eBay

I registered on ebay, added PayPal, made a purchase. After an hour my account is blocked. Reason? They can't name any. They claim to care about safety. I lost $400 and a lot of time. I didn't get the money back. Under the product, it says that buyer protection is enabled. It says on PayPal that there is buyer protection in the transaction. It says on Ebay that this product has no buyer protection and it is not possible to cancel the order. Common scammers. Someone should lock them up.

On several occasions, eBay allowed me to be a victim of fraudulent Vendors. After being conned by a dishonesty Vendor, it was totally up to me, to find a way of getting my money back on a refundable item. I am hoping that the Federal Trade Commission investigate their way of doing business. The unfair way that customers are being lied to by a Customer Service person has worsened. There are actually so many cases like this, til it's app are over flowing with bad experiences. No matter what it takes, it is an urgent matter that Ebay clean up it's act, starting with it's horrible Customer Service.

EBay is messed up. They made it hard to understand. They hide things. You can't reach anyone. I been with them for 25 years. They have control of 99 percent of my business.
Now is the time for someone to compete with them.
Bring back the simple ways. Terms. They don't care about you. It is all about the almighty dollar.
It use to be fun. As a seller. With the nee changes. At least every other week I am being ripped off.
I will jump ship soon. They took all the joy out of what was once a fun Market place.

The phone line people are useless and the I got banned after one purchase. Also, they won't tell me why, I used a legit debit card with adequate funds. I have no idea what offense I could have done. I did receive my item, but I give that credit to the seller not Ebay $#*! them, thank you seller

This is a ZERO star review by the way.

After being on eBay for 21 years it's time for me to pull the plug. This company is absolutely awful what with its greedy fees, absolute pathetic and horrible customer service and most importantly now they even want your social security number to sell an item.

That was a final straw for me. You are not my boss, I do not work for you and you are not my bank so what gives you the right to want my social security number?

I will not give eBay any more of my time or business. Even after I pulled all of my auctions off of eBay, even as a buyer they blocked me from even sending a message to somebody who I bought from recently and I had to spend an hour on the phone to try and sort that out to which I was told this might be resolved in 48 hours.

It's sad to see a company go from being brilliant to just having no ethics and being completely greedy.

They're customer service is a joke! Not helpful at all, rude, and reads off a script. Locked my account because I had something posted in "the wrong category". When I called they offered no help. Would it not be better to tell a user what they are doing wrong so they can fix it instead of penalizing them and not not offering to help or show one ounce or human compassion? Beware of "Mike", the "supervisor". So rude, he actually swore at me!

Hugo, you were not "tricked". You obviously did not do your homework by investigating the site before blindly plunging in. EBay exists to make money. Period. It is not a cooperative or a charity. Anyone new to eBay must read the "terms of service", where all of the specifics are clearly stated. Perhaps your listing fee was zero (though this is hard to believe), but ebay justifiably takes a "final value fee" that is a percentage of the sale price, as does PayPal.

Since eBay has become too big and the administrators don't have idea or solution of how to control each transactions, eBay has turned into a very good ground for thieves and scammers. You could easily make thousands of dollars at eBay and cheat people out of their money and run away with people's money. That proves that eBay is no longer a save place to do any transactions. This seller 666hope(*******) is an obvious example of a fraudulent and criminal entity. Below is a copy of tracking number that they created and showed as a proof.

They don't care a out the customer when they screw up. Ive been an Ebay customer for years and have never had a reason to use their customer service. They billed my account incorrectly. After several hours of me calling them, escalating it to "supervisors", some of whom hung up on me, I finally got them to issue a credit. They never want to admit that they screwed up. They hear what they want and use poor excuses to justify that they don't care about providing service to the customer. I specifically asked Mark who is a "Manager" how I can file a formal complaint. He said that there isn't a way... then hung up. Another "supervisor" named Michelle also hung up on me after she refused my request to speak with her boss. This was all regarding an Ebay problem, not between buyer / seller.
UNACCEPTABLE

If you have an issue as a seller with eBay. Firstly they don't care because they only care about buyers for some reason dispute the rip off fees they charge. Secondly the customer service is terrible they have no experience of how eBay actually works. Don't bother calling them it would be a waste of your time, they resolve NOTHING. And Thirdly they know their time as top dog is fading fast, lots of alternatives to use now.

Ebay is now officially a scam. Customer service is non existent and nearly impossible to find. This company will make it so time consuming and miserable with dead ends and endless searches to speak with an agent that they hope you'll give up and call it a write off. My son ordered a $180 tool. The wrong tool. I caught it and 10 minutes after he put the order in I requested a refund. The seller denied the refund and then didn't ship the tool. After 3 hrs of multiple attempts at contacting eBay I never did actually speak with an agent and have yet to hear back from them. I was shocked at how extremely shady this went down. I was completely taken advantage of and it will be an absolute last resort for me if ever to return as a buyer. I recommend against making purchases from ebay.

I contacted a seller with a question more than a week ago, TWICE and they never responded. I thought perhaps for some reason they may not be getting my question so I contacted eBay with the concern and they said they would not send them an email notifying them of this. I realize an emergency might have kept them away but still, a notification of some type must be possible and if not eBay should make one easily incorporated as an auto response to question in such a case. So what if half the sellers on eBay decided to put their items on there then just sit back and ignore potential buyers, is that good business practice? Rather a turn off to me and I went elsewhere

I cannot imagine my life without Ebay! I can find there accessories and other stuff which I will never find in usual shop or it will take ages to find them. A couple of times I had some problems with the deliveries. Once I purchased a wooden bath brush and I received it broken in two parts and next time my parcel was lost… I don’t know whose fault was this but in both cases my claims were accepted and solved. I didn’t experience any problems with PayPal transactions so far.