Doordash

I ordered chipotle, and the time of delivery was 33-49 mins. It said the dasher had arrived to the store and then began to give the count down time of the dasher to arrive to my door. The time it gave for him to arrive to my door was 16 - 20 mins. Once it reached 0-2 minutes I heard downstairs and look at the app again and see that the time before his arrival is another 16 minutes. I messaged the dasher and asked if he was here but he said that he was 16 minutes away and that he doesnt know why the app did that. Pretty annoying that the count down time of delivery was inaccurate

Doordash site says that they have 4.6 stars lies every other site you go to shows 1.2 to Maybe 2 stars that's the truth. The reason is because they do not deliver the services they say they're going to I place an order an hour and a 1/2 ago at the very last minute it got canceled nothing is open now I've worked a 10 hour shift I'm tired I want food they have no reason for the cancelation they just say sorry about that With no resolution no solution and leaving me the customer still without the services I paibefore granted they gave me a refund but it wasn't about the money it was about getting fed I will never use this company ever again this is the 3rd time over the past year they have disappointed me

I have using door dash less frequently the costs are absurd. If the restaurant doesn't accept my call in order screw them.I will not pay exorbitant fees for food

Why is it that when a driver accepts a McDonald's order and takes 10 minutes to get there the order is still not ready on top of that the driver has to wait an additional 8 to 10 minutes at McDonald's while they start the order by the time you deliver the order it only paid 3 to $5 but you spent half an hour trying to get the food from point A to point b This is completely ridiculous there's no reason why McDonald's should be taking this long with people's orders I will never accept another DoorDash order that requires someone to pick up at McDonald's because it's totally not worth it drivers are not being paid by the hour to be waiting so long.

If you are going to do business with people, then you need to NOT take their money until the dasher has actually picked up the food! $127 gone and have to wait almost a full week to get it refunded back to my bank account. And our kids have no dinner now. And waited almost 2 hours! Thanks for NOTHING! It sure didn't take almost a full week for you guys to get that money. That was gone in a matter of seconds! What a JOKE! And your "tip suggestions" are absolutely RIDICULOUS! $20 and less than 7 min from my house! I DON'T THINK SO... KEEP DREAMING YOU can tip YOUR drivers.

Driver ate my 55.00 worth of wings after picking up from restaurant then cancelled the order while my credit card was charged you suck and need to be investigated for your criminal activity.

I took an online course for DoorDash on or about July 13th of this year and DoorDash has not paid for the participation of me and several others after you are required to complete the course. I don't know about the other Dashers but 50$is alot of money to myself! I emailed and called several times

Their dasher can never read instructions! I live in a trailer park, and always include EXPLICIT instructions that makes it easy to find my place, yet they can never find it! When they call me because they're lost, they still can't follow verbal instructions and IF my food arrives AT ALL, IT'S COLD! I agreed to dash-credits once, and now they refuse to refund the money to my original payment method, even if I pay extra on top of the credits, even though I paid MORE! NEVER ACCEPT DASH-CREDITS, because after you do, you are second class to them! I learned an expensive lesson, one I will NEVER repeat, PLEASE learn from my experience, and order with ANYONE ELSE!

Ok today order from johnnys pastrami. They first told me I cancel the order I did not. So I order again. To find out the merchant cancel the order. Door dash told me my food would be deliver on the 2nd order to find out the driver called and stated the merchant was not dealing with dood dash. Not mind you they have 60.00 dollars of my money and refuse to put back on my card until 5 to 7 business days. I told them I am a senior citizen and that was all my money and now I am not able to order nothing to eat. They refuse to refund my money until 5 to 7 days. I feel this is wrong the merchant cancel the orders but I have to wait for my money. I will start using postmates or any other food delivery company. How could not refund my money in a timely you took it. I am done with door dash

Absolutely horrible company. I have ordered from them quite often because of this pandemic and every single time I order from a store I am missing items. This past time I ordered from Walgreens and my bill was over $70 (Only bought a few things but you know Doordash has to raise the prices drastically), anyways 4 of the items I ordered were not delivered. I looked at the Walgreens receipt and the total was correct for these missing items $54ish but Doordash charged me for the entire order (Over $70) even though those items weren't included! I contacted them to get a refund and they say "Oh sorry, you have complained too much in the past and have gotten too many refunds so you can't get anymore". WTF. Every time I complained to get a refund was because Doordash RIPPED ME OFF by charging full price when I didn't get all my items. I really hope someone starts a class action against this company. They are absolute trash.

Alas, I was initially a fan of DoorDash. After being burned by Postmates, I was happy that DoorDash delivered to my neighborhood. Until they didn't.

For two months, July and Augst 2017, I enjoyed deliveries via DoorDash. Specically, I had five successful deliveries from one restaurant located just over a mile from my apartment. However, I could not check out today because suddenly I was "outside of DoorDash's delivery radius."

I hoped it was a mistake so I called Customer Service. They confirmed it was not a mistake but had no explanation why I suddenly could not get a delivery. I told them alas, I knew **exactly why** because it happens with disturbing regularity when you live above 100th Street in New York City.

Once again, apparently I live too close to Harlem and thus I can't have nice things. It is really tiresome, it's not a coincidence that it keeps happening with delivery services here and it just plain SUCKS.