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GreenMotion

Overview

GreenMotion has a rating of 4.4 stars from 1,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.

This company responds to reviews on average within 2 days

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5,751 reviews
+15
How would you rate GreenMotion?
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BA
1 review
0 helpful votes
Follow Ibrahim A.
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Ok
January 20, 2025

Everything is fine and perfect and I'm glad coming again soon thank you for everything ok

Date of experience: January 10, 2025
Natalie F. GreenMotion Rep
3 months ago

Hi Ibrahim,

Thank you for your five-star review.

We are thrilled that everything has been perfect with your experience.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

New Zealand
1 review
0 helpful votes
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English Car Rental Experience
November 28, 2024

Picking up the car was a little slow as the guy in front of us was a very difficult customer for staff to deal with and so it was a long wait. Finally another staff member came inside and helped us. He was so helpful and friendly and Explained everything thoroughly. We were impressed that We were able to drop our car off at another office too. The drop off process really quick and easy.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Patricia,

Thank you for your five-star review.

It is great to hear that our agent was able to explain everything thoroughly to you.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Quick and easy
November 28, 2024

I booked a Fiesta online from the UK. On collection, I was shown how to use the car, checked over any scratches beforehand with the assistant, and asked to bring the car back with half a tank of petrol. Car was in good condition, almost brand new - very pleased with it. Easy return too

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Krystalla,

Thank you for your five-star review.

It is fantastic to hear that you were very pleased with the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Delaware
1 review
0 helpful votes
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Fast, friendly, full service
March 23, 2025

I'd like to say 'thank you' to the Green Motion customer service team at the Airport Ljubljana, because the service was fast, friendly and satisfying in every aspect.

Date of experience: March 13, 2025
Natalie F. GreenMotion Rep
1 month ago

Hi Lorenzo,

Thank you for your five-star review.

It is brilliant to know that you received fast, friendly and satisfying service from our team at Green Motion Ljubljana.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Extra insurance
November 28, 2024

All in all, everything went totally ok. One little thing: Before we were handed the car keys, we were talked into an extra insurance. We would have appreciated it more if it had been mentioned in the online booking process. Just saying.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Dirk E,

Thank you for your four-star review.

We are extremely pleased that you chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our development team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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First Time user
November 28, 2024

Slightly disappointed to discover that Green Motion was not onsite at the airport, and you had to wait until a minibus arrived to take you to the pick up/drop off site which is several km away, that's after you made a phone call to them.
My drop off was on Sunday morning, and the office didn't open until 8:00 am, my scheduled flight was at 10:05 am, so if there had been a delay with drop off and the trip from the GM site to the terminal I would have been in trouble. As it was, I had to share the minibus with a family of 8 people, plus luggage. A squeeze to say the least.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Phillip,

Thank you for your review.

We truly appreciate you choosing to rent with us and we appreciate your feedback on our collection procedure. Unfortunately, whilst we provide all of this information to our booking partners, we have limited ability to influence how this is displayed on third-party websites, such as the one you booked through.

Thank you for your understanding.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Top car rental provider
April 26, 2025

We had very good experience with greenmotion in Finnland. The service agent was very friendly and handled all administration in a shorts time.

Date of experience: March 5, 2025
Natalie F. GreenMotion Rep
6 days ago

Hi Mario,

Thank you for your five-star review.

It is excellent to know that you think we are a top car rental provider at Green Motion Finland.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Egypt
1 review
0 helpful votes
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Profesional staff
December 14, 2024
Updated review

I have been renting from Green motion many times. I am satisfied and repeated customer. If you on Kenitra there is an office close to the train station. Highly recommend. Thanks to Reda.

Date of experience: December 4, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Salah,

Thank you for your five-star review.

It is amazing to know that you find our team to be professional and that you have rented from us many times.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.


I recently rented multiple times from GM in kenitra. Staff was friendly and taking the time to explain everything. Even going around the car with me for inspection.

Date of experience: October 30, 2024
Finland
1 review
0 helpful votes
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Great customer service
November 28, 2024

I had an excellent car rental experience at Vienna Airport. The staff was friendly and efficient, making the pickup process quick and hassle-free. The car was clean, well-maintained, and exactly what I needed for my trip. Highly recommend their services.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Jani,

Thank you for your five-star review.

It is great to hear that you had an excellent car rental experience at Green Motion Vienna.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Good Company to deal with.
December 1, 2024

Customer service was helpful and hassle free, we were on the road within 10 Minutes. We arrived on a flight with easyJet from Inverness to London Luton, instructions were clear on the booking form how to get to green motion desk and the transfer cost are included within the hire.

Date of experience: November 21, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Alexander,

Thank you for your five-star review.

We love that you think we are a good company.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Canada
1 review
0 helpful votes
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Canadians renting car
December 2, 2024

The staff at green motion tirana were excellent. They assisted And accommodated us with a slight issue upon arrival and didn't get frustrated and tried to help us find solutions. In the end, we worked with him before a solution and they also were very friendly and helped us figure out a way to get the paperwork to take our car to Greece Corfu. They were very patient as our data wasn't working and we were receiving emails right away and it was very timely matter. I would highly recommend renting from them and they were very friendly. Also easy to access from the airport. The car is was what we were expecting..

Date of experience: November 22, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Jennifer,

Thank you for your five-star review.

We are thrilled to hear that you found our team at Green Motion Tirana to be excellent and that they were able to help you found a solution to your slight issue.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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The staff are very helpful. I had to go to Bexley and need to go through Dartford crossing. He explained to me how to pay the toll and the charges.
I would recommend to anyone. I shall go back to GreenMotion again.

Date of experience: November 21, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Selliah,

Thank you for your five-star review.

It is fantastic to hear that you found our team to be well-trained and very helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.


Nice car and I paid £10 for an upgrade to Automatic, that was for 4 days. It was well worth it to Drive in traffic.
The staff s are very professionals. Too good to be true.
I shall recommend "GREEN MOTION" to anyone looking for a good car for very reasonable price/cost. "GREEN MOTION" is the place!
Be Happy and Enjoy

Date of experience: October 25, 2024
GB
1 review
0 helpful votes
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Gilders on tour
February 20, 2025

Fabulous service, great price. Staff member who picked us up and took us to the car was brilliant

Date of experience: January 26, 2025
Natalie F. GreenMotion Rep
2 months ago

Hi Mark,

Thank you for your four-star review.

We love that you received fabulous service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Illinois
1 review
0 helpful votes
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Great Service
January 17, 2025

Great Service and great attention! Fast and easy. Good cars.

Date of experience: January 5, 2025
Natalie F. GreenMotion Rep
3 months ago

Hi Diego,

Thank you for your five-star review.

It is brilliant to know that you received great service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Great price and the car was okay
November 28, 2024

It took half an hour to get picked up by the courtesy bus at the airport, but the driver and the staff on the desk were very friendly. The car was okay apart from a broken headlight bulb. Drop off was very efficient, only 10 minutes from arriving at the office to being in the courtesy bus back to the airport.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Phil,

Thank you for your four-star review.

It is good to hear that you found our team to be very friendly and we appreciate your feedback.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Easy access outwith the airport
February 20, 2025

Easy collection of vehicle. Had to return with same level of fuel as at pick up.

Date of experience: February 10, 2025
Natalie F. GreenMotion Rep
2 months ago

Hi Jane,

Thank you for your five-star review.

We are really pleased to hear that you found it easy to collect the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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This site is my worst experience. I already submitted review then gave up because of the hassle.

Date of experience: January 4, 2025
Natalie F. GreenMotion Rep
4 months ago

Hi Denis,

Thank you for your five-star review.

We are delighted that you received excellent service from our team and we apologise for any issues that you experienced when trying to leave us a review.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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Sydney 70 birthday bash
November 28, 2024

Do I rent a car, or take the metro and get an Uber? Rent a car because I need to get around once I'm there. There's a hybrid available, so just like our car at home, and the outlet picks you up and drops you back at the airport -perfect!

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Ross,

Thank you for your five-star review.

It is excellent to hear that you enjoyed your rental of a hybrid vehicle. Happy Birthday from the entire Green Motion team!

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Canada
1 review
0 helpful votes
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Misleading pricing re insurance
February 18, 2025

I booked the mid size car for $500 for 9 days.

Did NOT state that I was required to purchase the insurance provided by Green Motion - rather than my own comprehensive auto insurance.

To obtain the car, I was told I had to pay $700 to purchase the insurance from their company - rejecting my auto insurance AND my premium VISA card that also covers me.

Upon return of the auto - tank filled up and no damage whatsoever to the car as I am a senior citizen - after I left, the company charged me an additional; $150 on my card - with no email, no disclosure.

Date of experience: February 8, 2025
Natalie F. GreenMotion Rep
2 months ago

Hi Ian,

Thank you for taking the time to review us.

We are very sorry to hear that you experienced these issues when renting with us. In order for us to look into this for you, we kindly ask that you contact us using the form at www.greenmotion.com/contact

Thank you for your assistance and understanding.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Nice car, relatively swift pickup
November 28, 2024

The new office is nice and accessible and the service there is excellent. We waited too long at the airport for the shuttle bus to the office, though - that was a bit of a setback. The car was great and returning it was also quick and easy.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Carsten,

Thank you for your four-star review.

We are glad to hear that you received excellent service and that you found our office to be nice and accessible.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.