eBay

Ebay is an excellent well put together site. There is a basic search engine on the home page and options to view various different categories.
The users can sell or make bids for items and the site is constantly updated with new prices and new auctions. The site works very quickly considering there are around 100 million users.
My only criticisms are:-
It is difficult to get in touch with anyone to phone or speak to anyone.
It is very addictive - its like having a shopping centre in your living room.
As with any auction sites> They can attract scammers. However eBay takes security very seriously and transactions always require a secure server.
Generally on the whole - Marvellous.

Just okay. Honestly, I love the site, pretty much everything available at great prices and it's fun to bid but the customer service is horrible at ebay. I also stay away from Paypal (that's a whole other story) and they only let you pay through Paypal. Amazon is preferred!

Ebay allows suppliers to extort your money by making you first put in a positive feedback even when not receiving the product and having used the buyers money before agreeing to a refund that's why there system is broke, the feedback scale is skewed, slanted towards there partners in crime.
Destination on description are not real and products can be shipped from countries that have very poor customer service relation and know how to extort and get around ebay policies.

Ebay has changed their return policy on some items, with some sellers. It was in the past that the buyer had protection for 60-90 days after purchase date. Now that has changed. If you buy from a power seller they may only give you a 30 day return window. May deny your return or allow the seller to close the case you have opened. This is not a good policy and any buyer should be aware. I have recently received several electrical items that were faulty. One that damaged my car motor when installed. Then when attempting to return, I was denied.

EBAY just plain sucks. Their customer support is worthless and can never help you. Their VERO programs is completed garbage. Companies can make a claim against you and never have to respond. What kind of policy is that? EBAY doesn't care about their members, only their profits they get from you on each transaction. These VERO participants don't even have to prove their case, just file the complaint and the seller suffers for no reason. You get your account suspended without cause, or no fault of you own, and even when you prove that, if the VERO participant never lifts the claim, you stay suspended. No other recourse for resolution period! No chance to even defend yourself. They say hire a lawyer. Over a $10 item. How sloppy is this? IT is ignorant. Maybe a better online auction site will show up and put EBAY out of business with some serious competition.

I have been unable to post a listing for four days and have called six times with absolutely no resolution. The problem is a technical issue with THEIR website, but they are unable to get it fixed, totally inept! When I insisted on resolution and did not accept their "pat answers" about someone contacting me the same day from the technical team, the customer service representative hung up on me. If you are looking for an online platform to sell merchandise I would highly recommend you look elsewhere! There are also a slew on hidden fees.

If you are a Seller beware about the fees, shipping. Ebay will not support you even if they make a mistake. During all these years I can say that Ebay will not protect you as a Seller or Buyer.
Tip for consumers:
Don't expect much help from customer service if you're experiencing any issue. It is almost impossible to talk to a human.
Just check people's reviews to confirm who you are really dealing with.
I will close my account after been scammed 2 times

Online support expects all problems to fit into a very small set of options, you need to fake one of the options to even get to the Phone number. Worse yet once you actual get through the voice response system which is just as worthless as the online help you end up talking to one or more cs reps that really can't do anything. They really are no customer service reps, they are in place to walk people through the site that don't know it, ie trainers. EBay was once a good company but 20 years later it's time for someone else to steal the market!

Sitejabber lets eBay advertise on its site? There's a red flag! That's why they favor eBay give them 3 stars and say "most people are satisfied with eBay. That is not true as I know no one that will buy there anymore as cc fraud and corruption/extortion are growing daily with eBay's help. Negative feedback is deleted on high volume high revenue sellers

I have been buying and selling on ebay for years and have been satisfied--some bad experiences but not too many. However, I just learned that a seller can refuse restitution of any kind if you buy an article of clothing and wash it. I bought a designer blouse and washed it according to instructions--the design on the fabric came off in large patches. Seller would not refund because I had "altered" the item by washing it. Ebay backed her up and removed my negative review. Recommend not buying clothing unless just very inexpensive.

Ebay has been growing so fast it is hard to keep up with all the sub categories and spin offs like ebay motors and half.com. Can't say I have always loved Paypal but the neutral party with your money is nice to have as a buyer or seller. Read the ratings of the buyers and sellers. Read the fine print. Insure your packages. Ask all the questions you have before the auction ends. I am hooked, and though we have an occasional dry spell... ebay patiently waits for you to return. I give them a 4 out of 5 star rating.

This is my first and LAST time buying from eBay! I have done everything I was told to do in order to get back my refund of an item that came from China that looked nothing like the picture! Worst experience ever. Not only I have lost $100 on a garbage product/shipping but I also have lost money sending it back through PayPal where their seller gave me a $50 credit for return shipping but placed it on hold! All because the package is showing in transit for a few weeks and the seller is yet to declare received so they denied my case for refund and closed it! Thank you for nothing all they did was take my money! Never again!