Domino's PizzaReviews 424

I had placed an order for delivery online with my correct address. I never received it. When contacted they acknowledged a misdelivery and would send out again. Again, I did not receive. I called again to complain after seeing they credited my account without my knowledge. They confirmed this was done without any reason at which time I chastised them and hung up. This was at the South store in Rochester MN, a place I used to work at. I then tried the downtown store, but even though I provided the correct card number they could not put it through. Then I told them I was done with this nightmare. It is likely this may cost them any future business with me. Very sad but a very bad experience.

You wouid think when you pick 4 meat type toppings, with one being extra pepperoni, they'd actually be on the fking pizza. Nope sparse bull$#*! and dry af. Additionally cheesy bread isnt worth buying anymore, dry garbage with little cheese.

They state that they can refuse payment of federal Legal Tender of a 50$ bill. My order was $27.40 and they refused to take a payment with a 50$. The 50 is legal tender for ALL debts both private and public. I had placed an online order and drove to the store and was refused to pay my bill. They have just lost another customer. The egos and lack of customer service is surprising, but what do you expect from people who are barely paid a living wage, but i still blame them for thinking they are so special that they think they can break federal laws.

My order no *******/no 67 of 29-01-2025 was delivered to me at 7 pm 4pizzas&1garlic bread I was charged a whooping 2692Rsfor it.The quality of pizza was so poor only a big lump of Maida.I have raised the issue with their toll free no *******1234.I am have been only given a complaint no ******* but no reply fr Dominos so far.I want a full refund.ARVIND Moghe

The decline of Quality and service
I decided to order some food for myself and family seeing as how we haven't ordered from dominos in awhile we decided to get a large cheese pizza some wings and a couple of sandwich's for carryout when i arrived it was ready to go after paying for my food the cashier asked if i had forgotten to add a tip in which i responded no why would i tip when i came to get my food after all I'm not paying him to do his job, when i got home i noticed the buffalo wings were tiny and all they did was squirt some buffalo sauce on them and my sandwich was in pieces the pizza was our last hope and it was very salty tasting needless to say i wont buying from them again for some time if ever again. I want to say for the record that they weren't always like that

It is literally hit or miss with every order. If I'm lucky to get a female crew they actually make a great pie. If it is an all guy crew I'm convinced half of them do it out of spite as they always grin at me eeriely when I pick up my order or the second half is just moronic. I cannot tell yet. Despite numerous complaints nothing really changes other than sheer luck. I order basic, pepperoni EXTRA sauce...when I get home...its nothing but cheese and bread if I lose the roulette wheel and the franchise owner isn't around. This is the absolue WORST store in Pittsurgh. RTE 51 and the old downtown store were reliable. I am forced to order from this $#*! show because of location and economics. And I hate myself for even spinning the wheel for this travesty of a pizza place. There are few legit actual food places these days. This is the last pizza place anyone should ever order from.

I paid $12.00 for a SMALL pepperoni pizza. I got home and discovered that it had burned crust and burned pepperoni. Never again will I get a dominos pizza.

On 10/31/2024 I placed an order with my local dominos at 1030am. App stated my deliver atound 11am. At 1125am I called the store as my order was not dellivered yet. Totally unacceptable. I was told driver had deliveries before mine. By the time the driver was near me my lunch hour was over. Would have cost me $30.00 for pasta and that's without tip for lousy service. I will not waste my time again ordering from this dominos.

The salad was on the verge of going bad! Our pizzas were soggy, not cooked thoroughly. This is the second time I was unhappy with the quality of my order! Jana Giles 1010 W. 3rd Pittsburg Ks. *******839

Ordered a large with bacon. There was no bacon but perhaps ham? It wasn't cooked with the pizza, but piled on top of it - was awful. We live 5 minutes away. I followed the lost driver online for 35 minutes til he got here. We were both starving but only ate two pieces. Boyfriend threw up :/

I recently ordered two pizzas for carryout from Domino's Pizza on Columbus Ave, and my experience was far from satisfactory. Upon checking my order status online, it indicated that both pizzas were ready. However, when I arrived, I was informed by Santos that only one pizza was ready and the other would take a few more minutes.
While I was initially frustrated, I accepted the wait. During this time, I noticed several other items being prepared and served, which raised my concern about the handling of my order. When I inquired why only one pizza was ready despite my order being for two, Santos responded dismissively, stating, "This is what it is. If you don't want this, you can cancel your order." His attitude was rude and unacceptable.
Feeling disrespected, I requested to cancel my order and receive a refund. Even after this request, Santos continued to act in a manner that suggested he was indifferent to my concerns. When I mentioned writing a negative review about my experience, he responded with a dismissive attitude, saying, "Yes, this is my name; do whatever you want."
This level of customer service is disappointing for a well-known chain like Domino's. I hope this review serves as a warning to potential customers about the service at this location and the unprofessional behavior of some staff members.

The driver that brought me my food was not able to walk straight and was walking on my lawn, and when he was leaving he drove on my lawn. And when i was given my food, i got a soda that was already opened and there was a sip taken from it.

5 Years ago i had a Dominos pie, it was horrible. So 5 YEARS LATER, After Watching The Ads For NY Thin Crust NY Style Pizza I Broke Down And Tried It... I ORDERED IT WITH XTRA CHEESE AND XTRA SAUCE. GRABBED IT RIGHT OUT OF THE OVEN...NO STRINGGY CHEESE AND NO SAUSE. $23.00 FOR A LARGE PIE. DRY, CHEESLESS,TASTELESS, SPONGY THIC BREAD LIKE DOUGH(NOT CRUST). MY WIFE TOOK ONE BITE AND STOPPED, SAID IT WAS INEDIBLE AND I AGREE. EVEN THE DOGS WALKED AWAY FROM IT. ABSOLUTELY THE WORST CRAP EVER. HOW IS THIS COMPANY STILL IN BUSUNESS SELLING THE WORST PIZZA ON THE PLANET. SO BROKE IT UP AND LEFT IT OUTSIDE FOR THE BIRDS TO PICK ON, NOT A ONE TRIED IT, WAS LIKE THEY SMELLED IT WAS POISON...IT LOOKS LIKE A PIZZA BUT ITS NOT... PATHETIC...S.A

Domino's delivery service offers the convenience of enjoying pizza and other menu items from the comfort of your home. On the positive side, Domino's provides fast and reliable delivery, often delivering orders ahead of schedule. Additionally, their delivery tracking feature allows customers to monitor their orders' progress in real-time. However, there are areas for improvement. The quality of the food upon delivery can be inconsistent, with some orders arriving cold or not meeting the same standards as in-store purchases. Furthermore, customer service responsiveness can vary, with some representatives providing helpful assistance while others offer less-than-satisfactory support. Overall, while Domino's offers convenience, enhancements in food quality and customer service would further enhance the delivery experience.

The man who delivered my pizza. He was so snarky, and was poised to write in my tip because it wasn't in the receipt. So pushy and unfriendly.
He left me confused and insulted. I'll never order from them again. I don't want some stranger making me feel bad.

The gal who checked me out tonight said nothing to me so I said, "what, no hello?" She just stared me, didn't thank me or anything. I know I don't know her. What a crummy employee. She works at the Caldwell Idaho store on Cleveland Blvd.

So when I see that price with all that food I'm thinking liars. I won't order from u again and the pizza sixrd.

We ordered our pizzas and when the drivers stated he was not allowed to carry cash to give back. He stated he did not have change to give back on a 29.00 order w/delivery tip of 3.00 from the 40.00 we were trying to give him. His excuse was that Dominoes does not allow him to have change because all dominoes delivery drivers were being shot and killed. So I sent the food back because I refuse to give an 11.00 tip for a 29.00 order with already a 4.99 delivery fee. I attempted to call the store Five times and kept getting disconnected because no one would answer the phone. This was the 552 W Layton Store. ORDER DETAILS #*******
Description
1 Medium (12") Hand Tossed Pizza w/ Italian Sausage, Pepperoni
1 Medium (12") Hand Tossed Pizza w/ Onions, Pepperoni
1 Domino's Marbled Cookie Brownie
1 St. Jude Donation