yet.

Helpful, professional staff both for pick up and drop off between Newcastle airport and the rental office location.