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Why take the risk on a company with so many bad reviews? The only good reviews are off staff who have been paid to do so as i have emailed several employees of dresslink myself! Please do not be fooled!
I made the mistake of ordering £1095. 31 of kids clothes off them, but they never arrived. When i chased them with trading standards they said they could not do anything as they are under Chinese laws!
So all i could do was share my horrible experience.
After posting my previous review about dress link being a fraud and taking money off many innocent people, but not delivering the products!
Then getting their staff to post good reviews to fool people.
They emailed me to say they would refund me if i took the review down, this was 2 months ago and still no refund and now they are ignoring my emails again, like they did the first time.
They will never change so please don't take the risk like i did! This company shouldn't even be allowed to trade with the amount of people they have let down! Please don't be one of them.
Kind regards,
Carrera
Carrera J.'s review of DressLink earned 27 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Dear custoemr, i am sorry to hear that, i am came from dresslink customers service department, coudl you kindly tell me your order number and your registered account? Please trust us, we are legal company, if your order get lost, we will apply full refund to you, if you made so a big order, there must be a tracking number, we can track for you here: http://www.17track.net/en/.
Could you reply to sales@dresslink.com?
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Phoebe
Customer Service Department