Awesome quality from the clothes i ordered, down to the delivery. I can proudly say that Dresslink.com is among the best shopping sites and so far, they haven't disappointed me.
WORST SITE EVER.
My order has been stuck on processing for a long time now, Ive emailed them 3 times and they are not replying to any of them. Ive paid $62 and they wont ship anything out to me.
I paid through a debit card so theres not much i can do. I HATE DRESSLINK. I WANT A REFUND.
I have searched many shopping sites before buying a t-shirt, but I found my choice at DressLink.com, It was having perfect quality. I also referred the same to my friends
Dear Chaymae, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I have been sold from this excellent site many times
And received every thing i order better than i expected
Very high quality and i have them on time
Also i can knew my goods place by using tracking number they give me
I love you DressLink thank you
Dear Rose, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I ordered a pair of what I thought were gray UGG boots with the bows on the back and it took one month to get my order got it yesterday and I crush the box and they are not real and have a bright silver strip go on around the bottom of him like I am ready for a disco party I will be calling my credit card company
Ok I ordered like 20 items from Dresslink and only received 9 I tried calling but couldn't get through and then emailed them and haven't heard back yet can someone tell me how can I get the rest of my order or my money back?
I ordered £1,095 worth of children's clothes and they never delivered it, when i questioned them about it they either IGNORE me or said that they didn't receive the payment but i have a bank statement that says otherwise, so i seriously advise AVOIDING purchasing anything off them!
Dear, i am really sorry for that, and beg your forgiveness. Could you please kindly provide your order number of which you have not received? Please do not worry, i will check for you, and give you a solution. And if possible, please contact sales@dresslink.com, provide more detailed information to us. thank you in advance.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear. Could you kindly change the rating for me, if everything is acceptable?
Have a nice day!
Sincerely,
Phoebe
Dresslink.com is a one-stop shop for the modern lady who is fashion-centered. Their collection of clothes, shoes, bags, and accessories are tailored to meet the needs of different clients. Their clothes match the latest fashion trends and they have a superior quality compared to products in other stores. Further, Dresslink.com provides a customer-centered shopping experience due to the ease of navigation on the site. Clients can visit different sections of the site and find their favorite clothing in well labeled categories. In addition, their prices are pocket-friendly compared to other shops, which makes them the go-to site for shopping needs. The wide variety of clothes means that customers can conduct all their shopping activities on dresslink.com. There are casual and official clothes and shoes that can be worn for dinner, business, parties, and other occasions in all types of weather. In this way, dresslink.com can fulfill all the shopping needs. They also have various payment and shipping options that are easy to use regardless of the location across the globe. Their customer service is also conducive and addresses client queries within a short time and to their satisfaction. I would recommend dresslink.com for all customers.
Dear Angela, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
This is the wrost online shop ever. First order with missing items without refund.
Second order with a dress cant wear and they asked me to change another zip by myself.
Dear, i am really sorry for the problem, and beg your forgiveness, could you please kindly provide your order number and item number to sales@dresslink.com of which is missing? We will check the problem, and give you a solution. Please do not worry.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
Have a nice day!
Sincerely,
Phoebe
I PLACED AN ORDER ON 11/05/17 AND I RECEIVED AN EMAIL TODAY FROM DRESSLINK SAYING THEY ARE WAITING ON PAYMENT. THE PAYMENT HAS ALREADY WENT THROUGH MY CREDIT CARD ACCOUNT. I HAVE TRIED CONTACTING DRESSLINK WITH NO LUCK. I REALLY HOPE MY FIRST EXPERIENCE DOESNT TURN OUT TO NOT BE A GOOD ONE. I ORDERED TWO TOYS FOR TWO SPECIAL LITTLE BOYS THAT WANTS THEM SO BAD.
My girlfriend ordered some items off of here and I guess she didn't check the liability of this website, because it looks like a lot of people are getting scammed.
Wow! I really shopping in Dresslink store it is very uniquebecause they sell a quality and attractive dressthat will make you make more reliable.The price, qualityand delivery timeis soooo good.
Surelyi'll order more from hereas i wish to become a regular customer.
Thank you so much for your support. And looking forward for your further shopping in the future, Dresslink will continue to bring great products and better service for you.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
I ordered many itmes over this site and whether or not something goes well is pretty much a lucky guess.
However, and this is a HUGE problem: There is no way to have a satisfying solution if something goes wrong.
It IS overseas for most people, so sometimes things will simply get lost on the way. On this occasion, you cannot expect any help from their customer service. No matter how many mails you send, you will get the same standard text with some variations that basically states they definitely sent it so as a conclusion it must definitely have arrived. This is not how shipping from the other side of the world usually works, however. They will refuse to refund you anything, or at least compensate for it.
Basically, if this is how they treat loyal customers, I can only see this company as a massive fraud.
You CAN order on this site if you want to risk losing your money and basically hope everything goes well, but you have to make sure that you use PayPal and alert any problems to them within their 40 days time frame, because as soon as your compensation relies on the dresslink customer service, your order and money will remain lost.
Dear, i am really sorry for the problem, and beg your forgiveness. Dear, if you missed items, could you please kindly contact our fter-sale service? We always provide the refund of missing item as compensation after we check with shipping company. And dear, could you please kindly provide your order number and item number of which was missed to sales@dresslink.com? i will check the problem for you, and also i will check whether we have arranged the refund or not. If we have not refund, we will do it as soon as possible, please do not worry.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear. Could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Phoebe
I order forn$1,500 for 2weeks now and my orders still on process, sent. Them email after 10days I was told my. Items will. Ship in 10 hours but four days after 10hiur no shipping or tracking number. Trust me: this site is a scam and fraud like SAMMYDRESS.COM TOO.
Dear customer, sorry for bother you after so a long time, when you made this order, dresslink is a starter, we already improve the system and after we sent out your order to you, we will send out the confirmation email to you. Please give us a chance. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department
I am a regular dropship buyer and they close websites, they increase prices by 25% without informing customers. NO RESPONSE FROM THEIR CUSTOMER SERVICE TEAM DESPITE CALLING AND EMAILING. IF THIS IS HOW YOU TREAT CUSTOMERS THAT ORDER 3000 DOLLARS A MONTH YOU WILL LOSE ALL YOUR BUSINESS
TERRIBLE! BOTH DRESSLINK AND WHOLESALEBUYNG TERRIBLE CUSTOMER SERVICE! I WISH I COULD SPEAK TO THE CEO IN PERSON!
Dear Leena, this is Bree from Dresslink. Thanks a lot for your reviews and please let me have the chance to explain about that price changes. We carried out in the stage of the gross margin adjustment recently and you can try to place order, there have big discount about our items, the fact is the totally price do not become higher, Please try to place order and enjoy your shopping in our shopping site. If you need more help, please kindly contact me in email or live chat, I will try my best to service you well. Happy new year!
I ordered a delicate, shimmery and elegant evening gown for my college prom from DressLink, which a friend of mine had recommended. Apart from the fact that it took them a little longer than normal to ship my product, everything, from their communication channel to the product delivery on my doorstep, was stellar. The product was as good as its portrayal on the website and hence, I would recommend everyone to use this website at least once to get an idea of how good these guys are. As the portal's motto goes, to try our utmost to offer best price, I think the deal I got was really fine. The gown I bought was worth its money, in fact, I think, before buying from here I had researched well on the internet for the same piece of gown and to my surprise, DressLink was offering the same gown at a much much dearer rate. From now on, I don't know why I would login anywhere for shopping but on to Dresslink! Please guys, if you could ship the product a little faster, I think you would soon be on the top of the online dressing portals.
Thank you so much for your support. And looking forward for your further shopping in the future, Dresslink will continue to bring great products and better service for you.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
They sent my stuff, I however don't recommend you to pay for faster shipping because they won't send it out faster. Great customer service, when I asked them something they replied right away.
Why take the risk on a company with so many bad reviews? The only good reviews are off staff who have been paid to do so as i have emailed several employees of dresslink myself! Please do not be fooled!
I made the mistake of ordering £1095. 31 of kids clothes off them, but they never arrived. When i chased them with trading standards they said they could not do anything as they are under Chinese laws!
So all i could do was share my horrible experience.
After posting my previous review about dress link being a fraud and taking money off many innocent people, but not delivering the products!
Then getting their staff to post good reviews to fool people.
They emailed me to say they would refund me if i took the review down, this was 2 months ago and still no refund and now they are ignoring my emails again, like they did the first time.
They will never change so please don't take the risk like i did! This company shouldn't even be allowed to trade with the amount of people they have let down! Please don't be one of them.
Kind regards,
Carrera
Dear custoemr, i am sorry to hear that, i am came from dresslink customers service department, coudl you kindly tell me your order number and your registered account? Please trust us, we are legal company, if your order get lost, we will apply full refund to you, if you made so a big order, there must be a tracking number, we can track for you here: http://www.17track.net/en/.
Could you reply to sales@dresslink.com?
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Phoebe
Customer Service Department
I love the clothing.
Some thingys are cheap looking but look at these prices.
You realy get worth for your money.
Now i want to buy more becouse i love asia Style clothing.
Im 'asia' built myself ( 1,60 47kg verry petitte)
And love that i dont have to alter my jeans becouse they are too long anymore.
Next time i try-out shoes and lingerie.
Thats the only thing i mostly never buy on internet since thats verry personal to fit
I sincerely love Dresslink. The customer service is amazing, especially if you get a live rep. I've order 5 times so far spending way over what I intend to because the deals are so good: p
I have always gotten my packages, they come usually 25 days after for me and I use the china post service. The quality of the clothing is pretty good my winter jacket that I ordered has held up in the wash machine and dryer and has lasted the winter so far^.^
I have to admit all the bad reviews people are leaving scared me away at first, so I started with something small and now order large amounts. You guys who have lost the packages must be rude to the service or something because i am always polite when something is taking too long and the fix it always within 24h.
Heck, they even gave me a refund for a product I still have because it didn't fit right.
I will always recommend this site to my friends and family ALWAYS because I truly enjoy what they have to offer.
Though I do recommend you wash the clothes right away because of slight smell and residue that makes me itchy (i think it is dust)
Overview
DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1966th among Women's Clothing sites.
If you have any order troubles or need any help, please do not hesitate to email us via sales@dresslink.com. Or if we haven't reply your review, please also email us directly. We will deal with it as soon as we can.
Have a nice day!
Sunny
Dresslink Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Susan, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!