Overview
GreenMotion has a rating of 4.4 stars from 1,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Instant Feedback
Great value with great service. Only downside is it would be a bit of a hassle if you were hoping for an airport location. They do take you and pick you up from the airport shuttle/train.
Nice a friendly staff, quick check in and out, very clear about additional charges and services so no surprises. Excellent prices
I had a Skoda Kamiq, which was totally fine for 1 or 2 incl. Baggage. Only negative thing was the aggressive sale of additional services (unlimited mileage, insurance, refueling service etc.) After rejecting any further services everything was perfect. Nice car - nice trip!
Hi Falk,
Thank you for your five-star review.
We are delighted that you liked the rental vehicle and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good Experience, staff were helpful. Car was exactly what was ordered. Returning the car was quick and simple, deposit returned with no issue.
Hi Mr. D,
Thank you for your five-star review.
We are thrilled that you had a good experience with Green Motion Manchester.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I received a car in very good condition. It has been wormed as it was very cold outside. The pick up as well return was easy.
Hi Marc,
Thank you for your five-star review.
We are thrilled that you enjoyed your first experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I love the pleasantness of the staff on the front desk. Recognise me as a repeat customer and look after me
Hi Kal,
Thank you for your five-star review.
We are delighted that you received excellent service as usual from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good but the centre is too far away from the airport. Cars should be eating for you when you arrive at the airport
Hi Fred,
Thank you for your five-star review.
We are glad to hear that you enjoyed your rental and we appreciate your feedback on our location.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good pick up at airport and fast service, staff very helpful, fast service when returning the car, good value for the price
Hi Paul,
Thank you for your five-star review.
It is great to hear that you found our team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The flight was delayed by 2 hours. I was very surprised that someone was waiting for me.
Everything was explained promptly and I was on my way.
Hi Georgios,
Thank you for your five-star review.
It is great to hear that our team were very helpful and explained everything promptly for you.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
My flight had few hours delay and arrived in Tirana very late. I received a great service despite being late.
Everything was explained clearly and efficiently
Great car, smooth process and great price. Everything was clear and easy and staff that can't do enough for you.
Hi Neil,
Thank you for your five-star review.
We are really pleased that you find us to be simply the best.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was very fast, easy and without problems to book a car. The car was very clean and the support very friendly.
Hi Katharina,
Thank you for your review.
We are glad to hear that you found our team to be very friendly.
We truly appreciate your two-stars, but we would like to know how we can improve for the future. If you have any feedback for us, please feel free to reach out to us using the form at www.greenmotion.com/contact.
Thank you for your assistance. We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good company, friendly, honest prices, professionalism.
Reliable serious partner, always ready to meet customer requests
Hi Luca,
Thank you for your five-star review.
It is fantastic to know that you think we are a good company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good car, fairly clean, excellent economy.
Check in was a little time consuming.
Pleasant staff.
Hi John,
Thank you for your five-star review.
It is brilliant to know that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent personnel, handover procedures. Good prices.
NC web interface and service VS what you get.
Hi Petros,
Thank you for your five-star review.
It is fantastic that you found our team to be excellent.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy web site interface. Clear guidance- hopefully no small letters or traps
Good price, nice car and quick return. Got upgraded from what I booked online. The only issue is transport from Heathrow T4 to Green Motion did not turn up even after waiting 1.5 hours.
Hi Dato,
Thank you for your four-star review.
We are happy to hear that you enjoyed an upgrade during your recent rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Overall, we had a decent experience. I like the shuttle service to and from the airport. The staff was friendly. I was a little disappointed when I got home to see I had an almost $400 extra charge to our credit card bill with no explanation; however, I sent an email in explaining the situation, and we did get a refund.
Hi Michael,
Thank you for your four-star review.
We are glad to hear that you found our team to be friendly and we are pleased to hear that our team were able to arrange a refund of the unexpected charge.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very positive from start to finish, process was explained clearly and Vehicle was perfect for our needs
Hi Mark,
Thank you for your five-star review.
It is great to hear that you had a very positive experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent service from start to finish, Vehicle was spotless and whole process was very straightforward Special mention for ANEIL who looked after us who was a pleasure to deal with,
Regards,
Mark Nathan from Dublin
Very fast and friendly staff. Clean car. Fast return. Close to airport. You can go five minutes walking
Hi Eli,
Thank you for your five-star review.
It is brilliant to know that you liked the rental vehicle that you received.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was a bit of a wait at the porto airport for the picl up but once we got picked up everything went very smoothly. Very satisfied!
Hi Kimberly,
Thank you for your five-star review.
We are really pleased to hear that you rental went very smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Have used your company for years very disappointed to be conned for damage not caused by me.
I sent you proof of the scratch on the wheel (looked like it would polish out) by hand!
Hi Robert,
Thank you for taking the time to share your experience with us.
We are truly sorry to hear that you were charged for damage as we do appreciate that no one wishes for this to happen to them. Our customer services team are happy to review any damage charges to ensure that all of our procedures were followed correctly and that the charge has been made fairly and is justified. We ask that you contact us using by emailing us at ics@cs.greenmotion.com
Thank you for your assistance.
Kind regards,
Green Motion International Customer Services.
I was very satisfied with Green Motion's service – friendly staff, good service, and no hidden costs.
Hi Clemens,
Thank you for your five-star review.
We are delighted that you were very satisfied with our service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carolyn,
Thank you for your five-star review.
We are thrilled that you found us to be great value and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.