DreamWorldTravel has a consumer rating of 1.67 stars from 191 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about DreamWorldTravel most frequently mention customer service, full refund and credit card problems. DreamWorldTravel ranks 137th among Travel Agency sites.
No positive highlights yet
Extremely overwhelmed to receive my refund. It's a difficult time for the travel industry and we thought our money is gone but thanks to Dream World travel to get our money back from the airline which is a difficult task. It's worth waiting 14 weeks as we have received our refund and we completely trust this company and will always purchase tickets from them. Trust worthy company.See positive reviews
NEVER ever book with these scamming bastards they have taken my money for flights for 4 people and not booked the flights and I've rang them more than 100 times counting on fingers and as soon as someone answers the phone after hours of wait they cut you off! The customer service is so $#*! my dog would provide better customer service than these silly scamming son of a $#*! $#*!ers! Don't be stupid like me to book your flights online with these pricks they will con you and take your money of you I will report to authorities about this travel agency!See critical reviews
Scam do not use, automated replies no refund since March 6th. Been emailing everyday since. Emailed trading standard and reported as fraud. Sent email to my local MP.
Prepare to do a charge back with your credit card company as soon as possible and buy the tickets directly from the airline. In most cases you will be at airport with no tickets and Dream World Travel will keep claiming that you got the tickets until you have lost the will to pursue your money back. This is their modus operandi.
They are massive con artists, so you are unlikely to ever get them, or, they will wait until close to the departure of your flights and either ask you for more money, or change the dates and/or times of your flights, because they haven't booked them in advance. Contact Ealing Trading Standards.
They are scam fraud. You won't get ur money back. Contact the police and get in touch with lawyer.
I know how you feel because this is same thing this agency did to me, I ended up buying another ticket from another agency because this DREAMWORLD only took my money but never book and paid my ticket to the airline found this out after calling the airline my self, this agency will even give you a ref. Number but beware its only a reservation not an actual booking or ticket. Complete SCAMMER... customer service is impossible to contact, total nightmare experience...
Still waiting 4 months on. Empty promises is all Im getting.
GOOD Luck to you if you gonna get anything from this company.