Everything But The House

We have been buying from EBTH since it was the original partners through the hell of the investment group and now back to the founders which has bright EBTH back into being a wonderful auction site one if not my all time favorite! Just wish they had a better shipping process or offered overnight if you want to pay for it! My only complaint is they have gifts that get stuck in shipping A LOT! And not knowing when your really going to get a present is never good also the bidding system if you have to people that bid the same amount they should do a private blind bid so who ever really wants to pay gets the item I have many where I ended up bidding the same dollar amount as someone else and they just give it to the other party which sucks. Other then that customer service is back on top and very helpful!

I had items to sell I knew had big value but I was nervous and perplexed about signing up with any service online. A friend recommended EBTH. I researched them and decided to contact them by email. I received a reply in less than 24 hours. I was so surprised to hear back that fast. Samantha, the rep was easy to talk to and very helpful explaining the process. Then she sent me an email outlining what she had told me. Nothing alarmed me and I never felt I might be scammed. Everything moved forward without a hitch. I got amazing amount for my items. I also thought the commission rate from EBTH was very fair. After my items sold, I got email telling me when I could expect my share of the sale. I then right on time got another email letting me know my check was on its way and an invoice of the sale and payment was attached. All very straight forward. I highly recommend EBTH and would use their services again in a heart beat!

I had to cancel my debit card and file a fraud charge with my bank costing me 30 dollars and 3 hours of bull $#*! and stress.
They had no permission to charge my account I have written documentation of this and I have been upset for three days. These people are con artists and there Customer service is terrible. They sell lots of fakes and commit fraud on a regular basis after the reviews I have read. File a claim with ripoff report it will destroy the company

First experience went as it should. Still have not received second winning bid though my credit card has been billed. They list the transaction as still being processed. Third experience a nightmare! Had been following a jewelry item and sent a request for more information on the day it closed. Did not receive a reply so did not bid. The next morning I received an email telling me I had won the item for almost $400! I never placed a bid! My attempt to correct this resulted in a reply that their records show I placed the winning bid and I will be charged! I will dispute this charge with my credit card while trying to get some satisfaction from this company and then cancel that credit card so this can't happen to me again.

We are longtime fans of EBTH! Not only to buy many items from silver and turquoise jewelry to oil painting and furniture! We were lucky enough to live close to the DALLAS warehouse so it was great for getting the larger items.

When it was time to downsize and move out of state, we used used your skilled and excellent staff to help sell a lot of our things. It was a fantastic experience and I cannot recommend you highly enough!

We wish now you would open a Phoenix location!

Its a shame that the shipping costs are so outrageous. This would be a nice service however the cost of the shipping is so ridiculous it drives down the bids for the items in the auction creating a great loss for the clients selling their estate. I have reviewed hundreds of items and many times the shipping ends up being 10 times greater than the market value of the auction items. Its really not worth bidding due to the high shipping cost.

I was stuck and overwhelmed following my husband's death. My home was filled with items bequeathed to us by several family members. I was sure I would never get rid of these things, that my life would be stuck forever. That's when EBTH came to the rescue. Their professionalism was only out done by their kindness. If you need this kind of help EBTH is your answer.

I won one auction and was pleased with shipping and handling. I however have not unpacked my dishes yet to see 1. If the description matches what i received 2. The condition after shipping. However, I have since been following some items on the site. First I was following an acoustic guitar signed by Bob Dylan. Strangely, 2 days later when I went back to look at the status, it had been removed from the website! I sent an email to EBTH and received no answer, but they closed my ticket. I rated the response of the ticket (none) as very poor. Now my ticket has disappeared!

Second, I was watching a Roberto Clemente business card, but unfortunately missed out on the bid before it closed. However, IT'S NOW BACK ON THERE... after the winning bid from the end of October. What the heck? I believe their is some inside stuff going on there and I have lost my trust in them. Probably will not bid on anything else after reading some of the above reviews and what I have experienced myself.

EBTH has a wide array of items, easy to bid, and not worry about having to be home or on my phone, the descriptions, pictures, and if any imperfections are described then are shown. I place my highest bids and usually win. I buy a lot of jewelry because I know I can trust EBTH to use a quality appraiser. Where else could you get a. 64 K marquise diamond solitaire, H-I, S2-I1 for $400! It's usually about 2/3 off the prices and some way better than that, like this diamond ring was priced $2,800 in store with only a 20% discount, which still makes it over $2,000. Best online auction and staff, no bidding fees since I have been buying from EBTH. We miss your auctions in Atlanta!