asked byon 6/3/19
Prepare to do a charge back with your credit card company as soon as possible and buy the tickets directly from the airline.
In most cases you will be at airport with no tickets and Dream World Travel will keep claiming that you got the tickets until you have lost the will to pursue your money back. This is their modus operandi.
Beware. If DWT has not given you a refund (like to hundrerds of others), you might do these:
Immediately inform your bank if you used their services and they should help you issue a chargeback. If they cannot help because of the 6-8 weeks 'waiting time' then immediately email DWT to refund within 15 days.
If you still dont get it within this, and you used bank transfer/services, credit/debit card, call bank and ask for a chargeback. For credit card one could issue a section 75. If you used other payment methods, ask the company to issue chargeback. One option is to use small claims court or lawyer.
Do not waste time, take action right now. Only the bank or court can get any refund due.
Once you have done the work for refund, inform action fraud to help save others too. Copy and share this genuine review that i made from my experience to help others too.
I only rated this 4 star so it shows at the top for others to read, and for those people who do not click 1or2 star ratings to see the truth.
Only people who personally know the DWT staff have had good experiences. Otherwise the rest had a nightmare with DWT.