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Dollar TreeReviews 379

2.6

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Dollar Tree Reviews Summary

Dollar Tree has a rating of 2.6 stars from 379 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 33rd among Discount Shopping sites.

service
100
value
89
shipping
44
returns
52
quality
81

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New York
5 reviews
4 helpful votes
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Love wandering this website and looking for yet another thing I want to treat myself with. Great website and the level of service.

Date of experience: April 10, 2017
New Jersey
6 reviews
6 helpful votes
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Excellent prices.
April 10, 2017

More products in Florida then locally(NJ)Different MGR order differently. But still a good store to save on certain items. 1 day when your low on cash go to the dollar tree/they will have something worth purchasing!

Date of experience: April 10, 2017
Germany
6 reviews
22 helpful votes
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Being a student requires me saving on each and every little thing. So I prefer Dollar Tree website as one of those where I can save.

Date of experience: April 10, 2017
Florida
11 reviews
36 helpful votes
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Could Be Better
April 9, 2017

As a business owner of a mom and pop cottages/motel I have used Dollar Tree a few times in the past. My only problem is that they do not offer free shipping over a certain amount of purchase. We always have to pick up the items at the store. Free shipping to our business and we would do more business with Dollar Tree. We have ordered items in bulk like dish cloths, pot holders. Dollar Tree was a great source of various toys for our Easter Community Egg Hunt. The kids loved the toys last year. It was just annoying to have to pick them up t the store. The store itself is always very messy inside an has a weird strong odor so I don't like going inside. If free shipping were offered I would purchase much more through Dollar Tree.

Date of experience: April 8, 2017
Illinois
13 reviews
19 helpful votes
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I love this option because corporate randomly ships items to different stores. If there is something you need that your store doesn't have, you can order it online. The other great thing is ordering in quantities is easiest online. You are assured the amount of the item you need. Great for parties, weddings, etc.

Date of experience: April 7, 2017
California
5 reviews
24 helpful votes
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Dollar Tree is so cool and cheap! I found here lots of things for decorations. So many nice things I like. Would purchase all the products from this store!

Date of experience: March 23, 2017
Wisconsin
9 reviews
2 helpful votes
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I know I can always count on the Dollar Tree for all of my small Gifts and Party Items. I always stop there for my crafting gifts. You can always make something really nice for a few dollars. It's great.

Date of experience: March 15, 2017
Michigan
16 reviews
12 helpful votes
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To be honest I've only done in store shopping with Dollar Tree. I've never tried to look them up on line but I like browsing through & picking up this & that when I'm done I always gave a lot of this & that in my cart-makes me happy.

Date of experience: March 12, 2017
Missouri
11 reviews
13 helpful votes
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All those little things... I must have them! Is it a thing you catch as soon as you walk in the door? Find everything (ok, ALMOST everything) and for only $1, LOVE THIS STORE!

Date of experience: February 27, 2017
New Jersey
5 reviews
2 helpful votes
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Love This Store
February 27, 2017

What a wonderful list of items all offered for a dollar. Great for low income people seniors or single Mothers. It is always full and lines are long.

Date of experience: February 27, 2017
New York
40 reviews
113 helpful votes
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WHAT'S NOT TO LOVE?
February 6, 2017

LOW LOW PRICES ON EVERYTHING FROM CLOTHES... DETERGENT... SOAP... TOILETRIES. NOTIONS. TOYS... NOW EVEN. FOOD! YOU CAN NEVER GO WRONG AT THESE TYPES OF STORES!~

Date of experience: February 5, 2017
Pennsylvania
13 reviews
7 helpful votes
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Great
January 31, 2017

I love shopping at dollar tree, I get all my cleaning stuff from there and much more, highly recommend stopping in and see for yourself all the nice things you can get at the dollar tree

Date of experience: January 30, 2017
Utah
8 reviews
19 helpful votes
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In Utah, a "Brand New Dollar Tree" is a beautiful site to behold (clean floors, organized shelves, properly dressed staff and adequately stocked holding area). Shortly, it succumbs to shoplifters, unsupervised children, filth and no loss prevention staff. The un-stocked product grows in the back, which includes refrigeration items that don't get out.
The product that does get put out for purchase is so disorganized, it makes me wonder if the employees can read or count! Items have become a scavenger hunt and one my stumble across a "find" in an unrelated area of the store - it's frustrating!

Apparently, there are no Regional, District or Local Managers for Dollar Tree (or their affiliate stores) that actually come to see if they are running productively. And that's the shame!

Texas, Nevada and Utah are the only states that I've been where each has very differently run Dollar Tree/ Family Dollar/ Greenback All A dollar businesses. And of course, I'm aware of the "Ghetto" placed store differences in the Northside, Eastside, Southside and Westside.

So... What's the real deal with dollar tree and not getting product out?

Date of experience: January 26, 2017
Texas
5 reviews
9 helpful votes
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Best dollar store
January 25, 2017

I love shopping at Dollar Tree because they have a little bit of everything. Something's obviously are cheaply made but so much more of it is equal to what you would find like at Walmart or Kmart but for just a dollar

Date of experience: January 25, 2017
New Jersey
21 reviews
77 helpful votes
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I love Dollar Tree
January 18, 2017

I love Dollar Tree because it is great prices on many things. This is a good store to shop at if you are on a tight budget or if you are a retiredad. I like some of the stuff this place sells. This store sells a lot of off brand food products.

Date of experience: January 18, 2017
Pennsylvania
4 reviews
0 helpful votes
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Event planers dream
January 1, 2017

I love this place. I know I can fine glass vases, holiday decorations, or lotion for real cheap

Date of experience: January 1, 2017
Delaware
11 reviews
54 helpful votes
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Awesome
December 28, 2016

I am really amazed at the number of great products the dollar tree has to offer. I am sure I visit one of the many in Delaware at least twice a week. Great resource and nice customer oriented staff.

Date of experience: December 28, 2016
Louisiana
4 reviews
12 helpful votes
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Management& employees treat pple terribly in baton rouge, rude to customers, vagrants always hanging out at doors, always dirty inside, cashiers clueless & rude, like a ghetto experience of hostility, do not feel safe ir welcome at these stores

Date of experience: December 25, 2016
Georgia
5 reviews
1 helpful vote
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I wish I'd been shopping here sooner. I just discovered how many things I can get at DT: lotion, sensitive toothpaste, hair accessories, Jennifer's Garden vegetable rolls, veggie burgers, cold medicine, decorations, laundry detergent... it's great!

Date of experience: December 23, 2016
Florida
105 reviews
140 helpful votes
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Awesome
December 25, 2016

A true dollar store, without sacrificing quality. The 3.5 ounce each stampede ribeyes are a great deal for a dollar each.

Date of experience: December 23, 2016